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Control-M vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Control-M improves efficiency and cost savings by automating tasks, reducing errors, and enhancing integration with existing applications.
Sentiment score
8.2
UiPath Orchestrator enhances ROI by boosting efficiency, cutting costs, aiding decision-making, and streamlining HR through automation.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
It has reduced the total cost of ownership by 30% to 40%.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
 

Customer Service

Sentiment score
7.4
Control-M support is responsive and knowledgeable, offering 24/7 assistance with high satisfaction, timely solutions, and valuable resources.
Sentiment score
6.5
UiPath Orchestrator customer service is knowledgeable but faces delays during urgent issues; overall service ratings are positive.
The technical support is very polite, helpful, and available 24/7.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
The immediate acknowledgment and solutions provided by BMC's support team make it stand out compared to other tools.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
 

Scalability Issues

Sentiment score
7.6
Control-M efficiently manages growing job counts across enterprises, offering straightforward scalability despite some cost and cloud integration concerns.
Sentiment score
8.1
UiPath Orchestrator is highly scalable, adaptable to various company sizes, with the cloud version offering superior flexibility and automation.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
I would rate it a nine out of ten for scalability.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
 

Stability Issues

Sentiment score
7.7
Control-M is highly stable and reliable, efficiently handling large workloads with minimal issues and strong Unix platform performance.
Sentiment score
8.3
UiPath Orchestrator is highly stable and reliable, with few issues, often rating eight or nine out of ten.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
The stability of the Helix Control-M solution is good.
The solution is stable and integrated well with other systems.
 

Room For Improvement

Control-M users seek enhanced analysis, flexibility, and integration while desiring cost-effective, streamlined interfaces and better API documentation.
UiPath Orchestrator requires improvements in usability, integration, AI, documentation, code management, and cost-effectiveness for better market presence.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
What they've done about scheduling, other people are still trying to figure out.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
I am interested in seeing more features like document understanding and AI integration.
The major issue is with the application according to the new version of the UI.
 

Setup Cost

Control-M's pricing is high, with complex licensing, but offers robust features that larger enterprises may find valuable.
UiPath Orchestrator pricing varies, appealing to some for cloud savings, but seen as costly compared to Microsoft Power Automate.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Pricing is generally affordable, though some features cost a bit more.
The best cell phone will always be more expensive.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
 

Valuable Features

Control-M offers robust orchestration, automation, and integration features, enhancing productivity and minimizing manual efforts across large-scale environments.
UiPath Orchestrator offers robust integration, logging, and AI capabilities, enhancing data management, scheduling, and multi-team task automation.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
UiPath Orchestrator is considered the brain of the system.
 

Categories and Ranking

Control-M
Ranking in Workload Automation
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Process Automation (2nd), Managed File Transfer (MFT) (3rd)
UiPath Orchestrator
Ranking in Workload Automation
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of Control-M is 20.7%, down from 26.6% compared to the previous year. The mindshare of UiPath Orchestrator is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Ujjwal Sachdeva - PeerSpot reviewer
Efficient automation and boosted workflow but needs better integration methods
Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.
Bantu Kumar - PeerSpot reviewer
Improves operational efficiency through its centralized dashboard and asset management
There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
18%
Computer Software Company
17%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and t...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
The pricing of UiPath Orchestrator is a bit high. However, we can compete with that, though if they decrease the prices, it would lead to better market penetration.
What needs improvement with UiPath Orchestrator?
I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution, which is not currently supported.
 

Also Known As

Control M
No data available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Information Not Available
Find out what your peers are saying about Control-M vs. UiPath Orchestrator and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.