SentinelOne Singularity Complete and ESET PROTECT Enterprise are competitors in the enterprise security software category. SentinelOne is slightly ahead due to its advanced integration and autonomous response capabilities.
Features: SentinelOne Singularity Complete offers active EDR, autonomous response, and a rollback feature highly effective against ransomware. It integrates well into diverse environments for a robust multi-layered defense approach. ESET PROTECT Enterprise provides reliable protection for older computers, offers easy management, and features like dynamic groups and firewall policy management based on license type.
Room for Improvement: SentinelOne could benefit from improved reporting tools, a more intuitive user interface, and better integration. ESET could enhance its policy flexibility, expand its mobile device management features, and improve scalability and licensing management.
Ease of Deployment and Customer Service: SentinelOne supports various deployments including Public, Private, and Hybrid Cloud, along with on-premises, providing flexibility for different needs. Its technical support is praised for responsiveness and problem resolution. ESET excels in on-premises and public cloud deployments but lacks the extensive cloud support SentinelOne offers. ESET's customer support is reliable but could use more feedback consistency on complex issues.
Pricing and ROI: SentinelOne is generally more expensive, with its cost justified by the advanced security features that enhance ROI through improved security posture and reduced incident response time. ESET offers a cost-effective solution suitable for SMBs with lower budgets seeking reliable protection. While ESET offers significant ROI through affordability, SentinelOne's ROI is tied to its comprehensive capabilities, appealing to enterprises with higher security demands. Both products provide value depending on organizational goals and financial constraints.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base available online.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
It's all auto-scale and auto-categorized, configuring automatically.
SentinelOne Singularity Complete is very scalable.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Everything is managed automatically, so there is no user interference needed for upgrades.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Complete | 2.6% |
| ESET PROTECT Enterprise | 2.2% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 87 |
| Midsize Enterprise | 44 |
| Large Enterprise | 76 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
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