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CylanceGUARD vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
55th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
55
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.4%, up from 0.2% compared to the previous year. The mindshare of Huntress Managed EDR is 7.5%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR7.5%
CylanceGUARD0.4%
Other92.1%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Anto Baharian - PeerSpot reviewer
Owner at Antra Tech
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"Huntress Managed EDR fits our needs in the SMB market perfectly, especially targeting the cultural sector within the Netherlands, as it provides a cost-effective SOC SIEM solution with a clear product line and transparent pricing that allows us to maintain decent margins while keeping costs low for our end customers."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"I evaluate Huntress Managed EDR as the best choice we have made for antivirus endpoint protection EDR solutions specifically for the SMB market."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"Huntress Managed EDR has improved our security posture and has provided peace of mind for myself as well as the firm partners that our security stance can not only meet the minimum requirements but actually positions us well to protect our environment from modern and emerging threats."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, and it is important because we save money."
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The solution's UI is an area with certain shortcomings that need improvement."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Huntress Managed EDR offers a fair pricing model."
"The solution's pricing is fair."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise3
 

Questions from the Community

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What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
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