

CrowdStrike Falcon Complete MDR and Huntress Managed EDR both compete in the endpoint protection category. CrowdStrike appears to have the upper hand due to its comprehensive SOC services, advanced AI threat detection, and seamless integration capabilities.
Features: CrowdStrike Falcon Complete offers endpoint protection with advanced AI threat detection, XDR capabilities, and a comprehensive SOC team that works 24/7. It integrates well with multiple security platforms, providing high customer satisfaction through its Overwatch module and reliable ransomware defenses. Huntress Managed EDR excels in persistent foothold detection, provides easy deployment, and leverages existing antivirus solutions like Windows Defender. Its focus is on integrating seamlessly with existing security measures while also offering a responsive SOC team for continuous monitoring.
Room for Improvement: CrowdStrike users have expressed the need for more intuitive dashboards, better licensing clarity, and more favorable pricing for smaller organizations. They also desire enhanced threat visibility and improved customization options. Huntress users cite the need for improvements in third-party integration, expanded AI capabilities, and enhanced reporting systems. There is also a call for built-in antivirus features to make it a standalone XDR solution.
Ease of Deployment and Customer Service: Both CrowdStrike and Huntress offer flexible deployment models across public, private, and hybrid cloud environments. CrowdStrike users benefit from strong setup support and responsive help services, though some experience minor delays. Huntress is acknowledged for direct and strategic customer support, offering fast response times and assistance during deployment.
Pricing and ROI: CrowdStrike Falcon Complete is considered a premium option, with pricing that varies based on organization size. Despite its higher cost, users find the extensive features provide a good return on investment. Huntress Managed EDR, however, is noted for competitive pricing, making it appealing for small to medium-sized businesses seeking robust security solutions. Both are regarded as valuable investments with tangible returns in security management.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
it could be quicker
The L1 engineer should be more technical to improve the support.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
Once all objectives were met, the solution proved to be fully scalable.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
We have achieved 100% success in detection with our clients and have no need for reclamation.
We are getting real-time response from CrowdStrike Falcon Complete MDR.
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 5.1% |
| CrowdStrike Falcon Complete MDR | 5.4% |
| Other | 89.5% |


| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 18 |
| Large Enterprise | 33 |
| Company Size | Count |
|---|---|
| Small Business | 61 |
| Midsize Enterprise | 6 |
CrowdStrike Falcon Complete MDR combines AI-driven detection, real-time threat insight, and robust endpoint protection to deliver a comprehensive managed detection response. It ensures rapid incident handling, integrates smoothly with multiple tools, and minimizes false positives while extending SOC capabilities.
CrowdStrike Falcon Complete MDR stands out with its AI-powered detection and efficient threat intelligence, offering a strong foundation for endpoint security. It features an intuitive dashboard, seamless integration with tools, and swift incident responses, all facilitated by its SOC extension. Users find value in its vulnerability management and lightweight deployment, which reduces false positives. This combines managed threat hunting with automated forensics, enhancing cybersecurity with proactive threat prevention and remediation. Suggested improvements include better reporting, SIEM integration, and performance enhancements to prevent slowdowns. Suggested better API documentation and expanded Linux support align with calls for improved offline intrusion detection and false positive management. Improved customization, integration with third-party tools, aesthetics, pricing, and training options are also desired.
What features make CrowdStrike Falcon Complete MDR valuable?In various industries, CrowdStrike Falcon Complete MDR is implemented to provide advanced endpoint protection for mobile and server security. Organizations leverage its threat intelligence, behavioral analysis, and vulnerability detection features to defend against ransomware, fileless attacks, and enable EDR functionalities. By facilitating threat hunting and incident response, they ensure continuous monitoring, often integrating with Microsoft Defender and other security measures for robust cybersecurity coverage and efficient patch management.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
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