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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 2.4%, up from 2.3% compared to the previous year. The mindshare of CYPHER Learning is 4.5%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most important features is the possibility of creating unlimited subdomains."
"The modules and courses are flexible."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"It is scalable."
"The solution is easy to use."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"In terms of the user availability, there is access to the platform 24 hours. So, we don't need to determine a specific time for training. We just give them a link, password, and period for them to complete, e.g., four days, then it is up to them. What is important is they pass the minimum requirements needed to pass the exams and certification process."
"There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."
"The usability makes it easy for our doctors to find whatever they're looking for. The groups help them interact with each other, creating a kind of network and a place of engagement. It's not just a platform to go and learn and get out. It's a place where they can actually interact with other doctors and share experiences."
"CYPHER Learning is a user-friendly platform that makes it easy for me to manage my instructors and track my learners."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally."
"We love the group feature allowing students to have peer-to-peer learning experiences. In our case, it is for students, but this feature could also be useful for a business to provide peer-to-peer learning experiences for employees. The group tool provides an opportunity for students to connect with their peers inside of their own digital space. One of the aspects that we love about the group tool is that it allows students to leave the course but engage in a digital space where they access materials that are personalized to their group."
"I have many students in my charge and thanks to the automation provided by CYPHER Learning, it is possible to apply any class to any classroom and, in that way, replicate the same content for all classrooms."
 

Cons

"The solution must provide better integration with third-party software."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution is not flexible."
"In terms of face-to-face education, a suggestion for CYPHER LEARNING is that it give more presence to CYPHER Learning as an entity in the school by teaching more about how to exploit the tools: how to create games, and more about the use of SCORM."
"I'd like a way to set deadlines for assignments to be submitted by learners' onboarding programs based on their enrollment dates. For example, if a learner starts in October, and we want the assignment submitted 30 days after that."
"Perhaps there is room for improvement in the gamification part. I have used it but it has not been very clear to me. It may be my responsibility for not asking about it in the training sessions, but the way you use it is not so clear."
"I would like to see an improvement in peer bonding and the possibility for students to share knowledge among themselves regarding the work that they do. That would greatly help in that it wouldn’t be a one-to-many communication format."
"We have teachers of all ages and those who are a little older hardly interact with the platform. It needs greater accessibility and more detailed updates and information regarding all its tools."
"There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation."
"If there is one area that I would like to see more improvement in, it would be around detailed reporting. There are some little things that they could add that would give us more insights and we'd like to access those things through the reporting."
"I have one team member who is in charge of monitoring and checking students' progress. She is very tech savvy and has really dove into the reporting feature in CYPHER Learning. If I had one complaint, it would be the reporting. It is so robust and detailed that it is hard to obtain some of the specific things that we want. That has been her response to me, and I have found the same thing. If I just want to know how many students have completed a course in a specific organization, then it is a little bit too daunting and difficult to obtain exactly what we use as our key indicators."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"For our for-profit entities, CYPHER Learning is the perfect solution in terms of cost. It is not too expensive and is about the same as what other service providers charge."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"Because our cost went down by 50%, I would say that the pricing is competitive."
"The pricing is good. It's scalable, meaning you can start off at a cost level that is easy for a startup and then build on it from there."
"Their plans are based on enrollment numbers. We're at the silver level with 100 active learners. So, you're really beholden to how many learners you're going to accommodate. There are no extra costs in addition to the standard licensing fees."
"CYPHER LEARNING is very flexible when it comes to pricing. They hear out their customers and see where they can help them as far as cost is concerned."
"CYPHER Learning is more cost-efficient for us compared to others."
"During the negotiation for our five-year contract, CYPHER Learning did an excellent job of being fair and upfront with us. We have to budget for the future and know what the solution will cost us over the next five years. That's fantastic, and the company was very accommodating and worked well with us."
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Top Industries

By visitors reading reviews
University
21%
Educational Organization
20%
Government
10%
Computer Software Company
8%
Educational Organization
16%
Computer Software Company
12%
Comms Service Provider
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.