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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (6th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Secure Web Gateways (SWG) (4th), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 6.2%, up 5.5% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 14.5% mindshare, down 17.0% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
A hybrid solution for DNS security with insights and security reports
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is blocklisting. It's good at what I like to describe as the "silly side cases." We have this annoying security architecture that says we must do this, that, and the other, so we try to make it easier on ourselves."
"Infoblox has helped us improve in the way that we look at data as it comes in and out. We monitor and manage queries from every device that sits inside our company, e.g., every user, every laptop, and every query. When you type something into the web, Infoblox will scan or manage that. If it is going somewhere bad, then it will block them. From a metrics perspective, it gives us data, letting us go back and find those impacted or infected clients to either clean their devices or remove them from the network."
"The most valuable feature is policy redirecting and security reports."
"Overall, I would rate the Infoblox BloxOne Threat Defense as 8.5 out of 10."
"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"BloxOne provides automatic sharing of network context data, which affects our speed of threat response and provide real-time threat intelligence. Our security operations needs this to do their work. It makes us feel safer."
"The product is stable."
"The most important features for us are preventing DDOS DNS attacks."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The most valuable feature is bandwidth control."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"It is easy to set up the solution."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The solution’s customer service is good."
"The solution is stable."
 

Cons

"The initial setup is not a simple "click-click-next" installation. It requires some level of experience ."
"Endpoint solutions need to improved."
"The integration of threat intelligence with other solutions is challenging. If I want to expose threat intelligence, I cannot do it via taxi services. I have to call the API, but the customers are not into creating the APIs. The integration of embedded threat intelligence with other platforms should be better. Infoblox should work on this, and it should be easier for the end user to integrate it. It is very easy to deploy this solution. We should be able to integrate it with other platforms, such as the Next-Generation Firewall, with the same ease."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"The product could be cheaper."
"Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us."
"I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone knowledgeable because most people try and get you to a certain point."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"There are some performance issues when we add on additional controls."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"It also needs better integration with other applications as well. There are some restrictions."
"The interface for administration could be better. They should upgrade the management portal."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"I would like to see more training and video documentation."
 

Pricing and Cost Advice

"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"It's a pricey solution because it's for the advanced kind of customer."
"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"Zscaler is transparent about its pricing model."
"The pricing is fair based on its competitive market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"We have found the solution to be expensive."
"The pricing for Zscaler Internet Access could be made cheaper."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"It is a few pounds per user per month."
"The price of Zscaler Internet Access should improve, it is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt, as this sector does not have a huge budget compared to banking or oil and gas, as the regulations ...
What needs improvement with Infoblox BloxOne Threat Defense?
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Zscaler Internet Access and other solutions. Updated: July 2020.
865,295 professionals have used our research since 2012.