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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 2.0%, down from 2.1% compared to the previous year. The mindshare of CYPHER Learning is 4.0%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"One of the most important features is the possibility of creating unlimited subdomains."
"It is scalable."
"The modules and courses are flexible."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"It brings students together in one place with teaching materials. Also, it has a social capability to it by way of forums and groups. That is definitely important for our programs. There has been a lot of engagement in our programs."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"I like that you can choose your home screen widget. We have a centralized calendar that sends a reminder to students about tasks that are due."
"Having the SCORM packaging and the ability to move that SCORM packaging in is my number one feature."
"There are several valuable features. One is the competency mapping. This helps us, as faculty members and developers of learning materials, track and monitor which competencies our students have acquired, based on the outcomes that we wanted them to have at the end of a particular module or term."
"In terms of the user availability, there is access to the platform 24 hours. So, we don't need to determine a specific time for training. We just give them a link, password, and period for them to complete, e.g., four days, then it is up to them. What is important is they pass the minimum requirements needed to pass the exams and certification process."
"One of the most valuable features is the ability to use private external portals through which we can sell our courses, which is enormous. This feature is one of the primary reasons we stitched from our previous LMS, as it allows us to grow and create customization. We can customize the portals within CYPHER Learning for specific clients, and that's huge."
 

Cons

"The solution must provide better integration with third-party software."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"The solution is not flexible."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The system falls short in terms of managing assessments and exams effectively."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"eCommerce integration is crucial for us. They have two separate reporting styles. You can view information within the courses themselves, and you can view information on the eCommerce orders. The reporting within the courses and the eCommerce orders are separate, causing difficulty."
"I would like to see greater integration with some programs that are not natively integrated. Google is a standard. Everything integrates with it. Integration with Google is a key task."
"The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation."
"There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals."
"An important addition would be training so that we can exploit the platform much more. The platform is advancing and being updated. It is important to know and understand everything in more detail, and how to work with it."
"There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation."
"Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."
"I would also like CYPHER Learning to constantly give training days for all the institutions that work with them. We recently had face-to-face training, but this could be done more frequently."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"Our satisfaction with the pricing is a 10 out of 10."
"I am happy with it. It is very well priced."
"CYPHER Learning is a bit more expensive than our previous solution."
"I'm an instructional designer, and from a build or a designer standpoint, it would be nice to have a more user-friendly resource folder to access artifacts to pull into course modules. The second feature that I would love is that while editing any page inside CYPHER Learning, there should be more functionality to design it well."
"We have compared pricing with different vendors and found that CYPHER Learning was the most reasonable."
"I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile."
"For our for-profit entities, CYPHER Learning is the perfect solution in terms of cost. It is not too expensive and is about the same as what other service providers charge."
"It's a little bit more than I want to pay, but I'm okay with it."
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Top Industries

By visitors reading reviews
University
21%
Educational Organization
20%
Government
10%
Computer Software Company
8%
Educational Organization
19%
Computer Software Company
12%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.