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Huntress Managed EDR vs Malwarebytes Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Malwarebytes Teams
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes Teams aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
Malwarebytes Teams, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.1% mindshare, up 1.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Malwarebytes Teams2.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other83.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

David Cloutier - PeerSpot reviewer
Director Of Technology For Learning at Calgary Academy
Centralized protection has simplified K-12 security management and reduced after-hours workload
One of the things I appreciate most about Huntress Managed EDR is the single pane of glass within the Huntress platform, which is excellent for managing both Macs and PCs. When we use Huntress Managed EDR, I get visibility of all of our assets and their protection, regardless of the platform, which makes it easier for me to manage security from one spot. Huntress Managed EDR has helped reduce the need for expensive security tools, as this platform replaced another solution that was more costly. With 24/7 monitoring, we don't need to staff after-hours support, which has significantly reduced costs for our medium-sized organization with about 180 staff. We do use the auto-remediation feature within Huntress Managed EDR to automatically remediate medium and high severity threats. It has not encountered something requiring active remediation yet, but it did quarantine a file and worked well during our test scenario. The fact that Huntress Managed EDR solution is fully managed by Huntress 24/7 significantly eases my workload when it comes to triaging and managing alerts, as it helps me sleep better at night knowing I don't need to monitor alerts around the clock. I can confidently wait to receive updates without worry about our environment's safety.
Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Provides protection against malware but needs improved billing transparency
I can only speak to it on a personal level. If someone is considering it, they should test it on their own systems. I can't personally recommend it because each person has their own needs. While it may work for me as a malware antivirus solution, I can't recommend it to someone else who may have a different system or use case. I rate the overall solution 7.5 out of 10. Malwarebytes protects me against malware. If they fix the pricing model so it's not automatically charging me, the rating could improve. Until then, I can't give it an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"It is a ten out of ten in terms of ease of use."
"Huntress Managed EDR has positively impacted my organization, with improvements in security and the backing of a 24/7 SOC for a small team at Evolve IT being the reason why we went with the partnership with Huntress initially."
"The benefits of Huntress Managed EDR were seen almost immediately after deploying it."
"After deploying Huntress Managed EDR, it took no time to start improving my organization's security."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"The most valuable features of Malwarebytes are the agents, user experience, efficiency of the findings, and MDR features."
"The central management of devices from different sites is a very good feature; this has made them much easier to manage."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
"Being able to carry out a full scan on your system."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"It gets the job done, and they are consistently updating it monthly."
"We don't have to spend any time remediating bad things happening: Not viruses nor ransomware."
"The dashboard actually is good and it is simple."
 

Cons

"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"The integration with Autotask could be improved."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
"They should make it faster, less taxing on the processor."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"We experience a lot of false positives."
"The reporting is not as flexible as you would find with other antivirus software."
"Malwarebytes should improve its mobile compatibility."
"The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."
 

Pricing and Cost Advice

"The Huntress pricing is an excellent value for what the product provides."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It works well for an MSP."
"I believe the retail price is between $40 and $50 per copy."
"It is expensive."
"Yearly, it is around $50 per client."
"The cost may be something in the ballpark of $20-25 a year per computer."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the product's pricing a seven."
"I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
"I rate the tool's pricing a five out of ten."
"The price of Malwarebytes is in the middle range compared to other vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Comms Service Provider
10%
University
9%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise6
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
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