

Splunk AppDynamics and IBM Instana Observatory are key players in the observability and monitoring sector. Splunk AppDynamics leads in pricing and support, while IBM Instana stands out for its advanced features, justifying its cost.
Features: Splunk AppDynamics is noted for comprehensive monitoring, real-time business performance analytics, and robust diagnostics tools. IBM Instana Observatory provides automatic discovery of applications, continuous monitoring, and AI-driven insights. Instana's real-time graphing and AI capabilities set it apart.
Ease of Deployment and Customer Service: IBM Instana's automated deployment is fast and simplified, with responsive customer service. Splunk AppDynamics has a more complex setup but offers extensive support resources and personalized assistance. Instana shines in deployment speed, while Splunk AppDynamics excels in support services.
Pricing and ROI: Splunk AppDynamics offers lower initial costs and flexible pricing models, providing strong ROI for cost-conscious buyers. IBM Instana, although more expensive, balances this with advanced capabilities that enhance operational efficiencies.
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
They are very slow to respond and integrate new features.
IBM support for Instana is responsive and helpful.
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Splunk AppDynamics is superior to any alternative, including Dynatrace.
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
It is not open-source, and I have to be a partner to get more access to the products.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
It is not that costly, especially since we only use two instances.
I think the pricing is good and I do not think it is high.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Customers have to pay a premium price, however, they receive considerable value from the product.
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
| Product | Market Share (%) |
|---|---|
| Splunk AppDynamics | 3.7% |
| IBM Instana Observability | 0.8% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 36 |
| Large Enterprise | 195 |
IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.
IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.
What are the key features of IBM Instana Observability?IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.
Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.
Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.
What features make Splunk AppDynamics stand out?Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.
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