

CrowdStrike Falcon Complete MDR and Huntress Managed EDR are key players in the cybersecurity space, focusing on endpoint detection and response. CrowdStrike Falcon Complete MDR seems to hold an edge for larger environments due to its extensive integrations and comprehensive threat intelligence features, while Huntress Managed EDR appeals to smaller teams because of its ease of use and straightforward deployment.
Features: CrowdStrike Falcon Complete MDR offers wide integrations including SIEM and SOAR, full SOC, and 24/7 threat response. Huntress Managed EDR provides endpoint visibility and contextual threat analysis with a focus on simplicity and efficiency for smaller teams.
Room for Improvement: CrowdStrike Falcon Complete MDR could improve medium-level threat handling, offer better pricing for smaller budgets, and provide enhanced executive reporting. Huntress Managed EDR might benefit from more user interface customization, stronger integrated automation, and improved SIEM usability.
Ease of Deployment and Customer Service: CrowdStrike's deployment is strengthened by its comprehensive integrations, though on-premises deployment options are limited. Huntress boasts straightforward deployment ideal for SMBs. CrowdStrike offers high-level technical support with a resource portal, while Huntress provides personalized support beneficial for smaller teams.
Pricing and ROI: CrowdStrike Falcon Complete MDR is in the upper pricing tier, favoring large organizations with customization needs. Huntress Managed EDR offers competitive pricing for the SMB market, providing great cost-effectiveness with simple licensing. ROI for both highlights resource and time-saving, with Huntress providing more accessible solutions for smaller entities.
I have seen a return on investment with CrowdStrike Falcon Complete MDR, where the capabilities provided would require multiple people to match.
I have indeed seen a return on investment with CrowdStrike Falcon Complete MDR; it's 100%.
CrowdStrike Falcon Complete MDR has increased my confidence in my company's ability to respond to security incidents a lot, since we didn't have anything when we started.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
I have pretty good visibility into the investigations and actions performed by the Falcon Complete team because they have notes on every alert.
The customer support from CrowdStrike is superb.
I rate the customer support of CrowdStrike Falcon Complete MDR a 10.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
Once all objectives were met, the solution proved to be fully scalable.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
It is stable and reliable for day-to-day SOC operations.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
I would like to see better drill-down reports and better information for executive teams in the dashboards or reports.
CrowdStrike Falcon Complete MDR could be improved by addressing medium-level threats more thoroughly.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
When discussing these features, pricing considerations become complicated, which is the most challenging aspect of the purchasing process.
My experience with pricing, setup costs, and licensing was that it was very fair per license for the contract compared to the other vendor we were looking at.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
We have achieved 100% success in detection with our clients and have no need for reclamation.
We are getting real-time response from CrowdStrike Falcon Complete MDR.
CrowdStrike Falcon Complete MDR has impacted my organization positively, as it has been able to make sure we have the proper protection in place and helped us with our cybersecurity posture.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon Complete MDR | 4.3% |
| Huntress Managed EDR | 4.1% |
| Other | 91.6% |

| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 23 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 74 |
| Midsize Enterprise | 6 |
| Large Enterprise | 5 |
CrowdStrike Falcon Complete delivers agentic managed detection and response (MDR) that stops breaches with machine-speed execution and expert human judgment, 24/7. Built on the AI-native CrowdStrike Falcon® platform, Falcon Complete combines deterministic automation, adaptive AI trained on real-world investigations, and elite defenders to detect, investigate, contain, remediate, and proactively hunt threats across endpoint, identity, cloud, and third-party telemetry. By unifying complete attack surface visibility with AI-enhanced operations and frontline expertise, Falcon Complete reduces operational complexity, accelerates response, and delivers measurable security outcomes.
What features make CrowdStrike Falcon Complete MDR valuable?
What ROI should users expect when evaluating CrowdStrike Falcon Complete MDR?
Across industries, organizations use CrowdStrike Falcon Complete to extend their security teams with 24/7 managed detection, investigation, response, and remediation. Combining expert defenders, AI-powered operations, and the unified Falcon platform, Falcon Complete helps organizations stop breaches faster, proactively hunt emerging threats, and protect endpoint, identity, cloud and third-party environments through a single managed service.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
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