No more typing reviews! Try our Samantha, our new voice AI agent.

Devo vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Devo enhances efficiency by reducing MTTR, lowering costs, improving security and threat detection, and offering customizable auditing features.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
7.0
Devo's customer service is mixed, praised for responsiveness but criticized for ticket escalation, documentation, and onboarding delays.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
I rate the customer support a nine out of ten because of their timely technical guidance and responsiveness during the deployment and troubleshooting periods.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Scalability Issues

Sentiment score
7.6
Devo's scalable cloud infrastructure supports diverse needs, unlimited growth, and is praised for flexibility and a strong support community.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Devo is a unified SIEM solution designed to handle growing log volumes and enterprise-scale monitoring requirements.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Stability Issues

Sentiment score
7.3
Devo is valued for its high stability and reliability, with minor issues quickly resolved and strong user satisfaction.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
It is stable and reliable for our security operations.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Room For Improvement

Devo requires improvements in stability, integration, documentation, customization, data handling, and user interface to enhance user experience.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
UI improvements, a simplified dashboard, or an easier reporting workflow could further improve analyst productivity.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
Integrations with other sandboxes could be improved to better interpret data using AI and machine learning models.
Strategic Account Executive at a computer software company with 51-200 employees
 

Setup Cost

Devo's attractive pricing offers transparency, extended capabilities, and bundled features, but metadata charges may impact overall savings.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Valuable Features

Devo offers powerful data visualization, real-time analytics, advanced querying, and ease of integration, enhancing security efficiency across industries.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Strategic Account Executive at a computer software company with 51-200 employees
When the analyst uses queries to search, it pulls the data quickly, in a second, which aids us greatly with the investigation.
Cyber Security Engineer II (Vulnerability & Threat Management) at FICO
 

Categories and Ranking

Devo
Ranking in Security Information and Event Management (SIEM)
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
Log Management (26th), IT Operations Analytics (9th), AIOps (18th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (27th), SOC as a Service (13th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
 

Mindshare comparison

As of June 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Devo is 1.2%, up from 1.1% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Devo1.2%
Netsurion0.8%
Other98.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

FR
Strategic Account Executive at a computer software company with 51-200 employees
Has improved investigative workflows with interactive dashboards and simplified data correlation
The data analytics cloud component focuses on real-time analytics, which is very impressive. The SIEM collects and correlates logs data from different sources and can integrate with ServiceNow, hardware asset management, and software asset management. The security orchestration, automation, and response (SOAR) is another valuable feature. The security data platform serves as the foundation of Devo. Regarding advanced query capabilities, Devo offers several models including query logs, visual query builder, language integrated query, and SQL, with SQL being the most frequently used querying data capability. The single pane of glass that Devo offers is the SOC. The tools in Devo's active ports are for investigating, not just viewing data. They are more interactive than other market solutions. The drill-down reports capabilities allow analysts to click on any element in a widget. When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins. This is particularly important for enterprise companies with numerous endpoints and users. The dynamic filtering of inputs significantly reduces the time cybersecurity analysts spend trying to figure out failed logins and identifying false positives.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
8%
Construction Company
11%
Outsourcing Company
10%
Performing Arts
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Devo?
Pricing generally depends on the scale, data ingestion requirements, and integrations for what the enterprise monitoring needs. I have not been part of the procurement process, so I am not aware of...
What needs improvement with Devo?
One improvement area for Devo could be simplifying some configuration and improving the onboarding for new analysts because it is quite complex for fresher or new analysts who are handling Devo.UI ...
What is your primary use case for Devo?
Devo serves as our centralized log monitoring, threat investigation, alert monitoring, and security analytics platform. We use it to collect logs from multiple systems so we can correlate the event...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Devo vs. Netsurion and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.