CompassOne by Blackpoint Cyber delivers comprehensive MDR capabilities, offering SLA-driven alert notifications, in-depth network discovery, and Microsoft 365 log preservation. Its SOC team efficiently manages monitoring tasks, ensuring genuine threats are prioritized and distractions minimized.
| Product | Mindshare (%) |
|---|---|
| CompassOne by Blackpoint Cyber | 2.4% |
| SentinelOne Wayfinder Threat Detection and Response | 6.8% |
| CrowdStrike Falcon Complete MDR | 5.4% |
| Other | 85.4% |
CompassOne enhances cybersecurity by offering email monitoring, app control, and effective threat identification, preventing incidents like a compromised device affecting corporate networks. While prompt in threat reporting, a need exists for detailed analysis and vulnerability scanning. Users seek integration with platforms such as CyberArk and CrowdStrike and support for Linux systems. The platform strengthens security through alert monitoring, virus prevention, account takeover prevention, and establishing a security baseline for both organizational and lab environments, with up to half of an organization's staff utilizing it and expansion plans in progress.
What are the key features of CompassOne?
What benefits should users expect from CompassOne?
In sectors where security monitoring is crucial, CompassOne is implemented to observe computers, servers, and Office 365 environments, mitigating risks thoughtfully and efficiently. Companies engage its robust MDR functionalities to fend off viruses and account breaches while leveraging its security implementation services for a foundational security setup.
CompassOne by Blackpoint Cyber was previously known as Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response.
CoreRecon, Peerless Tech Solutions, Lorien Health
| Author info | Rating | Review Summary |
|---|---|---|
| Owner at Byte Solutions Inc. | 4.5 | I use Blackpoint Cyber MDR for high-end clients requiring enhanced security control. I value the real alerts filtering but find the interface lacking intuitiveness and transparency. Previously, I considered using Huntress for similar purposes. |
| CRO at a tech services company with 51-200 employees | 5.0 | I implemented Blackpoint Cyber MDR for all clients as a baseline security solution. Its SOC, Zwartweb monitoring, and app control are valuable. Despite satisfaction, adding Linux support would enhance the service. We evaluated other MDR options but chose this. |
| Sole Proprietor at Core-Infosec | 3.5 | I use Blackpoint Cyber MDR on a server in my home lab to provide security services. Its all-encompassing solution efficiently incorporates email monitoring and detects threats like hacked devices at home, although integration with other EDR products is lacking. |
| Director Of Information Technology at SymTec | 5.0 | We use Blackpoint Cyber MDR for its reliable Office 365 surveillance and virus prevention, making it our preferred solution. I value its set-and-forget feature with a responsive SOC team. However, we would appreciate the addition of a vulnerability scan feature. |
| Manager Security Services at a tech services company with 501-1,000 employees | 4.5 | Our company uses Blackpoint Cyber MDR to monitor computers and servers, currently covering 50% of our staff with plans to expand. Its SLA with time alerts is valuable, though some notifications can be overly normal. It also monitors Microsoft 365. |
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security.
I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only when it's serious, keeping unnecessary distractions at bay in my busy day.
There is a lot of room for improvement. The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access.
I have been using it for at least five years.
In the five years I've been using it, I have never seen it cause any systems to crash or face performance issues.
The scalability is in their back end. You can deploy as many agents as you want. It should theoretically scale as big as required, and we've never seen performance issues.
I would consider communication with their technical staff as support in a way. It is easily at ten out of ten. They are quick, responsive, and very good.
Positive
We used a lot of different ones before, like Huntress.
The initial setup was simple. It was mostly a matter of tweaking their script a little bit, which took about 15 minutes, then pushing it out without any issues.
We did it all in-house. We are the integrator and consultant.
The pricing has always been high, although they recently mentioned a lower price point product. I need to understand what the difference is.
We evaluated Huntress.
I would rate Blackpoint Cyber overall as a nine out of ten.
The areas for improvement are website usability and intuitiveness, speed of getting products out, and the need for GovRamp-approved products.
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
Their SOC is phenomenal in not monitoring and responding and taking action. We utilize the entire product, including their Zwartweb monitoring and app control feature. It is a comprehensive solution.
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
We have been partners for just over two years.
I have not experienced any significant lagging, crashing, or downtime. I would rate it highly.
We are currently managing over eight thousand endpoints with them, so I would say it scales very well.
The support team is very fast. On the SOC side, they are phenomenally quick in responding to us.
Neutral
We did not use any solution comparable to this.
The initial setup was extremely easy, with their PS team assisting a lot in the process.
It was an automated process that required minimal involvement from our team.
The pricing is great considering what we are receiving.
We evaluated a couple of other MDR solutions.
I would advise to just lean on them as a partner. They provide great guidance on how to do things.
On a scale from one to ten, I would rate the overall solution as a ten.
I use the solution on a server in my home lab and provide security implementation services for customers. I ensure that customers have a proper security stack and provide ongoing maintenance.
The solution is all encompassing and can incorporate email monitoring.
The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.
The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too many of the venders try to play nice with each other.
I have been using the solution for one year.
The solution is stable.
I caused my own little hiccups because I was running three or four EDR solutions on one test workstation. But the solution itself is stable with no issues.
The solution is cloud based so I have not experienced any scalability limitations.
I am not sure if onboarding 100,000 endpoints for a city, county, school system, or large employer would cause scalability issues. Once you get to that size, it is always important to consider scalability for any product. You also need consider how you combine with any on-premises systems like Carbon Black Defense or MDR like Red Canary.
I have not needed technical support.
The solution is plug and play so setup is short, sweet, and simple.
Setup is especially easy if you have another product or partial scripts already in place to deploy agents.
I implement the solution for customers.
The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discounts available.
I use various products in my lab and for customer implementations.
I rate the solution an eight out of ten.
We use two sides of this solution. They have both their MDR and Office 365 surveillance. They have prevented multiple viruses and account takeovers. That is why this is our preferred solution.
On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem.
The feature we keep asking for is a vulnerability scan.
We have never had any issues with the stability of this solution.
I would rate the scalability of this solution a ten, on a scale of one to ten, with one being not scalable and 10 being very scalable. I think we have gone from 100 users up to 500 users at the moment.
Their tech support is phenomenal, they will walk you through anything.
Positive
I would rate the initial setup a 10, on a scale of one to ten, with one being not straightforward at all and 10 being very straightforward.
The reason I would advise others to use this solution is because it is hassle-free.
We are partners and we also sell this product. We charge our customers $15 a month per endpoint and we are running about 500 endpoints right now. We are looking to add another 1,000 in the next six months.
I would rate this solution a 10, on a scale of one to 10, with one being poor and 10 being excellent.
Our company uses the solution's MDR functionality to watch over computers and servers for customers. Currently, 50% of our staff use the solution but we plan to increase usage in the next year.
The solution's best feature is its SLA that includes time notifications on alerts.
The solution also watches over Microsoft 365 and keeps a copy of logs.
Some texts seem to report items as normal too quickly.
I have been using the solution for four months.
The solution is stable with no issues.
The solution scales very well with no issues.
The setup is straightforward.
The solution upgrades itself so there is no ongoing maintenance. Alerts are where we focus all of our time.
We implement the solution for customers.
The pricing is reasonable so I rate it a six out of ten.
Be prepared for alerts because you will get more than you expect. They are legitimate so pay attention to all of them.
I rate the solution a nine out of ten.
