

ClearSight Analyzer and New Relic are competing in the application performance monitoring and data analysis sector. While New Relic offers more extensive features, ClearSight Analyzer stands out for its competitive pricing and customer service.
Features: ClearSight Analyzer provides robust network packet analysis, real-time data capture, and detailed traffic inspection. New Relic offers full-stack observability, proactive alerting systems, and advanced analytics.
Room for Improvement: ClearSight Analyzer could expand its feature set, enhance scalability options, and improve integration with third-party services. New Relic could work on simplifying its pricing structure, optimizing resource usage in its cloud-based model, and refining its user interface for easier navigation.
Ease of Deployment and Customer Service: ClearSight Analyzer's simpler deployment integrates seamlessly into existing infrastructures and comes with responsive customer support. New Relic offers a cloud-based deployment model with comprehensive support resources, suitable for scalable monitoring environments.
Pricing and ROI: ClearSight Analyzer is preferred for its lower pricing, leading to quicker ROI by reducing initial costs. New Relic, although more expensive, provides significant ROI through its advanced capabilities, justifying its higher cost over time.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.4% |
| ClearSight Analyzer | 0.4% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 76 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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