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CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Vulnerability Management (48th), Application Control (10th), Managed Detection and Response (MDR) (12th), Identity Threat Detection and Response (ITDR) (17th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
Adam Knubley - PeerSpot reviewer
Head Of IT at EA Gibson, Shipbrokers
Managed detection has improved visibility and response but still needs broader integrations
The best features Huntress Managed EDR offers do not really include any other features outside what other providers are doing; it was more about integrating with other tools that we already had with them. I find it easy to use Huntress Managed EDR; we don't operate within Huntress Managed EDR portal for EDR but have it work on our Defender data and through SIEM, which means we use a different interface and a different kind of portal to manage it. My impression of Huntress Managed EDR's ability to detect persistent footholds on our endpoints is adequate. I have the threat containment feature turned on, but we haven't seen any usage of it yet. I make use of Huntress Managed EDR's ability to automatically remediate low-severity threats; this automatic remediation affects my workload and security by purely blocking people trying to install applications, thereby stopping people from creating a bigger attack surface. The availability of Huntress Managed EDR for all major operating systems does not affect my organization's cybersecurity strategy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of this product is very good."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"It is a simple platform to use."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"The interface is easy to use and it is more up to date than our previous solution."
"If you are looking to deploy a security solution as a whole, this is a good option."
"But overall, when we speak about security and protection, they are one of the top providers."
"The solution is all encompassing and can incorporate email monitoring."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"Huntress Managed EDR positively impacts our organization as it gives us a clear advantage in selling ourselves as a 24/7 SOC versus having to manually keep on-call staff."
"Huntress Managed EDR has positively impacted my organization because I can confidently tell clients that I am offering a best-in-class, state-of-the-art MDR solution incorporated within my offerings."
"Huntress Managed EDR is good value for money, covering 80% of the functions that the bigger solutions provide at a more competitive price."
"Huntress works seamlessly and only picks up what might be malicious, phishing, or incorrect usage by staff, such as saving passwords in their folders, which is something we wouldn't be catching otherwise."
"The EDR is the most valuable feature."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"Huntress Managed EDR is a spectacular solution for the SMB space."
 

Cons

"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"This is a very costly product."
"To jump from the partner to Palo Alto directly was challenging."
"I would like to see some additional features related to email protection included."
"The product's pricing could be better."
"The solution lags to the real-time scenarios here and there."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The interface could be more intuitive."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"The solution's UI is an area with certain shortcomings that need improvement."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"Improvements for Huntress Managed EDR really come down to the user interface online, which is less polished than I would like."
 

Pricing and Cost Advice

"This is an expensive solution."
"I don't recall what the cost was, but it wasn't really that expensive."
"The cost depends on your chosen license type, like Pro or other licenses."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The pricing is a little high. It is per user per year."
"The solution is expensive. It's pricing is on a yearly-basis."
"I don't like that they have different types of licenses."
"The pricing is okay, although direct support can be expensive."
"The pricing is in line with other products."
"The pricing is reasonable."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"I believe Huntress offers competitive pricing overall."
"It works well for an MSP."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Huntress Managed EDR offers a fair pricing model."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
8%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What needs improvement with Huntress?
Improvements for Huntress Managed EDR could include better integration with ticket systems, as the biggest problem se...
What is your primary use case for Huntress?
Huntress Managed EDR is part of our security package for all our managed service customers. When using Huntress Manag...
What advice do you have for others considering Huntress?
I rate Huntress Managed EDR a 10 out of 10. I chose 10 for Huntress Managed EDR because it is pretty much the vendor ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.