Try our new research platform with insights from 80,000+ expert users

Cybereason Endpoint Detection & Response vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
What I find most valuable is the clarity of the platform.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Protection Platform (EPP) (37th)
Logpoint
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (36th), Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (11th), Security Orchestration Automation and Response (SOAR) (18th)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.0%, down from 1.1% compared to the previous year. The mindshare of Logpoint is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Computer Software Company
28%
Comms Service Provider
10%
Manufacturing Company
9%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
No data available
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Logpoint and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.