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Hitachi ID Privileged Access Manager [EOL] vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
One Identity Safeguard
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th), Privileged Access Management (PAM) (3rd), Non-Human Identity Management (NHIM) (4th)
 

Featured Reviews

DR
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"The auditing and approval mechanisms are features we did not have before and are greatly appreciated."
"I like Safeguard's snapshot feature that enables us to review the last time an application was opened and by whom. If there are any issues, we can look behind the scenes to see what has been done. We can suspend a user's access or close off a server."
"The technical support is tremendous."
"The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"In terms of the user experience, it is a pretty useful product. It works in a good way."
"All the features are promising, but we love the reporting feature because we can get each and every report. That's a major compliance requirement. Its reporting is really amazing, and it has made life a lot easier."
 

Cons

"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
"The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"We would like to have the option of importing assets by using the CSV file. It was available in the earlier versions, but it is not available now."
"Improving the way we develop new connectors for non-typical systems would be beneficial."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"We have not had any issues with the core product itself, but there is an add-on called SCALUS, which is quite critical to the user experience, and that does not work. They have been having issues with that for quite a long time, like months. That is not great at all."
"We should be able to create customized connectors in a better way. For ad hoc or special use cases, I sometimes find we have limitations. Improving the way we develop new connectors for non-typical systems would be beneficial."
"I rate customer support six out of ten. It needs improvement as it can significantly impact customer access."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"The pricing depends on our perspective, our budget, and, of course, the competitors we are taking into account."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"The license is around $3,000 per month."
"It is more expensive than Secret Server but way less expensive than CyberArk. As a customer, I would like the pricing to be lower, but it has a good price point."
"As compared to other products, it is reasonable, but the training sessions are too expensive."
"Our licensing costs are on a yearly basis."
"They have comparable pricing. All identity products are essentially priced in a similar way. It's a per-user base."
"It was definitely cheaper than the other two products that we evaluated."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
25%
Financial Services Firm
10%
Government
6%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level. It provides a good cost-benefit ratio.
What needs improvement with One Identity Safeguard?
There is room for improvement in integration between modules. The native integration between SPP and SPS, which is currently based on a plugin, could be enhanced. Customization for lookup passwords...
 

Overview

 

Sample Customers

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Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: May 2025.
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