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Kaspersky Endpoint Security for Business vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Kaspersky Endpoint Security reduces breaches and costs, enhancing compliance and integration, but users desire advanced features and faster responses.
Sentiment score
7.3
Quest KACE SMA boosts ROI by enhancing productivity, reducing manual work, and simplifying IT management for rapid adaptation.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
 

Customer Service

Sentiment score
6.9
Kaspersky Endpoint Security offers reliable support with varied expertise, fast paid responses, and useful documentation despite regional assistance gaps.
Sentiment score
6.6
Quest KACE provides excellent, responsive customer support with quick solutions, appreciated for multilingual assistance including Spanish, and professional service.
The technical support from Kaspersky was very responsive.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
 

Scalability Issues

Sentiment score
7.3
Kaspersky Endpoint Security is praised for scalability and flexibility, though challenges exist with large-scale patches and cloud environments.
Sentiment score
7.2
Quest KACE SMA efficiently scales across organizational sizes, supporting various networks and expansion needs without sacrificing performance.
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
 

Stability Issues

Sentiment score
7.8
Kaspersky Endpoint Security is praised for stability, despite some performance issues, offering customizable settings and reliable support.
Sentiment score
8.1
Quest KACE SMA is stable and reliable, offering quick recovery, responsive support, and effective updates with minimal downtime.
There have been performance issues during scanning, causing the PC to respond slowly.
 

Room For Improvement

Kaspersky Endpoint Security enhancements include improved device control, but faces issues with performance, integration, and outdated interface concerns.
KACE struggles with scalability, automation, user interface, integration, and support, affecting imaging, patch management, and asset management.
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
 

Setup Cost

Kaspersky Endpoint Security offers competitive, ethical pricing with yearly licensing, appealing to small businesses and government organizations.
Quest KACE SMA offers cost-effective per-device pricing, ideal for large enterprises, though potentially costly for smaller businesses.
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
 

Valuable Features

Kaspersky Endpoint Security boasts antivirus, firewall, centralized management, user-friendly interface, and robust multi-platform threat prevention features.
Quest KACE SMA simplifies IT management with efficient deployment, inventory, automation, and integration, boosting productivity and resource allocation.
It offers scalability as any endpoint added to Active Directory can be easily integrated by Kaspersky Security Center.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
 

Categories and Ranking

Kaspersky Endpoint Security...
Ranking in Endpoint Compliance
3rd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
121
Ranking in other categories
Endpoint Protection Platform (EPP) (8th), Endpoint Detection and Response (EDR) (14th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Remote Monitoring and Management (RMM) (12th), Patch Management (10th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of July 2025, in the Endpoint Compliance category, the mindshare of Kaspersky Endpoint Security for Business is 26.6%, down from 27.8% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 4.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Ahmed El Kayal - PeerSpot reviewer
User-friendly interface simplifies management while performance issues during scanning need addressing
Kaspersky Endpoint Security for Business is easy to implement and has a user-friendly interface. It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures. These capabilities enable effective malware protection. Additionally, it offers scalability as any endpoint added to Active Directory can be easily integrated by Kaspersky Security Center. Its straightforward deployment and ease of management are other valuable features. It does not require an advanced engineer to manage, and resources are readily available online, making it accessible and scalable.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
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Top Industries

By visitors reading reviews
Educational Organization
32%
Computer Software Company
11%
Financial Services Firm
6%
Comms Service Provider
6%
University
11%
Computer Software Company
10%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Kaspersky Endpoint Security?
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years. There is also a need to enhance its behavior analytics and integration capabilities.
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
What is your primary use case for Quest KACE Systems Management?
The main use cases for Quest KACE Systems Management Appliance are touch management, software and hardware inventory, and software delivery.
 

Also Known As

Kaspersky Work Space Security, Kaspersky Endpoint Security
Dell KACE Systems Management
 

Overview

 

Sample Customers

ACMS, Arqiva, Pakistan International Airlines, RAO UES
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Kaspersky Endpoint Security for Business vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.