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Huntress Managed EDR vs Malwarebytes Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
Malwarebytes Teams
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (17th)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes Teams aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.3%, up 8.6% compared to last year.
Malwarebytes Teams, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.0% mindshare, up 1.6% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"The EDR is the most valuable feature."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"The most valuable features of Malwarebytes are the agents, user experience, efficiency of the findings, and MDR features."
"The solution is very good at scanning."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience."
"The most valuable feature is that it stops malware, which is important."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
"The most valuable features of the solution are malware scanning and malware removal."
 

Cons

"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The ITDR product is coming along great, however, we are still getting many false positives."
"The solution's UI is an area with certain shortcomings that need improvement."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."
"The reporting is not as flexible as you would find with other antivirus software."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"It's not good in search hunting."
"The stability and performance of the solution are areas with shortcomings that need improvement."
"The product's stability needs improvement."
"There are no built-in backups or integrated backup options, which could be an opportunity."
"Malwarebytes should improve its mobile compatibility."
 

Pricing and Cost Advice

"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"I believe Huntress offers competitive pricing overall."
"Huntress is priced fairly for the services and value it provides."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress Managed EDR offers a fair pricing model."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
"Yearly, it is around $50 per client."
"It is expensive."
"I rate the tool's pricing a five out of ten."
"We expect to pay $1,000 USD a month, depending on the number of users."
"The cost may be something in the ballpark of $20-25 a year per computer."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
13%
University
10%
Comms Service Provider
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
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