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Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Organizations save $4 million and boost security with Arctic Wolf Managed Detection, reducing risks and resource demands.
Sentiment score
7.1
Organizations value CrowdStrike Falcon Complete MDR for proactive breach prevention, ransomware defense, and enhanced security across diverse locations.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that.
Network Administrator at a real estate/law firm with 201-500 employees
I have seen a return on investment, definitely saving about 20% of time in triaging security incidents, which has led to much less panic.
DevOps at a marketing services firm with 51-200 employees
 

Customer Service

Sentiment score
8.4
Arctic Wolf's customer support is praised for 24/7 availability, responsiveness, and expertise, though occasional slow responses are noted.
Sentiment score
7.0
CrowdStrike Falcon Complete MDR offers excellent customer support but faces challenges with responsiveness and localization preferences.
We have monthly meetings where they help us with network security.
Head of IT at AHMM
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
Network Administrator at a real estate/law firm with 201-500 employees
They have been very quick and respond within six to eight hours.
DevOps at a marketing services firm with 51-200 employees
it could be quicker
General Manager at a computer software company with 10,001+ employees
The L1 engineer should be more technical to improve the support.
Assistant Director to ACIR at Board Of Revenue
 

Scalability Issues

Sentiment score
8.0
Arctic Wolf MDR is scalable, cost-effective, and user-friendly, offering adaptable protection for growing SMEs with predictable resource management.
Sentiment score
7.8
CrowdStrike Falcon Complete MDR is highly scalable, easily deploying across numerous endpoints, earning high satisfaction from large enterprises.
It is easy to scale with the support of CrowdStrike.
Technical Support Analyst at a computer software company with 51-200 employees
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
General Manager at a computer software company with 10,001+ employees
Once all objectives were met, the solution proved to be fully scalable.
Assistant Director to ACIR at Board Of Revenue
 

Stability Issues

Sentiment score
8.7
Arctic Wolf Managed Detection and Response is highly stable, reliable, and efficient, garnering high user satisfaction and minimal issues.
Sentiment score
8.4
CrowdStrike Falcon Complete MDR is praised for stability, reliability, minimal resource usage, and superior performance with high user satisfaction.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
Technical Support Analyst at a computer software company with 51-200 employees
I find that it is very stable; however, there is always room for improvement.
General Manager at a computer software company with 10,001+ employees
 

Room For Improvement

Arctic Wolf MDR should improve response times, integration, reporting complexity, user threat detection, and support for various systems.
CrowdStrike Falcon Complete MDR seeks to improve user experience through AI integration, enhanced support, and streamlined performance and reporting.
The threat intelligence feature is expected to be a significant advantage.
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
Systems administrator at a tech services company with 11-50 employees
We cannot fully secure these devices until they release an updated version of their agent software.
Head of IT at AHMM
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Assistant Director to ACIR at Board Of Revenue
Patch management in vulnerabilities needs improvement.
Technical Support Analyst at a computer software company with 51-200 employees
For UI/UX, it is good, but I think they should keep up with the times.
General Manager at a computer software company with 10,001+ employees
 

Setup Cost

Arctic Wolf offers transparent, user-based pricing with valuable support, viewed as reasonable despite higher costs compared to some competitors.
CrowdStrike Falcon Complete offers flexible modular pricing per device, seen as competitive despite higher costs than some competitors.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
Head of IT at AHMM
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
Network Administrator at a real estate/law firm with 201-500 employees
I had no issues with pricing, setup cost, or licensing.
DevOps at a marketing services firm with 51-200 employees
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Assistant Director to ACIR at Board Of Revenue
 

Valuable Features

Arctic Wolf offers comprehensive security with advanced threat protection, 24/7 service, user-friendly tools, and strong integration capabilities.
CrowdStrike Falcon Complete MDR provides flexible, AI-driven endpoint protection with seamless third-party integration and rapid threat response.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch.
Network Administrator at a real estate/law firm with 201-500 employees
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
The solution works well for our team as it offers a hands-off approach, which we need.
Head of IT at AHMM
We have achieved 100% success in detection with our clients and have no need for reclamation.
Technical Support Analyst at a computer software company with 51-200 employees
We are getting real-time response from CrowdStrike Falcon Complete MDR.
IT Manager at IFB Industries Ltd
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
General Manager at a computer software company with 10,001+ employees
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
SOC as a Service (1st)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 5.1%, down from 9.9% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 7.1%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other87.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
6%
Government
6%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise31
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing was very good. It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that ...
What needs improvement with Arctic Wolf Managed Detection and Response?
Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating. Some of the reports from Arctic Wolf Managed Detectio...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
 

Also Known As

Arctic Wolf AWN CyberSOC
Falcon Complete
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.