Try our new research platform with insights from 80,000+ expert users

JAMS vs Redwood RunMyJobs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
4th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Ranking in Workload Automation
3rd
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Workload Automation category, the mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. The mindshare of Redwood RunMyJobs is 9.0%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
MaheshKumar6 - PeerSpot reviewer
Future-proof and powerful with great support
Improvements include: 1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly. 2) It has limited reporting features. Some basic reporting features are missing. 3) There is no option to extract data in Excel. This feature could help in finding errors in the data. 4) Integration with ServiceNow is not supported. 5) The cloud platform compatibility is not up to the mark. 6) Security standards need to be improved. 7) Handling failure is not great; the workflow stops when a job fails and human intervention is required. 8) Configuration and set-up are difficult for someone with less coding knowledge. 9) They need to provide more documentation to assist new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The product is easy to use."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The dashboard is intuitive."
"The planning capabilities are most valuable."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"There won't be a memory outage issue, as it uses its own server/ECC memory only."
"This tool helps us to monitor the job related to SAP modules."
"Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
"This program works with every browser."
"By automating the job processes it has saved us a lot of time and resources."
"Error handling and the recovery feature ensure that my job processes are not stopped if any error occurs."
"We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
"In Redwood Automation, we can easily fetch the daily reports from the system as per the client's requirement and track the status of every job which is running, aborted, or canceled."
 

Cons

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The price wise, it is not affordable. When we compare with other industry leading softwares and even the same scale, there are certain softwares that can compete with Redwood, but Redwood is very highly paced.So it is more SAP friendly, I would say, at this point. Since it was owned by SAP for very long time, they have made it SAP friendly. But if you look at the tool as a enterprise tool. Like, in general, it is not really that great as a tool. So you can you have better options when you couple it with SAP. But if you would like to control your enterprise level applications, anything after that, like, Azure AWS and things like that Oracle."
"There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application."
"The documentation for this product is limited, which can be improved in the future."
"The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information."
"Redwood Software has a high price tag, especially for small and medium-sized businesses that might not have the funds to engage in a complete automation system."
"Customer support should be enhanced so that we can automatically raise tickets and incidents in customer service."
"Enhancing the user interface would make it more appealing and accessible to a wide range of users."
"The product can improve customer service."
 

Pricing and Cost Advice

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"This is a good product at a fair price."
"The pricing is reasonable."
"It's expensive, to be honest, but it does the job."
"The product is reasonably priced, and we don't have any add-ons."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Healthcare Company
7%
Manufacturing Company
7%
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
What advice do you have for others considering Redwood Software - Workload Automation Edition?
Even though it is highly-priced, it is a go to SAP product. I rate the overall solution an eight out of ten.
What do you like most about Redwood RunMyJobs?
We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job.
What is your experience regarding pricing and costs for Redwood RunMyJobs?
I'd advise others to have a detailed call with support to understand the integration.
 

Also Known As

No data available
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about JAMS vs. Redwood RunMyJobs and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.