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Horizon 8 vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
User Virtualization (1st)
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
 

Mindshare comparison

As of August 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 7.5%, down from 13.3% compared to the previous year. The mindshare of Horizon Cloud Service is 1.5%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Muhammad JunaidJawed - PeerSpot reviewer
Helps ensure data leaks do not occur from the base machine to VDI while multi-instance capabilities remain limited
I have been using Horizon for two years. It provides my DevOps team access to PAM and server through the provider The solution has helped ensure data leaks do not occur from the base machine to VDI, and it saves data through API copyright. The solution has data leak prevention features that…
SivaKuppala - PeerSpot reviewer
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The thin image offers efficiency and stability for the system, which is not always available in other alternatives."
"The app virtualizing is a great feature."
"Users can log in from anywhere and from a variety of devices."
"It offers great flexibility, allowing us to access it as a complete virtual machine or even just as individual applications."
"The most valuable feature of VMware Horizon 7 is its ease of use."
"Horizon 7's most valuable feature is the unified endpoint management."
"The solution simplifies our work."
"The most valuable feature is that VMware Horizon is easy to setup."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"The product allows a VPN connection, adding extra value to its features."
 

Cons

"The issue now with VMware is that we don't know the future of the solution. Because if you follow the news, it was acquired by another company, and they are changing the old product line."
"The support team's technicalities and the pricing of the solution need improvement."
"We would like to see better performance with the product."
"The integration could be improved."
"Lacks sufficiently robust audio redirections."
"What I would like to see improved is not so much about the product. It's more about how to get information about products. It's always too much sales pitching and fancy works and stuff."
"Reporting could be improved, we currently have to export manually."
"The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"The product has a lot of bugs."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"The application remoting features have some room for improvement."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
 

Pricing and Cost Advice

"I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
"VMware Horizon is priced high."
"Licensing and hardware outsourcing is expensive, but can be cost-effective in the three to five-year range."
"The pricing can be relatively competitive, but sometimes you have to go back to VMware and ask for additional discounts. You can make it competitive If you're prepared to put in the work. The list prices and standard discounts may not be competitive, but if you push hard enough, you can get the price to where you need it to be."
"VMware Horizon only has one license, which is a license to run desktops."
"It is an expensive product. We purchase its yearly license."
"The solution is more expensive in comparison to Citrix but when comparing the technicalities VMware Horizon, is worth the money."
"We pay for the solution annually at a cost of approximately 10,000 HKD."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"There is a license required for the use of this solution and there are different tier levels available."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Financial Services Firm
8%
Financial Services Firm
8%
Manufacturing Company
8%
Media Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Horizon 7?
VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires mini...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

LCMC Health
Marriott, Sprint
Find out what your peers are saying about Horizon 8 vs. Horizon Cloud Service and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.