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Darktrace vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace increases security and cost savings by preventing threats, enhancing visibility, and minimizing downtime in a layered approach.
Sentiment score
7.5
IBM Security QRadar is cost-effective, enhancing security while reducing manpower, with positive feedback on financial returns.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
7.6
Darktrace support is praised for responsiveness, effective issue resolution, and diverse communication channels, accommodating global users efficiently.
Sentiment score
6.1
IBM Security QRadar support is praised for expertise but criticized for slow response times and inconsistent service quality.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The problem escalates through level one to level three, and then the process starts over with Novo again.
 

Scalability Issues

Sentiment score
7.6
Darktrace offers scalable, cost-effective deployments with seamless integration and adaptability for diverse organizational network sizes and environments.
Sentiment score
7.4
IBM Security QRadar is highly regarded for its scalability, with easy vertical and horizontal expansion and seamless cloud deployment.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
 

Stability Issues

Sentiment score
8.5
Users highly rate Darktrace for its stability and efficiency, noting its reliability over competitors despite rare external issues.
Sentiment score
7.6
IBM Security QRadar is reliable but stability depends on correct deployment, capacity, and system resources, with minor update issues.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
 

Room For Improvement

Darktrace needs better integration, pricing flexibility, user interface improvements, and enhanced threat detection, documentation, and support services.
IBM Security QRadar needs UI improvement, better integration, enhanced detection, streamlined operations, and customization for cost-effective functionality.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
 

Setup Cost

Darktrace pricing is high but flexible, varying by features and region; discounts possible through negotiation or bulk purchasing.
IBM Security QRadar is costly but efficient, offering flexible pricing, EPS discounts, and potential cost savings with negotiation.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
Splunk is more expensive than IBM Security QRadar.
 

Valuable Features

Darktrace offers AI-driven threat detection, autonomous response, and robust security features with customizable, intuitive interfaces and minimal false positives.
IBM Security QRadar excels in log management, scalability, compliance, and integration, enhancing comprehensive security management with ease.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
 

Categories and Ranking

Darktrace
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
IBM Security QRadar
Ranking in Extended Detection and Response (XDR)
12th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
209
Ranking in other categories
Log Management (5th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (9th)
 

Mindshare comparison

As of June 2025, in the Extended Detection and Response (XDR) category, the mindshare of Darktrace is 9.2%, down from 9.8% compared to the previous year. The mindshare of IBM Security QRadar is 3.1%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Educational Organization
14%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Darktrace vs. IBM Security QRadar and other solutions. Updated: April 2025.
855,080 professionals have used our research since 2012.