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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Microsoft App-V comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Application Virtualization
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
127
Ranking in other categories
Remote Access (4th), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
Microsoft App-V
Ranking in Application Virtualization
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Virtualization category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 27.3%, up from 24.7% compared to the previous year. The mindshare of Microsoft App-V is 22.7%, down from 24.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Virtualization
 

Featured Reviews

Grant Waddell - PeerSpot reviewer
User-friendly and easily accessible, but cost could be made cheaper
We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.
SN
Legacy software is maintained effectively, offering cost savings and integration flexibility
I believe there is no room for improvement in Microsoft App-V since it is officially at the end of life. Microsoft does not negotiate extensions for their end-of-life solutions. It has been a great tool over the years, but the company has managed to write most applications to bring them up to date, many written from scratch or as web-based applications. It's highly likely that we will decommission the Microsoft App-V solutions next year, keeping backups for a period until the new applications stabilize. I'm confident that once they transition to newer versions, they will phase out Microsoft App-V just like they do with operating systems. When Microsoft decides to close a version, such as Windows 10-22H2 or 21-H2, it happens. Paying for extended support is costly and, in the end, not worth it. Organizations must think of alternatives, possibly leaning towards MSIX, although MSIX doesn't support very old software used on Windows XP or 2000, which raises doubts about what can truly be improved. It's clear they won't introduce anything new; they will only provide security patches as they approach the end-of-life timeline.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The shadow feature is extraordinary and helps a lot when supporting remote users."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"It has very good performance in delivering 3D applications over WAN."
"The most beneficial feature is seamless remote access, particularly for applications rather than full endpoints. Security features include full data encryption and integrated SSL VPN through NetScaler for secure access."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"ICA/HDX optimization policies."
"I would recommend Microsoft App-V for its simplicity and efficiency."
"The most valuable feature of Microsoft App-V that I found is the possibility to bring old software back to life and publish it for users to do their jobs using those applications."
"The most interesting and powerful feature for us is the fact that we can upgrade any kind of app instantly."
"From my experience with Microsoft App-V, the feature I liked the most is the streaming."
"We can deploy applications incredibly fast."
"It is very easy to use from an administration point of view."
"I appreciate the process of being able to change or review my answers."
"Microsoft App-V is a simple, very good working product that just works."
 

Cons

"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"​There have been many issues with stability."
"I heard that Citrix found some loopholes in the product, and they have yet to be covered up."
"It is not easy to set up."
"I think Citrix's support is good, but sometimes it is a little slow."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"The downside is that Microsoft bought this product and they are going to discontinue it in 2026. This is worrisome for us."
"Microsoft App-V has been slow, and users experience delays when launching applications, which presents significant challenges."
"The process was streamlined but didn't make our work simple. We encountered an issue with the person responsible for designing the website."
"The reporting features could be improved."
"There is definitely room for improvement with Microsoft App-V, especially in terms of enhancing troubleshooting resources and user guidance."
"If it were possible to integrate App-V with a cybersecurity solution then we could implement a documentation registry, which would be useful."
"Microsoft App-V is more suited for legacy software usage, and trying to make it work in that context usually feels tricky and unreliable."
"Regarding improvements in Microsoft App-V, I would appreciate seeing the successor, MSIX, work better, as nothing is going to be implemented anymore since it is end of life by the end of the year."
 

Pricing and Cost Advice

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"It is a bit costly, but enterprise class features come with a cost."
"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"Clients do not pay licensing fees."
"The pricing of this product is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Financial Services Firm
15%
Government
9%
Healthcare Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Microsoft App-V?
Regarding pricing, I believe flexibility would help retain customers. Costs could be more adaptable to meet varying budgets.
What needs improvement with Microsoft App-V?
There is definitely room for improvement with Microsoft App-V, especially in terms of enhancing troubleshooting resources and user guidance.
What is your primary use case for Microsoft App-V?
I have been using Microsoft App-V for quite some time, and I can describe my use cases, which include various applications that enhance productivity.
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
App-V, MS App-V
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The University of Texas at San Antonio (UTSA), GDDKiA, P&V, Etisalat Lanka, Hellenic Petroleum
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Microsoft App-V and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.