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Horizon 8 vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
117
Ranking in other categories
User Virtualization (1st)
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (3rd)
 

Mindshare comparison

As of August 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 6.8%, down from 7.5% compared to the previous year. The mindshare of Horizon Cloud Service is 4.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Horizon Cloud Service4.6%
Other88.6%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SF
Architect at Softcat plc
Architects have improved desktop environments and now optimize operations for diverse clients
From my perspective, there is significant room for improvement in Horizon 8. Many customers are actively seeking alternatives to VMware due to recent licensing changes after Broadcom's acquisition, necessitating upgrades or bundles that they often do not require. Given that Omniser builds on VMware technologies, this creates a negative perception, pushing customers to consider different brands or solutions.
SivaKuppala - PeerSpot reviewer
Enterprise Architect at Wipro Limited
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
"Centralized management of desktops is one of the main reasons customers choose this solution."
"It is a very stable solution...It is a very scalable solution."
"The console is straightforward and easy to understand for the end user. It can be deployed on any device, including iPads and Mac OS. Users can access their daily applications and resources provided by the VMware Horizon environment from any device."
"At this stage, a couple of iterations later, workers now only come to the office a couple of days a week, the company has been able to eliminate two offices entirely, and in addition, we have a much wider base of operations because employees can live practically anywhere in our "territory"."
"The solution has good performance and functionality. However, if the network connection was poor we noticed a decrease in performance."
"I appreciate the ability to have a more centralized environment."
"As a result of using VMware, we have to buy less hardware and do not need to replace thin clients."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"The product allows a VPN connection, adding extra value to its features."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The tool remains pretty stable."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
"From the scalability perspective, that's one of the great things, because even with the basic setup, which has essentially very few components, you can run 10,000 desktops straight off the bat."
 

Cons

"The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
"Deployment and configuration could be simplified."
"The issue now with VMware is that we don't know the future of the solution. Because if you follow the news, it was acquired by another company, and they are changing the old product line."
"In the next release, the performance, the speed, and the price need to be improved."
"VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it."
"The solution must be faster and smoother."
"Reporting could be improved, we currently have to export manually."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"It is too expensive as compared to other solutions because of which we don't use it that much."
"Our technical support of VMware is good, but the main problem is it takes a lot of time."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"The application remoting features have some room for improvement."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"There should be more emphasis on the Workspace One access part of the solution."
 

Pricing and Cost Advice

"The price of the solution is affordable. However, there are extra fees for support."
"The solution can be costly for customers who do not run mission-critical applications or who have less than 50 users."
"The pricing could be improved."
"The license could be cheaper."
"The license is very costly, as well as the renewal cost."
"We are happy with the price."
"Customers pay a licensing fee."
"I rate the product cost a six on a scale of one to ten, where one is high price, and ten is low price."
"There is a license required for the use of this solution and there are different tier levels available."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
7%
Financial Services Firm
14%
Performing Arts
10%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise45
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware User Environment Manager?
Regarding the pricing aspect of Horizon 8, I find it currently quite acceptable. After VMware was bought by Broadcom, the pricing was ridiculous, but now that Onmises has VMware Horizon 8, the pric...
What is your primary use case for VMware User Environment Manager?
I have experience with products from Horizon 8, and I am currently working with Omniser version. I have been working with Horizon 8 from Omniser for nearly two years now. I am currently working in ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
What is your primary use case for VMware Horizon Cloud?
Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

LCMC Health
Marriott, Sprint
Find out what your peers are saying about Horizon 8 vs. Horizon Cloud Service and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.