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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Infoblox BloxOne Threat Defense enhances data protection and offers significant ROI by reducing SecOps efforts and preventing threats.
Sentiment score
5.7
Zscaler Internet Access drives cost savings by reducing on-premises needs, enhancing security, and cutting hardware and staffing costs.
Infoblox BloxOne Threat Defense is one of the best industry standards and one of the easiest tools to operate in the DDI and DNS security field.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.5
Infoblox BloxOne Threat Defense support receives mixed reviews, with praise for expertise but concerns about response times and clarity.
Sentiment score
6.5
Zscaler Internet Access customer service is responsive and knowledgeable, with high ratings but occasional scheduling and resource issues.
They responded quickly and effectively when we experienced some over-blockings recently.
Systems Analyst at a logistics company with 10,001+ employees
You can be fortunate if you meet someone knowledgeable.
Analyst at a educational organization with 10,001+ employees
I rate my experience with their technical support above ten.
Security Engineer at Secure Networks Ltd
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
I find customer support to be quite adequate
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Scalability Issues

Sentiment score
5.3
Infoblox BloxOne Threat Defense offers seamless cloud-based scalability, efficiently supporting diverse enterprises, multiple devices, and thousands of users.
Sentiment score
7.2
Zscaler Internet Access offers scalable cloud solutions for easy expansion, with some challenges in cost, bandwidth, and deployment complexity.
Since it is a SaaS solution, Infoblox BloxOne Threat Defense is highly scalable, allowing us to configure users to use DNS firewall policies and protect their DNS queries regardless of their location.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
6.3
Infoblox BloxOne Threat Defense is highly rated for its stability and reliability, with minimal downtime and strong user satisfaction.
Sentiment score
7.4
Zscaler Internet Access is globally stable and secure, with minor regional latency issues, and straightforward deployment praised by users.
The stability of Infoblox BloxOne Threat Defense is near perfect at a rating of ten.
Systems Analyst at a logistics company with 10,001+ employees
Zscaler Internet Access is stable and capable of building resilient architectures.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Infoblox BloxOne needs better UI, improved integration, updated documentation, and competitive pricing for enhanced user experience.
Zscaler Internet Access needs improved integration, reporting, user interface, support, pricing, scalability, and feature enhancements for better overall performance.
DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS.
Systems Analyst at a logistics company with 10,001+ employees
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
Senior Cybersecurity Presales at a university with 11-50 employees
Having too many restrictions in a platform is not a good thing for the developers.
Analyst at a educational organization with 10,001+ employees
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

Infoblox BloxOne Threat Defense pricing varies by license duration and active users, with additional costs for implementation and regional differences.
Zscaler Internet Access pricing is high, with a per-user model, making it cost-effective yet potentially inaccessible for small businesses.
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year.
Systems Analyst at a logistics company with 10,001+ employees
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt.
Senior Cybersecurity Presales at a university with 11-50 employees
I find the pricing of Infoblox BloxOne Threat Defense reasonable.
Security Engineer at Secure Networks Ltd
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Infoblox BloxOne Threat Defense enhances cybersecurity with DNS security, threat intelligence, analytics, and real-time threat and policy management.
Zscaler Internet Access enhances security with URL filtering, SSL inspection, threat protection, and seamless remote management, improving efficiency globally.
The most valuable features include malware detection, phishing, DNS tunneling detection, DGA, and DNS firewall feeds.
Systems Analyst at a logistics company with 10,001+ employees
The threat analytics tools in the Infoblox BloxOne Threat Defense improve security response through integration with another platform, allowing you to gain insights on your own data happening within your own Infoblox BloxOne.
Analyst at a educational organization with 10,001+ employees
The threat intelligence feature, specifically predictive threat intelligence, is one of the core selling features of Infoblox BloxOne Threat Defense.
Security Engineer at Secure Networks Ltd
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Domain Name System (DNS) Security (7th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 4.7%, up 4.7% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 10.3% mindshare, down 14.8% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Infoblox BloxOne Threat Defense4.7%
Cisco Umbrella18.1%
Palo Alto Networks DNS Security8.7%
Other68.5%
Domain Name System (DNS) Security
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.3%
Cisco Umbrella10.2%
Prisma Access by Palo Alto Networks7.8%
Other71.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Sanchit Makkar - PeerSpot reviewer
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Advanced DNS defense has blocked malicious domains and has improved threat investigation
Infoblox BloxOne Threat Defense offers a wide range of security feeds including malware, ransomware, domain generation algorithms, and many more types of feeds, along with security over category blocking of domains. A unique feature in Infoblox BloxOne Threat Defense is the ability to identify look-alike domains, where we can input our own domains and public domains that may confuse users. Security feeds such as malware, ransomware, and domain generation algorithms have helped our organization when an end user received a spam email containing a non-secure URL or a malicious domain, which was successfully blocked by Infoblox BloxOne Threat Defense, protecting our assets.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Healthcare Company
9%
Manufacturing Company
8%
Computer Software Company
6%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
I find the pricing of Infoblox BloxOne Threat Defense reasonable. They have recently changed the pricing model and shifted to a token-based system. I believe that this is a more modern method being...
What needs improvement with Infoblox BloxOne Threat Defense?
I believe that blacklisting in Infoblox BloxOne Threat Defense cannot be simplified. From the perspective of what I can modify, there is nothing and no improvement needs to be required. You need to...
What is your primary use case for Infoblox BloxOne Threat Defense?
I have not integrated Infoblox BloxOne Threat Defense with other security tools, but recently, I believe I have integrated it with a SIEM solution.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Zscaler Internet Access and other solutions. Updated: July 2020.
893,311 professionals have used our research since 2012.