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Intercept X Endpoint vs Sophos Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Intercept X Endpoint is valued for anti-ransomware features; ROI varies, though generally cost-effective, not always cheaper.
Sentiment score
5.5
Sophos Endpoint delivers ROI in 12-16 months, enhancing productivity and security, with positive financial returns and legal compliance.
 

Customer Service

Sentiment score
6.4
Intercept X Endpoint's support is knowledgeable and helpful, but users desire faster response times, especially in urgent cases.
Sentiment score
8.1
Sophos Endpoint support is mixed, noted for responsiveness and expertise, but needs improvement in communication and issue resolution.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
I rate Sophos support as excellent, giving it a ten out of ten.
Assistant Manager, Information Technology at Swades Foundation
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
Project Incharge at IT Solution
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
7.5
Intercept X Endpoint easily scales with seamless growth and integration, efficiently supporting medium to large enterprises without limitations.
Sentiment score
8.1
Sophos Endpoint provides excellent scalability for diverse organizations, excelling in cloud environments but limited in non-Sophos integration.
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
Intercept X Endpoint's scalability is good.
Project Incharge at IT Solution
If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses.
Project Incharge at IT Solution
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is stable and effective with improved performance, minimizing glitches, requiring proper configuration to avoid false positives.
Sentiment score
8.6
Sophos Endpoint is praised for stability with minor issues, like resource use, achieving reliable performance in diverse environments.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Sophos Endpoint is stable in my experience for the past two years.
Project Incharge at IT Solution
 

Room For Improvement

Intercept X Endpoint faces performance, integration, and interface challenges, needing improvements in support, pricing, detection, and usability features.
Sophos Endpoint requires improvements in migration, usability, integration, resource efficiency, support, and feature enhancements to address user concerns.
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
Manager at Omgea Exim Ltd
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine.
Project Incharge at IT Solution
The enterprise integration is very poor, requiring a lot of manual work.
IT Consultant at Inception
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Director at Infosonik Systems Ltd
 

Setup Cost

Intercept X Endpoint pricing is competitive, but some find it expensive, especially with advanced features like EDR and MTR.
Sophos Endpoint offers competitive pricing with cost-effective three-year licenses, regional discounts, and mixed affordability ratings from users.
It is quite costly when measuring Intercept X Endpoint's protective capabilities against zero-day attacks.
Technology Solutions Head at a tech services company with 51-200 employees
The setup costs and licensing for Sophos Intercept X Endpoint are good.
Project Incharge at IT Solution
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
The cost is reasonable and cheaper than other alternatives.
Director at Infosonik Systems Ltd
It is quite affordable; I think the pricing and licensing are reasonable.
IT Leader at Die Ambulanten - Home Care GmbH
The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features.
Project Incharge at IT Solution
 

Valuable Features

Intercept X Endpoint is highly valued for advanced security features, machine learning, user-friendliness, and effective ransomware protection.
Sophos Endpoint excels in threat detection, AI integration, resource efficiency, and offers user-friendly management with seamless Sophos product integration.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Manager at Omgea Exim Ltd
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Intercept X Endpoint offers multiple features, including the Threat Analysis Center, remote run ransomware protection, and CryptoGuard.
Project Incharge at IT Solution
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Director at Infosonik Systems Ltd
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
Assistant Manager, Information Technology at Swades Foundation
With the reseller management, I can manage multiple clients without having to log in to each client.
IT Consultant at Inception
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (16th), ZTNA (10th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (13th), Ransomware Protection (4th)
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 1.5%, down from 1.9% compared to the previous year. The mindshare of Sophos Endpoint is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.5%
Sophos Endpoint1.2%
Other97.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
5%
Manufacturing Company
11%
Computer Software Company
9%
Educational Organization
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise22
Large Enterprise22
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
It is quite affordable; I think the pricing and licensing are reasonable.
What needs improvement with Sophos EPP Suite?
I do not think there are any areas for improvement; I believe I mentioned many good things about the product. Perhaps the log of the events could be a little more detailed; maybe there are some sma...
 

Also Known As

Sophos Intercept X
EPP Suite
 

Overview

 

Sample Customers

Flexible Systems
EK Services
Find out what your peers are saying about Intercept X Endpoint vs. Sophos Endpoint and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.