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Devo vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Devo provided improved ROI through cost savings and efficiency, despite some concerns over costs and support challenges.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Devo gives value to the end user and is saving compared to other products in the same category.
Principal Consultant at Syntx Sdn Bhd
In terms of return on investment with Devo, I'd say it has been costly due to the need for support and the overtime required for issues experienced at the beginning of the project.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
We achieve early identification of security incidents that could potentially breach the customer environment, which would have been costly.
Principal Technology Architect at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.2
Customer service is responsive and proactive, but needs improvement in onboarding, documentation, and regional service consistency.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Both response time and support quality need attention.
Team Lead Soc at a tech services company with 51-200 employees
Technical support from Devo is helpful.
Principal Consultant at Syntx Sdn Bhd
 

Scalability Issues

Sentiment score
6.9
Praised for scalability, Devo efficiently manages large logs, easily expands use, but multi-tenancy features need development.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Devo's scalability has its challenges.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
Regarding Devo's scalability, its horizontal scalability is quite good with no significant hassle.
Principal Technology Architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Devo offers reliable performance with minimal outages, praised for proactive alerts and quick incident resolution, ensuring business continuity.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
It is stable and reliable for our security operations.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo needs enhancements in support, performance, AI, customization, and documentation, focusing on data management and UI configuration.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
It's hard for us to keep pace since our original use case was 250 to 500 megabytes a day, and then it became two terabytes a day.
Senior Consultant and Technical Lead at a financial services firm with 10,001+ employees
Integrating custom parsing and mapping for non-standard logs is essential due to compatibility challenges with various technologies.
Principal Technology Architect at a tech vendor with 10,001+ employees
This is particularly evident when dealing with failed login attempts and determining true versus false positives.
Strategic Account Executive at a computer software company with 51-200 employees
 

Setup Cost

Devo offers competitive, simple data ingestion-based pricing with extensive features and flexibility, despite some limitations in tier options.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
The pricing could be simpler, and while the initial setup cost for a new instance is a bit expensive, the licensing can currently be user-based or driven by log volume, which is better if there is expansion of our user base.
Principal Technology Architect at a tech vendor with 10,001+ employees
The pricing of the product is reasonable if we compare it with other Gartner leading products like Splunk, LogRhythm, Microsoft Sentinel, Google SecOps.
Team Lead Soc at a tech services company with 51-200 employees
 

Valuable Features

Devo excels in real-time analytics, large data handling, customization, and third-party integration, enhancing security operations with advanced features.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
It utilizes 400 days of hot data, allowing queries to run very fast and yield results quicker than other tools in terms of security and SIEM capability.
Senior Cloud Engineer at a tech services company with 201-500 employees
 

Categories and Ranking

Devo
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Log Management (21st), IT Operations Analytics (7th), AIOps (17th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
50th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), SOC as a Service (9th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (46th)
 

Mindshare comparison

As of November 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Devo is 1.2%, up from 1.1% compared to the previous year. The mindshare of Netsurion is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Devo1.2%
Netsurion0.9%
Other97.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead Soc at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What needs improvement with Devo?
In terms of improvements, I think Devo falls short with their support model, as they rely mainly on their support team in Spain. Although they do have a support team in North America, they lack kno...
What is your primary use case for Devo?
Devo is the bank's centralized log management platform that my team and I rely on the most. For centralized log management in our day-to-day work, one of the biggest data users would be our Red Hat...
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Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Devo vs. Netsurion and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.