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Comcast Business Direct2Cloud vs Comcast Business VoiceEdge comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comcast Business Direct2Cloud
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (11th)
Comcast Business VoiceEdge
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Hosted and Cloud Based VoIP (2nd)
 

Mindshare comparison

Comcast Business Direct2Cloud and Comcast Business VoiceEdge aren’t in the same category and serve different purposes. Comcast Business Direct2Cloud is designed for Contact Center Platforms and holds a mindshare of 1.8%, up 0.6% compared to last year.
Comcast Business VoiceEdge, on the other hand, focuses on Hosted and Cloud Based VoIP, holds 8.1% mindshare, down 18.8% since last year.
Contact Center Platforms Market Share Distribution
ProductMarket Share (%)
Comcast Business Direct2Cloud1.8%
Genesys Cloud CX13.7%
Amazon Connect13.2%
Other71.3%
Contact Center Platforms
Hosted and Cloud Based VoIP Market Share Distribution
ProductMarket Share (%)
Comcast Business VoiceEdge8.1%
Yeastar P-Series Phone System13.1%
RingCentral Office8.9%
Other69.9%
Hosted and Cloud Based VoIP
 

Featured Reviews

Use Comcast Business Direct2Cloud?
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reviewer1975647 - PeerSpot reviewer
Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees
Saves our organization a lot of money, by eliminating the need for application servers
We use this solution as a platform for application and server integration This product has saved our organization a lot of money, by eliminating the need for application servers like WebLogix or web sphere. We like that this product is open-source, meaning that we spend a lot less on our…
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Also Known As

Masergy Cloud Contact Center
No data available
 

Overview

 

Sample Customers

Essen Health Care, Eurostar
Information Not Available
Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms. Updated: February 2026.
881,757 professionals have used our research since 2012.