CrowdStrike Falcon and Huntress Managed EDR compete in the endpoint security category. CrowdStrike Falcon appears to have the upper hand due to its advanced threat analysis and real-time response capabilities, though Huntress is praised for its simplicity of deployment and effective threat-hunting services.
Features: CrowdStrike Falcon offers deep visibility into endpoint activities, supporting advanced threat analysis and investigation. Its cloud-native architecture ensures always-on protection with effective detection capabilities. Users note its minimal performance impact. Huntress Managed EDR emphasizes 24/7 threat-hunting services, automatic remediation, and seamless environment integration. Its alert system and team efficiency are well-regarded.
Room for Improvement: CrowdStrike Falcon users seek better integration with other technologies, improved report functionalities, and enhanced forensic capabilities. Limitations in supporting legacy systems are noted. Huntress Managed EDR users desire enhanced reporting, a better UI design, improved AV integrations, and expanded endpoint coverage, especially for Macintosh. Falcon needs more integration, while Huntress focuses on UI and reporting enhancements.
Ease of Deployment and Customer Service: CrowdStrike Falcon supports varied deployment models including public, private, and hybrid clouds. Its technical support receives mixed reviews; while some praise responsiveness, others note inconsistencies. Huntress Managed EDR is praised for straightforward deployment across cloud environments, with generally proficient customer support, though improvements in issue resolution reporting are desired.
Pricing and ROI: CrowdStrike Falcon is considered a premium product, justifying its higher pricing with extensive features and protection, leading to ROI through reduced operational costs and increased productivity. Huntress Managed EDR offers competitive pricing, appealing to small and medium businesses. Users find it cost-effective and see ROI through efficient threat management and reduced manpower needs. Falcon’s higher cost contrasts with Huntress’s budget-friendly approach.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Product | Market Share (%) |
---|---|
CrowdStrike Falcon | 10.3% |
Huntress Managed EDR | 3.0% |
Other | 86.7% |
Company Size | Count |
---|---|
Small Business | 46 |
Midsize Enterprise | 34 |
Large Enterprise | 61 |
Company Size | Count |
---|---|
Small Business | 34 |
Midsize Enterprise | 1 |
CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat detection, AI-driven capabilities, and seamless integration with other platforms. Its cloud-native design provides robust security across diverse environments, making it a reliable choice for modern cybersecurity needs.
CrowdStrike Falcon is heralded for features like robust endpoint visibility, threat detection, and AI-driven capabilities. Users value its efficient real-time monitoring, which maintains low impact on performance while offering seamless integration with platforms. The lightweight design, coupled with comprehensive dashboards and automated threat responses, enhances security operations while reducing resource strain. CrowdStrike's cloud-native architecture ensures flexible, always-on protection, making it adaptable to a wide range of environments. However, improvements can be made in log management, compatibility with diverse operating systems, and integration with third-party technologies. Users also seek more robust reporting features, fewer false positives, and better support for legacy systems. Enhanced policy application, AI capabilities, and extended on-demand scanning are desired, while pricing and technical support responsiveness are concerns.
What are CrowdStrike Falcon's key features?CrowdStrike Falcon is implemented widely in industries relying on robust endpoint protection for monitoring, securing endpoints, forensic analysis, and malware detection. Its cloud-based AI capabilities ensure comprehensive security across devices, making it a preferred choice for networks, servers, and workstations globally. The efficient management of security threats and compliance with regulations is achieved with minimal resource consumption.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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