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BMC Helix Automation Console vs Fortra's Alert Logic MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Automation Console
Ranking in Vulnerability Management
43rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Fortra's Alert Logic MDR
Ranking in Vulnerability Management
34th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (18th)
 

Mindshare comparison

As of February 2026, in the Vulnerability Management category, the mindshare of BMC Helix Automation Console is 0.8%, up from 0.1% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Fortra's Alert Logic MDR0.6%
BMC Helix Automation Console0.8%
Other98.6%
Vulnerability Management
 

Featured Reviews

ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
reviewer2191746 - PeerSpot reviewer
President at a tech services company with 11-50 employees
It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.
Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's reasonably priced."
"Takes reports from other vulnerabilities."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The installation and configuration were slick."
"The initial setup is pretty straightforward."
"The solution was consistently available, and I cannot recall any instances where it was down."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"It is a very stable product."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
 

Cons

"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"No third-party applications or integrations with additional software solutions."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"The setup process was complex."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
 

Pricing and Cost Advice

Information not available
"Alert Logic has better competitive pricing than some of its competitors."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Manufacturing Company
14%
Performing Arts
6%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will get are another. Indeed, there is a benefit to consider. Managing the product be...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple la...
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Also Known As

TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
 

Overview

 

Sample Customers

Online Business Systems
Information Not Available
Find out what your peers are saying about BMC Helix Automation Console vs. Fortra's Alert Logic MDR and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.