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ESET Endpoint Protection Platform vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ESET Endpoint Protection Platform is praised for cost-effectiveness, enhanced security, and significant yet hard-to-quantify financial impact.
Sentiment score
8.0
Trellix Endpoint Security offers strong ROI, cost savings, and ease of management, making it valuable for small security teams.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection is praised for efficient, professional support despite regional inconsistencies, with users generally satisfied.
Sentiment score
6.9
Trellix Endpoint Security's support is praised for responsiveness but criticized for delays, especially with complex issues and regional differences.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I would rate their customer service nine out of ten.
The response time is a notable issue.
When we implemented Trellix Endpoint Security in their network, multiple malwares were detected.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection Platform offers scalable, flexible, and easy management, ideal for small to large organizations with effective performance.
Sentiment score
7.8
Trellix Endpoint Security offers seamless scalability and minimal maintenance, making it ideal for enterprises of any size.
In terms of scalability, I can rate it eight or nine out of ten.
Trellix Endpoint Security is scalable.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is highly stable with minimal issues, occasional upgrade challenges, and consistently high user ratings for reliability.
Sentiment score
8.2
Trellix Endpoint Security is generally stable with high satisfaction, but occasional crashes and configuration-related issues occur.
In terms of stability, I can rate it at nine out of ten.
I would rate its stability as nine out of ten.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
 

Room For Improvement

ESET faces challenges with licensing, installation, performance, support, and user interface, needing improvements in malware detection and AI integration.
Trellix Endpoint Security needs improved performance, integration, usability, and support, with enhanced automation and analytics for advancement.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
The product does not seem to be cloud-native.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
It doesn't support Microsoft Windows Hello authentication.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, moderately priced licenses with discounts available, valued for cost-effectiveness and performance despite complex setup.
Trellix Endpoint Security pricing is generally competitive, seen as cost-effective with stable renewal pricing and licensing flexibility.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
 

Valuable Features

ESET Endpoint Protection offers strong threat detection, minimal resource impact, user-friendly management, and comprehensive security features for organizations.
Trellix Endpoint Security offers centralized management, integrating diverse features for scalable, user-friendly protection against threats and data loss.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
Advanced Threat Protection (ATP) (8th), Anti-Malware Tools (6th)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
103
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.5% compared to the previous year. The mindshare of Trellix Endpoint Security is 2.8%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
8%
Government
6%
Educational Organization
40%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
inHouseIT, Seagate Technology
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.