

Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Complete MDR compete in the managed detection and response services category. Arctic Wolf seems to have the upper hand in customer service responsiveness, while CrowdStrike is favored for its advanced AI detection features.
Features: Arctic Wolf is valued for its ongoing monitoring, high-quality threat detection, and seamless integration with various security tools, leading to significant cost savings. CrowdStrike Falcon Complete MDR is recognized for its AI-powered detection, comprehensive threat intelligence, and robust endpoint protection capabilities.
Room for Improvement: Arctic Wolf users express the need for improved response times, better third-party vendor management, and broader integration with additional security tools. CrowdStrike Falcon users believe that the complexity of certain dashboards, endpoint scanning limitations, and pricing adjustments are key areas for enhancement.
Ease of Deployment and Customer Service: Arctic Wolf provides versatile deployment options across a range of environments, including hybrid, on-premises, and cloud, with strong technical support and proactive engagement. CrowdStrike Falcon, though primarily deployed in cloud environments, delivers good technical support but is viewed as slightly less responsive than Arctic Wolf.
Pricing and ROI: Arctic Wolf is considered more costly but offers comprehensive services that justify the price, reportedly providing a competitive return on investment due to reduced staffing needs. CrowdStrike Falcon's pricing is deemed fair for the value delivered, offering flexible pricing models that contribute to a decent ROI through proactive security measures and resource savings.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that.
I have seen a return on investment, definitely saving about 20% of time in triaging security incidents, which has led to much less panic.
We have monthly meetings where they help us with network security.
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
They have been very quick and respond within six to eight hours.
it could be quicker
The L1 engineer should be more technical to improve the support.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
Once all objectives were met, the solution proved to be fully scalable.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
The threat intelligence feature is expected to be a significant advantage.
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
We cannot fully secure these devices until they release an updated version of their agent software.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
I had no issues with pricing, setup cost, or licensing.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
We have achieved 100% success in detection with our clients and have no need for reclamation.
We are getting real-time response from CrowdStrike Falcon Complete MDR.
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon Complete MDR | 7.1% |
| Arctic Wolf Managed Detection and Response | 5.1% |
| Other | 87.8% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 17 |
| Large Enterprise | 31 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
CrowdStrike Falcon Complete MDR combines AI-driven detection, real-time threat insight, and robust endpoint protection to deliver a comprehensive managed detection response. It ensures rapid incident handling, integrates smoothly with multiple tools, and minimizes false positives while extending SOC capabilities.
CrowdStrike Falcon Complete MDR stands out with its AI-powered detection and efficient threat intelligence, offering a strong foundation for endpoint security. It features an intuitive dashboard, seamless integration with tools, and swift incident responses, all facilitated by its SOC extension. Users find value in its vulnerability management and lightweight deployment, which reduces false positives. This combines managed threat hunting with automated forensics, enhancing cybersecurity with proactive threat prevention and remediation. Suggested improvements include better reporting, SIEM integration, and performance enhancements to prevent slowdowns. Suggested better API documentation and expanded Linux support align with calls for improved offline intrusion detection and false positive management. Improved customization, integration with third-party tools, aesthetics, pricing, and training options are also desired.
What features make CrowdStrike Falcon Complete MDR valuable?In various industries, CrowdStrike Falcon Complete MDR is implemented to provide advanced endpoint protection for mobile and server security. Organizations leverage its threat intelligence, behavioral analysis, and vulnerability detection features to defend against ransomware, fileless attacks, and enable EDR functionalities. By facilitating threat hunting and incident response, they ensure continuous monitoring, often integrating with Microsoft Defender and other security measures for robust cybersecurity coverage and efficient patch management.
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