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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (6th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 6.0%, up 5.1% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.2% mindshare, down 17.2% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
A hybrid solution for DNS security with insights and security reports
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The product is stable."
"The automatic blocklists are most valuable. A box can maintain several lists from which we can choose if we need to block more or less. We don't have to manually manage the lists ourselves. They're automatically updated."
"The most valuable feature is blocklisting. It's good at what I like to describe as the "silly side cases." We have this annoying security architecture that says we must do this, that, and the other, so we try to make it easier on ourselves."
"The most valuable feature is policy redirecting and security reports."
"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The security is excellent."
"The protection is most valuable."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The initial setup is very straightforward."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler Internet Access's best feature is the granular policy controls."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
 

Cons

"The product is slightly more expensive compared to other DNS solutions."
"We would like to see more reporting capabilities that are now offered only with the on-premises reporting appliance."
"The product could be cheaper."
"Endpoint solutions need to improved."
"I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone knowledgeable because most people try and get you to a certain point."
"The initial setup is not a simple "click-click-next" installation. It requires some level of experience ."
"Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"We'd like for them to include some sort of antivirus tool."
"Zscaler Internet Access could improve by adding a VPN feature."
"Technical support could be better."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"One thing that they could improve is the ability to import rules from other platforms."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"The solution's pricing is on the higher side. It would be better if it could be lower."
 

Pricing and Cost Advice

"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"It's a pricey solution because it's for the advanced kind of customer."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Zscaler is transparent about its pricing model."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Our monthly fee is around R3000."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The tool is moderately priced."
"It is a few pounds per user per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Educational Organization
18%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us.
What needs improvement with Infoblox BloxOne Threat Defense?
The UI performance could be better in the future, as sometimes there are delays. Additionally, DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS ( /products/cloud...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Zscaler Internet Access and other solutions. Updated: July 2020.
851,604 professionals have used our research since 2012.