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Grafana vs IBM Instana Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
IBM Instana Observability
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.2%, up from 6.1% compared to the previous year. The mindshare of IBM Instana Observability is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
Tomas Kim - PeerSpot reviewer
Not expensive and offers good performance
The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"Collaboration: Shares data and dashboards across teams."
"It has good stability."
"The dashboards are the most valuable features."
"The features I appreciate most are the dashboards and the integrations with multiple data sources."
"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."
"The most valuable feature of the solution is performance."
"The solution has a one-second resolution, giving you the status of your application within one second."
 

Cons

"The solution should include online support."
"I would like the ability to download my results into any format in order to share the information with my clients."
"Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution."
"The features are complicated and not intuitive."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"The service dashboard is very hard and needs improvement."
"They should improve the functioning of its editing tool."
"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."
"The solution should include log management and improve reporting and integration with Cognos."
"The product's initial setup phase is not very easy."
 

Pricing and Cost Advice

"I use the open source model so it is free."
"​Grafana is free and open source.​"
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"You need to purchase the solution's license for its commercial use."
"Since Grafana is an open-source solution, it is free of cost."
"My company uses the open-source version of Grafana, so it's free."
"I am using an open-source version"
"It's free of cost; it operates as an open-source tool."
"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."
"The tool's cost is normal as per the market. The tool is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
What is your experience regarding pricing and costs for IBM Instana Observability?
The tool's cost is normal as per the market. The tool is not expensive.
What needs improvement with IBM Instana Observability?
The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...
What is your primary use case for IBM Instana Observability?
Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
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Find out what your peers are saying about Grafana vs. IBM Instana Observability and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.