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CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Vulnerability Management (49th), Application Control (10th), Managed Detection and Response (MDR) (12th), Identity Threat Detection and Response (ITDR) (14th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
64
Ranking in other categories
Managed Detection and Response (MDR) (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"If you are looking to deploy a security solution as a whole, this is a good option."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"Cortex is a very good total solution on the endpoints."
"Threat identification and detection are the most valuable features of this solution."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"The initial setup is pretty easy."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"On a scale from one to ten, I would rate the overall solution as a ten."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Overall, it is really solid, with just a few UI placements, button descriptions, and caution messages that could be added before certain actions are performed."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"What I like the most about Huntress Managed EDR is their lockdowns on malware; just last night I remediated a system that could have gone really sideways, their SOC called me and texted me and within 45 seconds we had a lockdown and remediation in progress, so all around they are just phenomenal."
"Huntress Managed EDR has helped significantly in reducing the need for expensive security tools or security analysts, and since it is an EDR and fully managed, we don't need other EDR tools or specialists."
"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"I think it is honestly the best because of the price point and the value it's giving."
"Because of the pricing, performance, and usability, Huntress Managed EDR is without a doubt the best EDR solution for small businesses that I've ever seen."
 

Cons

"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The negative aspect I see is the economic model used by Palo Alto."
"There are some limitations on the Traps agents."
"The technical support is not very good. I find the process difficult."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"As an improvement, I would like to see enhanced connection speeds."
"Based on our experience so far, its implementation is quite complex."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The interface could be more intuitive."
"Some texts seem to report items as normal too quickly."
"If Huntress decides to follow the path that SentinelOne and CrowdStrike seem to not understand isn't what their clients want, which is handing off their SOC to an AI, then we might be considering other options."
"The product could be improved in terms of customization options available for reports."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"I think Huntress Managed EDR could be improved in a few areas."
"It would be nice if Huntress Managed EDR started adding additional features that some of the other competitors have, but obviously, to keep it lightweight, they cannot pack too much into it."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"Improvements for Huntress Managed EDR really come down to the user interface online, which is less polished than I would like."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
 

Pricing and Cost Advice

"It has reasonable pricing for the use cases it provides to the company."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It has a yearly renewal."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The pricing is okay, although direct support can be expensive."
"Cortex XDR’s pricing is very reasonable."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The cost depends on your chosen license type, like Pro or other licenses."
"The pricing is reasonable."
"The pricing is in line with other products."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Huntress is priced fairly for the services and value it provides."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Comms Service Provider
8%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What needs improvement with Huntress?
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would l...
What is your primary use case for Huntress?
I have been using Huntress Managed EDR for approximately two years. My primary use case for Huntress Managed EDR has ...
What advice do you have for others considering Huntress?
Huntress Managed EDR's twenty-four-seven SOC support has had a positive impact on our security operations because it ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.