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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Infoblox BloxOne Threat Defense enhances DNS security, automates threat resolution, reduces server dependency, and improves response to malicious events.
Sentiment score
5.8
Zscaler Internet Access delivers cost savings, improved security, and productivity with ROI seen in as little as three months.
Infoblox BloxOne Threat Defense is one of the best industry standards and one of the easiest tools to operate in the DDI and DNS security field.
Dns architect at a tech consulting company with 1,001-5,000 employees
We get good results in the DNS visibility side, DNS analytics side, and DNS attack detection side, along with threat intelligence.
Cyber Security Practice Lead at a tech services company with 1,001-5,000 employees
The time taken to resolve [a malicious hit] is significantly more advantageous when compared to other proxy solutions being used in today's organizations.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Reduced risk from web-based threats.
Soc Analyst at a tech vendor with 10,001+ employees
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.7
Infoblox BloxOne Threat Defense support is competent but affected by occasional delays and recent staffing challenges impacting consistency.
Sentiment score
6.6
Zscaler Internet Access users rate support highly for skill and quick resolution, despite occasional communication issues and staff inexperience.
They responded quickly and effectively when we experienced some over-blockings recently.
Systems Analyst at a logistics company with 10,001+ employees
Customer support for Infoblox BloxOne Threat Defense is also excellent.
Cyber Security Practice Lead at a tech services company with 1,001-5,000 employees
You can be fortunate if you meet someone knowledgeable.
Analyst at a educational organization with 10,001+ employees
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
Soc Analyst at a tech vendor with 10,001+ employees
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Principle Cloud Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
 

Scalability Issues

Sentiment score
6.8
Infoblox BloxOne Threat Defense efficiently scales for diverse organizations with flexible licensing and cloud-based architecture, ensuring user satisfaction.
Sentiment score
7.3
Zscaler Internet Access provides scalable, cloud-native solutions, though some regions may need local appliances due to performance issues.
Since it is a SaaS solution, Infoblox BloxOne Threat Defense is highly scalable, allowing us to configure users to use DNS firewall policies and protect their DNS queries regardless of their location.
Dns architect at a tech consulting company with 1,001-5,000 employees
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.2
Infoblox BloxOne Threat Defense is highly stable and reliable, with minimal outages and efficient alert handling for consistent performance.
Sentiment score
7.4
Zscaler Internet Access is stable with high performance, minimal issues, swift outage resolutions, and effective global failover mechanisms.
The stability of Infoblox BloxOne Threat Defense is near perfect at a rating of ten.
Systems Analyst at a logistics company with 10,001+ employees
Infoblox BloxOne Threat Defense is a very stable tool.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Zscaler Internet Access is stable and capable of building resilient architectures.
Principle Cloud Architect at a tech services company with 11-50 employees
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Soc Analyst at a tech vendor with 10,001+ employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Infoblox BloxOne Threat Defense needs better documentation, integration, UI, pricing, and support to compete with similar platforms.
Zscaler Internet Access needs better access control, integration, scalability, user interface, reporting, support, and pricing improvements.
DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS.
Systems Analyst at a logistics company with 10,001+ employees
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
Senior Cybersecurity Presales at a university with 11-50 employees
Having too many restrictions in a platform is not a good thing for the developers.
Analyst at a educational organization with 10,001+ employees
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Principle Cloud Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

Infoblox BloxOne Threat Defense pricing is high but justified by its capabilities, now using a token-based model.
Zscaler Internet Access is costly but valued for its scalability, global control, and extensive cloud security features.
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year.
Systems Analyst at a logistics company with 10,001+ employees
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt.
Senior Cybersecurity Presales at a university with 11-50 employees
I find the pricing of Infoblox BloxOne Threat Defense reasonable.
Security Engineer at Secure Networks Ltd
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Principle Cloud Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Infoblox BloxOne Threat Defense provides advanced security features, easy integration, and intuitive usability, ideal for robust cybersecurity needs.
Zscaler Internet Access offers secure web gateway, scalability, low latency, policy controls, and advanced threat protection for organizations.
The most valuable features include malware detection, phishing, DNS tunneling detection, DGA, and DNS firewall feeds.
Systems Analyst at a logistics company with 10,001+ employees
The threat analytics tools in the Infoblox BloxOne Threat Defense improve security response through integration with another platform, allowing you to gain insights on your own data happening within your own Infoblox BloxOne.
Analyst at a educational organization with 10,001+ employees
The threat intelligence feature, specifically predictive threat intelligence, is one of the core selling features of Infoblox BloxOne Threat Defense.
Security Engineer at Secure Networks Ltd
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
Soc Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Domain Name System (DNS) Security (6th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 3.9%, down 4.6% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 9.7% mindshare, down 14.3% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Infoblox BloxOne Threat Defense3.9%
Cisco Umbrella16.5%
Palo Alto Networks DNS Security10.2%
Other69.4%
Domain Name System (DNS) Security
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
Cisco Umbrella9.3%
Prisma Access by Palo Alto Networks7.1%
Other73.9%
Secure Web Gateways (SWG)
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Centralized DNS security has simplified subnet policies and now protects users across networks
The scheduled report feature for Infoblox BloxOne Threat Defense needs improvement. The scheduled reports are sent with a standardized template from Infoblox. It would be highly beneficial if we had customization options for the scheduled reports. This is a key feature that many enterprise customers would be seeking, especially when they need to present reports to management. The reports should include pie charts or bar graphs indicating what traffic is coming and going through the system. Those chart types and drill-down details are also essential for the IT team. We need more customized reports that can provide different reports for the management team and for the IT team. The current reports are available but are not as helpful as customers need. We are currently dedicating logs manually and doing this as a service for our customers, but this should be handled by Infoblox BloxOne Threat Defense. Infoblox BloxOne Threat Defense is a bit expensive.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
9%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Regarding pricing, setup cost, and licensing, Infoblox BloxOne Threat Defense is costly compared to other tools such as Cisco Umbrella and Palo Alto DNS security and DNS filter.
What needs improvement with Infoblox BloxOne Threat Defense?
The policy in Infoblox BloxOne Threat Defense is something complex. That needs to be simpler because it's difficult for someone without a high skill level to understand. The interface is fine, but ...
What is your primary use case for Infoblox BloxOne Threat Defense?
My main use case for Infoblox BloxOne Threat Defense is for DNS security. I generally use this for threat defense, which mostly comes under DNS itself. So, it's DNS security and protective DNS plat...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separately by our financial and management team.
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: August 2026.
914,109 professionals have used our research since 2012.