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CrowdStrike Falcon Complete MDR vs Expel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
Expel
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
SOC as a Service (4th)
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 7.3%, down from 15.0% compared to the previous year. The mindshare of Expel is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.3%
Expel1.8%
Other90.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Muhammad  Fahad - PeerSpot reviewer
Assistant Director to ACIR at Board Of Revenue
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.
reviewer2578461 - PeerSpot reviewer
MDR Specialist at a tech services company with 201-500 employees
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"I have found AI technology most valuable in the solution."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"The endpoint detection and response is very valuable."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
 

Cons

"Pricing is definitely a problem. It could be cheaper for licensing."
"The solution should include some sort of DLP capabilities."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"There have been some issues with Falcon Complete's performance."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
 

Pricing and Cost Advice

"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"I think the pricing is a little high."
"Falcon Complete could be a bit cheaper."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"There is an annual subscription."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
10%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
 

Also Known As

Falcon Complete
Workbench, Expel SOC-as-a-Service
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Amanda Fennell CSO
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: December 2025.
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