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IBM FileNet vs Microsoft OneDrive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Enterprise Content Management (4th)
Microsoft OneDrive
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Content Collaboration Platforms (3rd)
 

Mindshare comparison

IBM FileNet and Microsoft OneDrive aren’t in the same category and serve different purposes. IBM FileNet is designed for Enterprise Content Management and holds a mindshare of 10.5%, up 9.7% compared to last year.
Microsoft OneDrive, on the other hand, focuses on Content Collaboration Platforms, holds 10.2% mindshare, down 13.4% since last year.
Enterprise Content Management
Content Collaboration Platforms
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
Victor Bayouwa - PeerSpot reviewer
I love the backup capabilities and the offline sync
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.  The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"The features that I have found most valuable include the Data Capture and Case Manager features."
"It has increased our productivity."
"IBM provides good support since it's a big company."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"The main features we find impactful are the workflow and document management along with FileNet file stores."
"Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues."
"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."
"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."
"Scalability is good just because it is a cloud-based product."
"It helps you keep organized."
"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."
"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."
"It is well integrated with other Microsoft products."
"One of the good features is that the users are not even aware that they're using it."
 

Cons

"The initial setup was pretty complex. There are too many options, and it can get a bit confusing."
"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."
"Simplifying both training and maintenance would be an improvement."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"Technical support is not very impressive and is typical of large company software support."
"An online video player would be great, since sometimes you have to download the video to play it."
"The scalability has room for improvement."
"No one gets an alert when files are deleted."
"The technical support is really very bad."
"The file structure insight could be made more flexible like for creating more flexible folders."
"Recent functionality changes have actually made the product more confusing to use."
"The user interface could be a little more intuitive."
 

Pricing and Cost Advice

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"Licensing costs depend on the size of the storage."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"The cost is about $40,000, plus yearly maintenance."
"FileNet is not cheap, but you absolutely get what you pay for. ​"
"We pay a lot for the Enterprise version, but it is a premium service."
"This is a pricy solution, given that we are only using it at 50% capacity."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"The licensing is expensive and on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Government
10%
Insurance Company
9%
Educational Organization
54%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
The product has become more expensive and requires significant investment for enterprise solutions.
What needs improvement with IBM FileNet?
FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.
What do you like most about Microsoft OneDrive?
The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.
What needs improvement with Microsoft OneDrive?
It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.
What is your primary use case for Microsoft OneDrive?
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: March 2025.
845,485 professionals have used our research since 2012.