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Huntress Managed EDR vs Malwarebytes Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
55
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Malwarebytes Teams
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes Teams aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 7.5%, down 10.3% compared to last year.
Malwarebytes Teams, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.2% mindshare, up 1.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR7.5%
CrowdStrike Falcon Complete MDR7.3%
Arctic Wolf Managed Detection and Response5.7%
Other79.5%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Malwarebytes Teams2.2%
Microsoft Defender for Endpoint8.1%
CrowdStrike Falcon7.0%
Other82.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Owner at Antra Tech
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Provides protection against malware but needs improved billing transparency
I can only speak to it on a personal level. If someone is considering it, they should test it on their own systems. I can't personally recommend it because each person has their own needs. While it may work for me as a malware antivirus solution, I can't recommend it to someone else who may have a different system or use case. I rate the overall solution 7.5 out of 10. Malwarebytes protects me against malware. If they fix the pricing model so it's not automatically charging me, the rating could improve. Until then, I can't give it an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The benefits of Huntress Managed EDR were seen almost immediately after deploying it."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Huntress Managed EDR has helped significantly reduce our workload so that our engineers can focus on other tasks at hand."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"After deployment, it takes some time to scan and process everything. Huntress has effectively flagged issues such as password files on desktops, which it identifies as low-level alerts. It also handles more significant threats effectively."
"Huntress Managed EDR positively impacts our organization as it gives us a clear advantage in selling ourselves as a 24/7 SOC versus having to manually keep on-call staff."
"Huntress Managed EDR has helped significantly in reducing the need for expensive security tools or security analysts, and since it is an EDR and fully managed, we don't need other EDR tools or specialists."
"After deploying Huntress Managed EDR, it took no time to start improving my organization's security."
"The platform is straightforward to install."
"The most valuable feature is that it stops malware, which is important."
"The behavior-based detection is very nice, and it combats zero-day threats by looking for anomalous behaviors."
"The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"It allows us to have better knowledge of the way people use the tool and how we can improve their workflows."
"Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
 

Cons

"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"The product could be improved in terms of customization options available for reports."
"The integration with Autotask could be improved."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Other products are a little more flashy and might have a little more marketing prowess because they have such a huge amount of information and they have security maps and threat portals and all sorts of features that we don't necessarily find to help security, but they do help those products when you're showing them to clients."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"The product is a little bit more expensive than the other brands."
"We experience a lot of false positives."
"Malwarebytes can improve its network database. Malwarebytes can scan the files and registry. It can scan the system with a light agent. It will not impact the performance of your PC. You can do the full scan and database scan using the EDR, and the RAM and CPU consumption will not increase."
"We had a little performance problem with the solution, but that's been resolved. Since then, it's been running well."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"This solution reports far too many false positives!"
"My clients have frequently encountered some tech support scams where when you go to a particular website, it throws up a fake warning to you and states that you need to call this number."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
 

Pricing and Cost Advice

"Huntress Managed EDR offers a fair pricing model."
"The solution's pricing is fair."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"It works well for an MSP."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"It is expensive."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"I rate the tool's pricing a five out of ten."
"Malwarebytes is a cost-effective product."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"We expect to pay $1,000 USD a month, depending on the number of users."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"The platform pricing is competitive with other antivirus products."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Comms Service Provider
5%
Comms Service Provider
10%
University
9%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise6
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
Find out what your peers are saying about Huntress Managed EDR vs. Malwarebytes Teams and other solutions. Updated: October 2024.
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