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Hitachi ID Privileged Access Manager [EOL] vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
53
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (1st)
 

Featured Reviews

DR
Principal Solutions Architect at a computer software company with 51-200 employees
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.
ST
Senior Information Technology Consultant at Helse Nord IKT
Centralized privileged access has improved control and now supports secure vendor billing oversight
The transparent mode is a seamless approach when using it. We have some issues with it, but we are working on it to make it work for us. Managing remote access for privileged users with the secure remote access feature is both easy and hard depending on the scenario we face. We have some systems that are easy and take not even a minute to set up, while others take a bit longer. We are in the middle of integrating One Identity Safeguard with the IGA solution, Identity Manager. We have some A2A setups, but it is not optimal. We are using RPA for developers, not actually RPA accounts, but that is something we are working on. We are also using the service account password rotation on the asset to some degree, and we are exploring options there. For integrating One Identity Safeguard, figuring out how password rotation works is a bit difficult because we have to make custom integrations. After that, it was no problem really. For the A2A use, it is not as easy as using something like HashiCorp's password management tools. It is mostly for certain features in One Identity Safeguard that I would like some improvements. Some of the things you can do in entitlements, there is a lot you can do there, but not everything is optimal. You have to have duplicates of a lot of things to make it work the way you want.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"The best feature One Identity Safeguard offers is that it is a pretty new, modern tool that makes extensive use of its API."
"Over four years of use, we have not encountered a single system crash or failure, and the product is stable."
"We went from our teams complaining about the old product every day to not hearing one complaint at all and, as a matter of fact, I hear compliments about how much they love Safeguard."
"Using this solution has been a great decision in helping with our tasks."
"It was super easy to deploy, not complicated, and did not have the hidden Capex that competitors do!"
"The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable."
"I have found One Identity Safeguard to be stable."
"We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff."
 

Cons

"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
"The GUI has room for improvement because it is confusing and cumbersome."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
"Now, I think the best way to improve it will be to optimize the software, because the software begins to consume more resources (physical)."
"The high availability function of the box requires a long time to switch over from one appliance to another."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates."
"It is a good solution, but it needs more marketing."
"When we compare One Identity Safeguard with Cyberark, we know CyberArk has other tools or other features that are more complex and more useful for the customers. For example, I have one customer that wants to elevate the permission that is available in CyberArk."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"The license is around $3,000 per month."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"The license is very expensive for us, partly due to inflation and partly because of the exchange rate between the Dollar and the Iranian Rial. We purchased a perpetual license that we've been using up until now, but I believe that we are not going to update it in the future. Instead, we plan to find another third-party to support us with the license, in the sense that we would have access to their license as a shared agreement."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"It is cheaper than CyberArk. Its price is fair."
"One Identity Safeguard is expensive and the cost goes up as we scale."
"As compared to other products, it is reasonable, but the training sessions are too expensive."
"They have comparable pricing. All identity products are essentially priced in a similar way. It's a per-user base."
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Top Industries

By visitors reading reviews
No data available
University
12%
Computer Software Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise22
Large Enterprise20
 

Questions from the Community

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What is your experience regarding pricing and costs for One Identity Safeguard?
We have a separate department that studies setup costs for each product, but as far as my information goes, the pricing and setup costs are very good.
What needs improvement with One Identity Safeguard?
The most common improvement needed is for upgrades. One Identity Safeguard's desktop client should have a faster and easier upgrade process that ensures compatibility.
What is your primary use case for One Identity Safeguard?
One Identity Safeguard serves as our Privileged Access Management solution to enforce session management for administrators and allow them to access our systems in recorded sessions, which secures ...
 

Overview

 

Sample Customers

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Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: March 2026.
884,933 professionals have used our research since 2012.