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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 2.4%, up from 2.3% compared to the previous year. The mindshare of CYPHER Learning is 4.6%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of the most important features is the possibility of creating unlimited subdomains."
"It is scalable."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"The solution is easy to use."
"The modules and courses are flexible."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"We love the group feature allowing students to have peer-to-peer learning experiences. In our case, it is for students, but this feature could also be useful for a business to provide peer-to-peer learning experiences for employees. The group tool provides an opportunity for students to connect with their peers inside of their own digital space. One of the aspects that we love about the group tool is that it allows students to leave the course but engage in a digital space where they access materials that are personalized to their group."
"CYPHER Learning is the main way to communicate with students. In CYPHER Learning, everything is recorded, including messages about tasks. I like that the messages are registered in the system. This way, I can keep track of students' efforts. We have a WhatsApp group and students also have my email, but I ask them to communicate through CYPHER Learning. The university administrators review teachers' data through CYPHER Learning. So, in case of any complaints, everything is registered there."
"The usability makes it easy for our doctors to find whatever they're looking for. The groups help them interact with each other, creating a kind of network and a place of engagement. It's not just a platform to go and learn and get out. It's a place where they can actually interact with other doctors and share experiences."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"CYPHER Learning has very much improved our onboarding processes and learning curve."
"It has 100% helped me organize my time. It provides more time for interaction and feedback with my students, both in the classroom or personally. This is why I consider the solution as an achievement. It feels more collaborative in the sense that planning not only depends on me, but also on my students."
"It's just fully managed online and manages the whole process from the start of the student engagement all the way through their training, communicating with them via the platform, and completion of their training. It's one of the few platforms that just works."
"It brings students together in one place with teaching materials. Also, it has a social capability to it by way of forums and groups. That is definitely important for our programs. There has been a lot of engagement in our programs."
 

Cons

"The solution is not flexible."
"The solution must provide better integration with third-party software."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"We can see who has accessed the portal, but it is not very intuitive. There is an issue with MATRIX user reporting. It is not that useful a lot of the time because we see conflicting dates in the activity and login. I have tried to work with their engineers, and asked, "Well, what's the real deal here," and there is no clarity around it."
"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."
"The gamification option is a section that we have not learned because we have not been able to specify a training space for the use of this gamification tab. However, it would be good to have training and learn about how to use it."
"While the number of apps available for integration with CYPHER Learning has increased over the years, I would love to see this number continue to grow. I believe this would help solidify its position amongst other learning management systems as a viable option for educators and schools."
"There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation."
"If there is one area that I would like to see more improvement in, it would be around detailed reporting. There are some little things that they could add that would give us more insights and we'd like to access those things through the reporting."
"There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages."
"We manage a huge number of registered users and also offer a large number of courses on our platform, and our courses are offered via a large number of organizations. It's a very complex setup, but CYPHER Learning did an excellent job of fixing the initial speed issues we had."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"I am happy with it. It is very well priced."
"I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile."
"During the negotiation for our five-year contract, CYPHER Learning did an excellent job of being fair and upfront with us. We have to budget for the future and know what the solution will cost us over the next five years. That's fantastic, and the company was very accommodating and worked well with us."
"CYPHER Learning's price is slightly higher than other solutions."
"We actually want to look at other systems or develop our own system because the cost point of MATRIX is so high. It doesn't feel like we get any value for it."
"Their plans are based on enrollment numbers. We're at the silver level with 100 active learners. So, you're really beholden to how many learners you're going to accommodate. There are no extra costs in addition to the standard licensing fees."
"NEO's price is good."
"I'm an instructional designer, and from a build or a designer standpoint, it would be nice to have a more user-friendly resource folder to access artifacts to pull into course modules. The second feature that I would love is that while editing any page inside CYPHER Learning, there should be more functionality to design it well."
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Top Industries

By visitors reading reviews
University
21%
Educational Organization
20%
Government
10%
Computer Software Company
7%
Educational Organization
20%
Computer Software Company
11%
Comms Service Provider
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.