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Horizon Cloud Service vs Parallels Desktop comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
Parallels Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon Cloud Service is 1.5%, down from 2.3% compared to the previous year. The mindshare of Parallels Desktop is 12.3%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SivaKuppala - PeerSpot reviewer
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.
Grant-Donald - PeerSpot reviewer
It integrates seamlessly with macOS, but it's not compatible with VMware
Parallels Desktop does the same thing as VMware but for Apple users Parallels Desktop integrates seamlessly with macOS. It works better than VMware on Apple operating systems.  The biggest challenge is compatibility between VMware and Parallels because the two systems are incompatible. It can be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"The tool remains pretty stable."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"The product allows a VPN connection, adding extra value to its features."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"I like how, with Parallels, you can either boot into Mac or Windows to get better control over the resources of the laptops since you're sharing the resources in dual mode."
"Parallels Desktop integrates seamlessly with macOS. It works better than VMware on Apple operating systems."
 

Cons

"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"The application remoting features have some room for improvement."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"The product has a lot of bugs."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"The biggest challenge is compatibility between VMware and Parallels because the two systems are incompatible. It can be challenging if you are switching between Windows and Mac. I recommend sticking with one product because there isn't good compatibility between the different products."
"There may have been some issues with device drivers on my Mac. Similarly, there are some issues with transferring data from Parallels to the Mac."
 

Pricing and Cost Advice

"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"There is a license required for the use of this solution and there are different tier levels available."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
8%
Manufacturing Company
8%
Media Company
8%
University
8%
Computer Software Company
14%
Comms Service Provider
13%
University
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
What do you like most about Parallels Desktop?
I like how, with Parallels, you can either boot into Mac or Windows to get better control over the resources of the laptops since you're sharing the resources in dual mode.
What is your experience regarding pricing and costs for Parallels Desktop?
If you want the standard version, it is more expensive but more advanced. You get what you pay for. These products cost money, and the company has to make a profit.
What needs improvement with Parallels Desktop?
There may have been some issues with device drivers on my Mac. Similarly, there are some issues with transferring data from Parallels to the Mac.
 

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS
No data available
 

Overview

 

Sample Customers

Marriott, Sprint
Lytro, University of Washington, Slalom, Veeva Systems, Oklahoma Christian University
Find out what your peers are saying about Horizon Cloud Service vs. Parallels Desktop and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.