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ESET Endpoint Protection Platform vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ESET Endpoint Protection Platform is praised for cost-effectiveness, enhanced security, and significant yet hard-to-quantify financial impact.
Sentiment score
7.5
Trellix Endpoint Security is effective yet costly, with reduced IT workload and mixed ROI due to false positives and incidents.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection is praised for efficient, professional support despite regional inconsistencies, with users generally satisfied.
Sentiment score
8.5
Trellix Endpoint Security's support is praised for responsiveness but criticized for slow resolutions and regional inconsistencies.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I rate the support from Trellix a perfect ten.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection Platform offers scalable, flexible, and easy management, ideal for small to large organizations with effective performance.
Sentiment score
9.0
Trellix Endpoint Security is praised for effective scalability and adaptability to various environments and operating systems.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is highly stable with minimal issues, occasional upgrade challenges, and consistently high user ratings for reliability.
Sentiment score
8.5
Trellix Endpoint Security is stable and reliable, with occasional performance issues and consistent updates for optimal performance.
 

Room For Improvement

ESET faces challenges with licensing, installation, performance, support, and user interface, needing improvements in malware detection and AI integration.
Trellix ENS needs improved performance, usability, integration, scalability, and support, with enhanced security features and user-friendly documentation.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
Some customers feel that the Trellix Endpoint Security (ENS) agent consumes more memory and resources in their environment.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, moderately priced licenses with discounts available, valued for cost-effectiveness and performance despite complex setup.
Trellix ENS offers enterprise-focused pricing with flexible licensing and support, providing value through performance and forensic analysis.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

ESET Endpoint Protection offers strong threat detection, minimal resource impact, user-friendly management, and comprehensive security features for organizations.
Trellix Endpoint Security excels in threat detection, integration, scalability, and AI-driven updates, enhancing security with ease of deployment.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
They find Trellix Endpoint Security (ENS) easy and user-friendly for their environment, which is why they choose Trellix.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
Advanced Threat Protection (ATP) (8th), Anti-Malware Tools (6th)
Trellix Endpoint Security (...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
Endpoint Detection and Response (EDR) (20th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.5% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trellix Endpoint Security (ENS) and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.