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Informatica Intelligent Cloud Services vs MuleSoft Anypoint Platform comparison

Informatica and Salesforce are both solutions in the Integration Platform as a Service (iPaaS) category. Informatica is ranked #11 with an average rating of 8.6, while Salesforce is ranked #2 with an average rating of 8.0. Informatica holds a 0.9% mindshare in PaaS, compared to Salesforce’s 10.0% mindshare. Additionally, 100% of Informatica users are willing to recommend the solution, compared to 92% of Salesforce users who would recommend it.
Informatica Intelligent Clo...
Read 9 Informatica Intelligent Cloud Services reviews
  • 437 Views
  • 59 Comparison Views
100% willing to recommend
MuleSoft Anypoint Platform
Read 58 MuleSoft Anypoint Platform reviews
  • 2,759 Views
  • 1,177 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

MuleSoft Anypoint Platform and Informatica Intelligent Cloud Services compete in the integration platform market. MuleSoft appears to have the upper hand due to its comprehensive platform capabilities and extensive connector offerings.

Features: MuleSoft Anypoint Platform provides a unified platform for API management, offering an iPaaS on CloudHub and an Enterprise Service Bus pattern on-premise. It features over 200 standard connectors and supports hybrid deployment models. Users value its API management capabilities, performance, and ease of use. Informatica Intelligent Cloud Services is noted for its no-code data mapping approach, various connectors, and data governance support with AI and machine learning, enhancing data validation and transformation support for large data volumes.

Room for Improvement: Users believe MuleSoft Anypoint Platform's runtime management needs improvement and cite high pricing and support response delays as concerns. Suggestions include more automation, improved documentation, and simpler initial setup. Informatica Intelligent Cloud Services could benefit from better feature documentation, enhanced support responsiveness, and improved data processing efficiency. Pricing adjustments might increase its appeal to smaller businesses.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform supports public, private, hybrid, and on-premise deployments, offering flexibility. Its community and documentation are significant, though technical support reviews are mixed. Informatica Intelligent Cloud Services focuses on public and hybrid cloud deployments. Users commend Informatica's responsive, client-centric support, noting dedication in problem-solving.

Pricing and ROI: MuleSoft Anypoint Platform is seen as expensive, with enterprise-level pricing possibly deterring smaller companies. License complexity and high costs are common issues, yet it offers significant ROI with API-led, cost-efficient models. Informatica Intelligent Cloud Services, though premium-priced, provides competitive pricing options like user and data volume-based licenses. Its affordability for specific cases and potential ROI are noted.

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To learn more, read our detailed Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform Report (Updated: June 2025).
Buyer's Guide
Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Informatica Intelligent Cloud Services enhanced data integration, improved efficiency, automation, accuracy, scalability, and productivity, leading to better decision-making.
Sentiment score
7.2
MuleSoft Anypoint Platform reduces TCO, simplifies integration, and offers high ROI, though pricing may challenge smaller companies.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
For more quotes and insights, download the Informatica Intelligent Cloud Services report
No quotes available
For more quotes and insights, download the MuleSoft Anypoint Platform report
 

Customer Service

Sentiment score
6.0
Informatica Cloud Services support is praised for technical efficiency but criticized for slow and repetitive ticket resolution.
Sentiment score
6.8
Users praise MuleSoft's responsive support but suggest documentation and response time improvements; satisfaction varies with support levels.
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
My impression of their support is positive, and everything is functioning well.
For more quotes and insights, download the Informatica Intelligent Cloud Services report
The support team is responsive and helpful.
The Salesforce team offers different levels of support.
For more quotes and insights, download the MuleSoft Anypoint Platform report
Divya-Raj - PeerSpot reviewer
JB
PD
SV
 

Scalability Issues

Sentiment score
8.7
Informatica Intelligent Cloud Services offers strong scalability and efficient use, though costs increase with additional users.
Sentiment score
7.6
MuleSoft Anypoint Platform is highly flexible and scalable but faces challenges with file sizes and scaling costs.
The scalability provided by Informatica is commendable.
There are many options available, and the licensing model is quite good, supporting our needs effectively.
For more quotes and insights, download the Informatica Intelligent Cloud Services report
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
For more quotes and insights, download the MuleSoft Anypoint Platform report
Divya-Raj - PeerSpot reviewer
JB
PD
reviewer2591856 - PeerSpot reviewer
 

Stability Issues

Sentiment score
8.2
Informatica Intelligent Cloud Services is reliable and stable, with high user ratings despite minor bugs primarily impacting beginners.
Sentiment score
7.9
MuleSoft Anypoint Platform shows improved stability, minimal issues, and high reliability with optimized resource management in cloud environments.
 

Room For Improvement

Informatica users seek lower pricing, improved real-time connectivity, enhanced documentation, and a more intuitive, user-friendly interface.
MuleSoft Anypoint Platform needs enhancements in processing, support, integration, and user interface for improved efficiency and usability.
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB.
Informatica Intelligent Cloud Services already integrates with AI platforms, we need to use these tools rigorously and check all these aspects, including machine learning and analytics.
For more quotes and insights, download the Informatica Intelligent Cloud Services report
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
MuleSoft is considered expensive, so pricing is a major concern.
For more quotes and insights, download the MuleSoft Anypoint Platform report
JB
Divya-Raj - PeerSpot reviewerreviewer2709987 - PeerSpot reviewer
PD
SV
reviewer2591856 - PeerSpot reviewer
 

Setup Cost

Informatica Intelligent Cloud Services pricing is seen as expensive with annual payments, varying affordability, and potential additional fees.
MuleSoft Anypoint Platform's pricing is complex and high, potentially deterring smaller organizations despite offering enterprise support.
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
For more quotes and insights, download the Informatica Intelligent Cloud Services report
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
For more quotes and insights, download the MuleSoft Anypoint Platform report
JB
Divya-Raj - PeerSpot reviewer
PD
reviewer2591856 - PeerSpot reviewer
SV
 

Valuable Features

Informatica Intelligent Cloud Services delivers scalable, secure data management with robust features for data integration, governance, and AI support.
MuleSoft Anypoint Platform excels with API management, integration features, a user-friendly interface, and robust data management capabilities.
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
Informatica Intelligent Cloud Services allows us to manage the entire data lifecycle in the insurance domain, supporting microservices architecture and leveraging AI and machine learning for data discovery, quality, and integration.
Informatica Intelligent Cloud Services is very scalable.
For more quotes and insights, download the Informatica Intelligent Cloud Services report
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
For more quotes and insights, download the MuleSoft Anypoint Platform report
JB
reviewer2709987 - PeerSpot reviewerDivya-Raj - PeerSpot reviewerreviewer2591856 - PeerSpot reviewer
PD
SV
 

Categories and Ranking

Informatica Intelligent Clo...
Ranking in Integration Platform as a Service (iPaaS)
11th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Integration Platform as a Service (iPaaS)
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Message Queue (MQ) Software (3rd), Business-to-Business Middleware (1st), Workload Automation (4th), Cloud Data Integration (4th)
 

Mindshare comparison

As of July 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Informatica Intelligent Cloud Services is 0.9%, up from 0.4% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 10.0%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Divya-Raj - PeerSpot reviewer
Handles large data volumes effectively and offers competitive pricing
There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitation when we are working with a tool, especially regarding In and Out parameters, and I feel that this aspect should be improved going ahead. We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB. The AI integrated into the Informatica Intelligent Cloud Services solution is called Application Integration, where we still face challenges when dealing with huge volumes, as previously explained.
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Tolulope A. Adeniji - PeerSpot reviewer
Provides application integration and reduces time and effort during upgrades
One of the most valuable aspects was its impact on reducing time and effort during upgrades. Previously, SAP upgrades required significant coordination with multiple teams. Now, thanks to our streamlined integration approach, the SAP team interacts primarily with the integration team. When changes are needed, we simply create a new version. This allows application teams to migrate gradually from the old version to the new one, without extensive involvement from the SAP team. Moreover, our approach has improved reliability by eliminating duplicated efforts. Previously, different teams would often duplicate data sets due to inefficiencies in data naming conventions. We centralized data integration, ensuring that all applications use the same data set.
Read full review
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Top Industries

By visitors reading reviews
Educational Organization
24%
Financial Services Firm
14%
Computer Software Company
13%
Insurance Company
10%
Computer Software Company
14%
Financial Services Firm
12%
Educational Organization
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Informatica Intelligent Cloud Services?
The data integration and synchronization features in IICS improve the data handling processes.
See all answers
What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
See all answers
What needs improvement with Informatica Intelligent Cloud Services?
There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitatio...
See all answers
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
See all answers
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
See all answers
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
See all answers
 

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Compared 5% of the time
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Compared 5% of the time
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Compared 4% of the time
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Product Reports

Buyer's Guide
Informatica Intelligent Cloud Services
June 2025
Informatica Intelligent Cloud Services reportDownload Informatica Intelligent Cloud Services product report
Buyer's Guide
MuleSoft Anypoint Platform
June 2025
MuleSoft Anypoint Platform reportDownload MuleSoft Anypoint Platform product report
 

Also Known As

Informatica IICS, IICS
Data Integrator, Anypoint MQ
 

Overview

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?
  • Marketplace for integration platforms: Provides pre-built connectors and templates.
  • API management: Efficient management and monitoring of APIs.
  • Graphic interface: User-friendly design for ease of use.
  • Monitoring capabilities: Comprehensive monitoring and observability features.
  • Quick implementation: Rapid deployment of integrations and APIs.
  • Pre-built templates: Ready-to-use templates for common integrations.
  • Stability and performance: Reliable and high-performing platform.
  • Data transformation with DataWeave: Powerful tool for data mapping and transformation.
  • Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.
What benefits and ROI can users expect?
  • Increased connectivity: Seamless integration of multiple systems.
  • Operational efficiency: Streamlined processes and data flows.
  • Scalability: Ability to grow with business needs.
  • Cost savings: Reduced development time with pre-built components.
  • Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce
 

Sample Customers

2-1-1 San Diego, Hastings, AARP , Ace Hardware
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Buyer's Guide
Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform
June 2025
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