No more typing reviews! Try our Samantha, our new voice AI agent.

Horizon Cloud Service vs VMware Workstation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (3rd)
VMware Workstation
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon Cloud Service is 4.6%, up from 1.5% compared to the previous year. The mindshare of VMware Workstation is 9.5%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
VMware Workstation9.5%
Horizon Cloud Service4.6%
Other85.9%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SivaKuppala - PeerSpot reviewer
Enterprise Architect at Wipro Limited
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.
GC
Director of IT at a comms service provider with 1,001-5,000 employees
Creating and destroying test machines has simplified our operations and reduced manual recovery time
The Snapshot feature has helped with workflows by allowing us to more easily reconstruct something if we lose it or need it. We've been making Snapshots on a consistent basis, mainly of servers. The VX Rail has worked effectively because we can create machines as we need them. It's helpful for resetting and has helped with our operations because I had set up failover servers on Vertex, but we don't have to do that anymore since VMware will just create a new machine immediately if we have a problem. We're doing our domain servers on there, and we've been very happy with that. We appreciate that we can create machines simply to test things out and then destroy them. I use it for a test machine for checking emails, so if the email has a virus in it, we can just destroy the machine and create a new one. We're slowly moving into the VMware environment, although the pricing with Broadcom has been a disaster.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
"The tool remains pretty stable."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"VMware Horizon Cloud is easy to use and the full development cloud is very good."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
"From the scalability perspective, that's one of the great things, because even with the basic setup, which has essentially very few components, you can run 10,000 desktops straight off the bat."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The most valuable features of VMware Workstation are the DirectX support, you can run Microsoft Hyper-V in virtual environments which is good for me to test different installations. Additionally, you can set up different VLANs, and overall it is a complete solution."
"The most valuable feature of VMware Player is the ability to snapshot with or without memory."
"The most valuable feature of the solution stems from the fact that it is an easy-to-use product."
"VMware Workstation allows multiple operating systems in the same physical machine."
"The Snapshot feature has helped with workflows by allowing us to more easily reconstruct something if we lose it or need it."
"I haven't faced any inconveniences working with this solution. It is very easy to use."
"I appreciate the ease of backup and snapshot creation. The ability to revert to previous versions without losing data is very useful for our team."
"It paid for itself multiple times, especially when we had to pull in older Windows 2003 servers for disk manipulation."
 

Cons

"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"There should be more emphasis on the Workspace One access part of the solution."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"Our technical support of VMware is good, but the main problem is it takes a lot of time."
"I need to buy a newer version of the tool to support Windows Server."
"Its networking features need improvement."
"Customer Service: I think support is an issue for VMware - they only offer support for this product once you purchase more than 10 licenses. This is a show-stopper for smaller organizations like us."
"There are only a few issues with compatibility between various virtualization tools. Moving virtual machines, for example, between VMware and Parallel is a challenge."
"The product’s virtual machine data backup feature needs upgrading."
"The GUI interface could be improved."
"I think that performance could be improved by making it more effective and less resource consuming."
"My experience with Workstation is limited, so I don't know all the functionalities of this tool. Maybe Workstation could add some more compatibility with other vendors."
 

Pricing and Cost Advice

"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"There is a license required for the use of this solution and there are different tier levels available."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"Licensing fees are paid on an annual basis."
"VMware is expensive. Licensing can be tricky. For example, I recently had a client running VMware vSphere Essentials and wanted to migrate to a more scalable solution. However, they had no choice but to purchase a completely new license and deploy a completely new instance of VMware."
"The product has a moderate price."
"The solution’s pricing is moderate."
"The price of the solution per workstation is approximately 200 Francs annually. We pay a total of 800 francs. Everything is included in the price such as the support."
"It is an expensive solution."
"The solution is moderately priced. I rate the pricing a six out of ten."
"The pricing is reasonable."
report
Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Performing Arts
10%
Manufacturing Company
10%
Construction Company
9%
Comms Service Provider
12%
University
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise14
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
What is your primary use case for VMware Horizon Cloud?
Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally...
Which VMware solution would you go with - Workstation or vSphere?
VM Workstation’s setup is so easy, you can use it almost instantly, it works well with Windows and Linux. We like VM Workstation primarily to test environments to determine how well a solution will...
What needs improvement with VMware Player?
Here's what happened with us regarding the prices for VMware Workstation: we purchased everything through Dell, and as is common, we got busy and didn't get everything activated. By the time we tri...
What is your primary use case for VMware Player?
I have a bunch of VMware servers set up, including our domain servers, our data servers, and some test machines on VMware. We're not really using VMware Workstation as workstations. We've got a cou...
 

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS
No data available
 

Overview

 

Sample Customers

Marriott, Sprint
Akademiska Hus
Find out what your peers are saying about Horizon Cloud Service vs. VMware Workstation and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.