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Huntress Managed EDR vs Malwarebytes Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Malwarebytes Teams
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes Teams aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
Malwarebytes Teams, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.1% mindshare, up 1.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Malwarebytes Teams2.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other83.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

David Cloutier - PeerSpot reviewer
Director Of Technology For Learning at Calgary Academy
Centralized protection has simplified K-12 security management and reduced after-hours workload
One of the things I appreciate most about Huntress Managed EDR is the single pane of glass within the Huntress platform, which is excellent for managing both Macs and PCs. When we use Huntress Managed EDR, I get visibility of all of our assets and their protection, regardless of the platform, which makes it easier for me to manage security from one spot. Huntress Managed EDR has helped reduce the need for expensive security tools, as this platform replaced another solution that was more costly. With 24/7 monitoring, we don't need to staff after-hours support, which has significantly reduced costs for our medium-sized organization with about 180 staff. We do use the auto-remediation feature within Huntress Managed EDR to automatically remediate medium and high severity threats. It has not encountered something requiring active remediation yet, but it did quarantine a file and worked well during our test scenario. The fact that Huntress Managed EDR solution is fully managed by Huntress 24/7 significantly eases my workload when it comes to triaging and managing alerts, as it helps me sleep better at night knowing I don't need to monitor alerts around the clock. I can confidently wait to receive updates without worry about our environment's safety.
Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Provides protection against malware but needs improved billing transparency
I can only speak to it on a personal level. If someone is considering it, they should test it on their own systems. I can't personally recommend it because each person has their own needs. While it may work for me as a malware antivirus solution, I can't recommend it to someone else who may have a different system or use case. I rate the overall solution 7.5 out of 10. Malwarebytes protects me against malware. If they fix the pricing model so it's not automatically charging me, the rating could improve. Until then, I can't give it an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"Huntress Managed EDR fits our needs in the SMB market perfectly, especially targeting the cultural sector within the Netherlands, as it provides a cost-effective SOC SIEM solution with a clear product line and transparent pricing that allows us to maintain decent margins while keeping costs low for our end customers."
"Huntress Managed EDR is a spectacular solution for the SMB space."
"Huntress has improved our security dramatically."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"Huntress Managed EDR is a perfect solution for the SMB market and is recommended to all small businesses that have no cybersecurity posture, as it is easy to implement and provides peace of mind with a real-life SOC."
"Huntress Managed EDR has helped significantly in reducing the need for expensive security tools or security analysts, and since it is an EDR and fully managed, we don't need other EDR tools or specialists."
"Huntress Managed EDR requires very little from my end, as I get updates and dashboard alerts for changes and issues."
"I never have to look at it or do anything with it, and then my system just stays clean."
"It is a stable solution."
"The most valuable feature is that it stops malware, which is important."
"The solution has a good management interface."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The technical support services are good."
"I like the solution's ability to detect potentially unwanted programs. For some reason, it seems superior to other solutions, or at least in comparison to McAfee."
"It gets the job done, and they are consistently updating it monthly."
 

Cons

"We are still getting many false positives."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"While Huntress Managed EDR is a growing company adding innovations, one area that could improve is the time it took for Microsoft Defender for Endpoint integration, and the need to enhance detections on the Microsoft ecosystem is also evident, although I am confident they will succeed."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Improvements for Huntress Managed EDR really come down to the user interface online, which is less polished than I would like."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"Malwarebytes should improve its mobile compatibility."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"We have noticed that when the solution is doing the scanning, all the scanning activities make the device heavier. It slows down your machine."
"Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"Malwarebytes is not there in the reports from Gartner or IDC...If we look at the market trends and the industry, most customers look at Gartner's reports to identify whether a product is a leader, challenger, or a big product, depending on which they choose."
 

Pricing and Cost Advice

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"It works well for an MSP."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress Managed EDR offers a fair pricing model."
"The Huntress pricing is an excellent value for what the product provides."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the product's pricing a seven."
"The platform pricing is competitive with other antivirus products."
"The price of Malwarebytes is in the middle range compared to other vendors."
"I believe the retail price is between $40 and $50 per copy."
"The cost may be something in the ballpark of $20-25 a year per computer."
"I rate the tool's pricing a five out of ten."
"I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Comms Service Provider
10%
University
9%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise6
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
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