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BMC TrueSight Operations Management vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
26th
Ranking in AIOps
13th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (3rd), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in AIOps
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
349
Ranking in other categories
Log Management (11th), Mobile APM (2nd), Container Monitoring (2nd)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.8% compared to the previous year. The mindshare of Dynatrace is 10.2%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"BMC TrueSight Operations Management is easily scalable."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It is a very stable product."
"The tool is flexible enough to be customized based on customer requirements."
"It is a scalable solution."
"The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time."
"No other provider gives us log ingestion, Kubernetes/Docker monitoring, and application monitoring for NodeJS."
"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"This solution is perfectly stable. The main feature with this solution is that you do not need to do a lot stuff. Everything is being done by the tool itself. Everything is in there for you. There is nothing much needed from your resources; it is all in there."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."
"Mean time to root cause analysis decreased drastically."
 

Cons

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The solution could improve its price."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The UI for the end users could be improved and more flexible than it is now."
"Cost is an issue with BMC TrueSight Operations Management."
"We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical."
"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."
"Whenever there is a new version the UI changes, it makes it hard to use, because we are accustomed to the old one."
"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"DevOps ​plugin monitoring tools need improvement."
"This solution would be improved with the addition of annotations for automated custom metrics creation."
"Its infra monitoring is not that good. They are mainly into the APM environment, such as network monitoring and other things. Strong end-to-end infrastructure monitoring is missing. SNMP monitoring is currently not very good in this solution."
 

Pricing and Cost Advice

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"We did a five-year, multimillion dollar deal."
"Pricing is very high."
"The cost depends on the usage."
"The cost is somewhat high."
"The setup costs for Dynatrace are low, however licensing costs are high."
"The price could be improved."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"I feel the price is good for what the product does."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​"
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about BMC TrueSight Operations Management vs. Dynatrace and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.