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Hitachi ID Privileged Access Manager [EOL] vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
73
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (1st)
 

Featured Reviews

DR
Principal Solutions Architect at a computer software company with 51-200 employees
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"If you using IGA or access controls solutions then this solution is a good addon."
"One Identity Safeguard has positively impacted my organization by improving our security posture, eliminating shared privileged credentials, increasing visibility into admin activity, and making compliance audits faster and more reliable."
"All the features are promising, but we love the reporting feature because we can get each and every report. That's a major compliance requirement. Its reporting is really amazing, and it has made life a lot easier."
"We went from our teams complaining about the old product every day to not hearing one complaint at all and, as a matter of fact, I hear compliments about how much they love Safeguard."
"It offers high availability and enables end users to deploy the solution with 99.999 percent uptime, which is crucial in an enterprise environment with a large number of endpoints."
"The initial setup of One Identity Safeguard was simple."
"All the features are promising, but we love the reporting feature because we can get each and every report."
"It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage."
"This solution gives them real confidence that they can keep their customers safe and their data protected."
 

Cons

"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it."
"I find it complicated to implement HTTPS monitoring because the documentation is unclear."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
"We sometimes face issues with configuration and things like that, but we manage to solve them."
"I rate customer support six out of ten. It needs improvement as it can significantly impact customer access."
"One Identity Safeguard can be improved by fixing the documentation, which is very convoluted as of now, and addressing versioning, as some major bugs and issues are not documented well enough in the documentation, along with some patches and fixes."
"I think One Identity Safeguard can be improved as it can be slow sometimes."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."
"It was definitely cheaper than the other two products that we evaluated."
"As compared to other products, it is reasonable, but the training sessions are too expensive."
"The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible."
"The pricing depends on our perspective, our budget, and, of course, the competitors we are taking into account."
"It is more expensive than Secret Server but way less expensive than CyberArk. As a customer, I would like the pricing to be lower, but it has a good price point."
"The license is very expensive for us, partly due to inflation and partly because of the exchange rate between the Dollar and the Iranian Rial. We purchased a perpetual license that we've been using up until now, but I believe that we are not going to update it in the future. Instead, we plan to find another third-party to support us with the license, in the sense that we would have access to their license as a shared agreement."
"The license is around $3,000 per month."
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Top Industries

By visitors reading reviews
No data available
University
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise25
Large Enterprise31
 

Questions from the Community

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What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is priced at a premium level, typical for enterprise-grade privilege access management solutions. The licensing is generally based on the number of privileged accounts, users...
What needs improvement with One Identity Safeguard?
While One Identity Safeguard is a strong privilege access management solution, there are some areas where improvements can be made. The initial deployment and configuration can be complex, especial...
What is your primary use case for One Identity Safeguard?
In my daily operations, I rely on One Identity Safeguard for administrator requests for access through One Identity Safeguard, which are approved via workflows. Once approved, sessions are launched...
 

Overview

 

Sample Customers

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Cavium
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
893,311 professionals have used our research since 2012.