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IBM Sterling B2B Integration Services vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
5th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Managed File Transfer (MFT) (14th), API Management (23rd), Integration Platform as a Service (iPaaS) (11th)
 

Mindshare comparison

As of April 2025, in the Business-to-Business Middleware category, the mindshare of IBM Sterling B2B Integration Services is 15.8%, up from 11.6% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 10.1%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Comes with real-time integration suite and best security
We use the product in an integrated environment where the client needs a variety of different file transfer protocols as well as an integrated file translation service IBM Sterling B2B Integration Services offers the best security.  The product's most valuable feature is the real-time…
VARUNKUMAR - PeerSpot reviewer
Great end-to-end integration, data mapping, and communication protocols
At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have best-in-class, quality support."
"The product's most valuable feature is the real-time integration suite."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"The solution is extremely scalable."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"When orders come in they go into our ERP system directly, so there is integration there."
"We rarely get hanged processes."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
 

Cons

"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"The initial setup is not the straightforward. It took couple of months for us to set up."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
 

Pricing and Cost Advice

"They have a good pricing system, in relation to powerful features."
"The tool is expensive because of its rich features."
"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"The way they have their licensing structure set up, they have a lot of different modules. For us, we did not really know if we were licensed for certain things or not. We had to reach out to them multiple times to tell them that we were looking for this or that capability. We had to buy licenses for different things at different points in time, not knowing that we could have it bundled initially."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"Pricing has always seemed fair."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
10%
Retailer
8%
Manufacturing Company
17%
Computer Software Company
13%
Financial Services Firm
10%
Logistics Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Sterling B2B Integration Services?
The product's most valuable feature is the real-time integration suite.
What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services needs to improve API management. It needs to incorporate a better and more stable use of AS3 software.
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
I've heard that the solution is cheaper when compared to other products in the market.
What needs improvement with SEEBURGER Business Integration Suite?
The solution's documentation is not up to the mark and needs to be improved.
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite and other solutions. Updated: April 2025.
845,589 professionals have used our research since 2012.