There is a lot of room for improvement. The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access.
The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too many of the venders try to play nice with each other.
Find out what your peers are saying about Blackpoint Cyber, Huntress, CrowdStrike and others in Managed Detection and Response (MDR). Updated: August 2025.
Managed Detection and Response is a security service that offers continuous monitoring, threat detection, and incident response. By leveraging advanced technologies and expert insights, MDR aims to identify and mitigate threats, providing peace of mind for businesses.MDR provides comprehensive security by combining human expertise with automated threat detection. Designed for organizations seeking proactive cybersecurity measures, it focuses on real-time analysis and threat intelligence to...
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
There is a lot of room for improvement. The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access.
The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too many of the venders try to play nice with each other.
Some texts seem to report items as normal too quickly.