LogicMonitor vs OmniPeek comparison

LogicMonitor and BlueCat are both solutions in the Application Performance Monitoring (APM) and Observability category. LogicMonitor is ranked #28 with an average rating of 9.0, while BlueCat is ranked #41 with an average rating of 8.0. LogicMonitor holds a 0.7% mindshare in APM, compared to BlueCat’s 0.2% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of BlueCat users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

1,367 Views
545 Comparison Views

100% willing to recommend

OmniPeek

Read 7 OmniPeek reviews

583 Views
159 Comparison Views

100% willing to recommend

LogicMonitor

OmniPeek

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

OmniPeek and LogicMonitor are competing network management solutions, each offering unique benefits for tech buyers. OmniPeek holds the upper hand in network analysis, while LogicMonitor excels in monitoring features.

Features: OmniPeek offers advanced network troubleshooting tools, real-time packet analysis, and detailed traffic visibility, these features make it efficient for diagnosing network issues. LogicMonitor provides broad infrastructure monitoring, robust alerting capabilities, and seamless cloud integration, allowing for extensive performance visibility across platforms.

Room for Improvement: OmniPeek could benefit from improving user interface intuitiveness, expanding documentation resources, and offering a more scalable on-premise solution. LogicMonitor might improve by enhancing customization options, integrating advanced analytics, and expanding support for third-party integrations.

Ease of Deployment and Customer Service: OmniPeek involves a more complex setup due to its on-premise nature but offers dedicated support advantageous for troubleshooting. LogicMonitor uses a cloud-based deployment model that simplifies setup and integration, complemented by responsive customer support enhancing problem resolution.

Pricing and ROI: OmniPeek generally has a higher upfront cost linked to its specialized features, offering high ROI for companies needing deep network insights. LogicMonitor provides flexible pricing with an attractive ROI, making it a cost-effective choice for comprehensive monitoring needs, with users viewing it as a valuable investment for its feature set.

To learn more, read our detailed LogicMonitor vs. OmniPeek Report (Updated: June 2025).

Buyer's Guide

LogicMonitor vs. OmniPeek

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

28th

Ranking in Network Monitoring Software

22nd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (23rd), Container Monitoring (7th), Cloud Monitoring Software (17th), AIOps (12th)

OmniPeek

Ranking in Application Performance Monitoring (APM) and Observability

41st

Ranking in Network Monitoring Software

47th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of LogicMonitor is 0.7%, up from 0.6% compared to the previous year. The mindshare of OmniPeek is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Manish Bansod

Assistant Manager at a construction company with 5,001-10,000 employees

A feature-packed solution with excellent stability and a notification system

LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.

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Vinal-Patel

Network Architect, internally known as Network Transformation Lead at a pharma/biotech company with 10,001+ employees

Real-time analytics and alerts improve application performance and network operations

OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless. Its real-time analytics, integrated with LiveNX ( /products/liveaction-livenx-reviews ), allow me to monitor business-critical applications and set up alerts for application performance issues. This centralized dashboard and alert system is highly valuable for maintaining network operations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

More LogicMonitor pros

"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."

"The most valuable feature is OmniPeek is user-friendly."

"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."

"It's a solid piece of software. It's stable."

"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."

"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."

"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."

Cons

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

More LogicMonitor cons

"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."

"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."

"I don't see a clear roadmap in the future for improving this software."

"I would like to see the tool work in an open environment the same as how it does in a closed environment."

"The solution's automation has room for improvement."

"Making it more clear on how to configure the filters, or really automating them, would be an improvement."

Pricing and Cost Advice

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

More LogicMonitor pricing and cost advice

"The pricing for this solution could be improved, as it is a very expensive product."

"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."

"There are different types of licenses available."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Computer Software Company

13%

Educational Organization

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What needs improvement with OmniPeek?

Centralized management of configurations needs improvement. Managing configurations for multiple sites individually is time-consuming; I should be able to push changes from a centralized portal. Ad...

See all answers

What is your primary use case for OmniPeek?

I use OmniPeek ( /products/omnipeek-reviews ) for several use cases. Firstly, I use it for application performance, especially during acquisitions within my company, where applications are hosted a...

See all answers

What advice do you have for others considering OmniPeek?

I recommend OmniPeek, especially if integrating with LiveNX for improved performance and security analytics. I would rate OmniPeek as an eight out of ten.

See all answers

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Product Reports

Buyer's Guide

LogicMonitor

June 2025

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Buyer's Guide

OmniPeek

June 2025

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Also Known As

No data available

Savvius OmniPeek

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.

Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.

Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.

Omnipeek is effective for small offices to large enterprise data centers.

Omnipeek Benefits

Omnipeek delivers unmatched transparency into applications, networks, and classification of layer 7 workflows.
Intuitive GUI presents a clear, intuitive view of packet-based analytics by conversation pairs.
Ability to capture and dissect 802.11n and 802.11ac wireless traffic from currently deployed points from third-party vendors such as Aruba, Cisco, and others.
Investigate traffic from all remote network segments, such as voice and video over IP, 802.11,1/10/40/100 Gigabit, Ethernet using the LiveCapture features and appliances.
Audit voice and video over IP traffic in real time using call back play, thorough signaling and media analyses, and high-level multi-media summary statistics.
Improve the average time to resolve failure with super fast intuition and interconnection with packet data, metadata, flows, and files.

Omnipeek Features

WiFi monitoring: Using Omnipeek LiveCapture 1100, users are able to thoroughly monitor wired packet traffic and gather wireless traffic from WLAN controllers. Users can easily monitor, dissect, log, and diagnose multi-Gigabit speed 802.11ac traffic.
Improved LiveAction appliance support: LiveAction update appliances and software uses the innovative Del architectures and Intel capabilities to improve network packet capture-to-disk to 20Gbps in a 2RU system, with up to 128 TB of storage.
Improved VOIP processes: Now offering updates to performance and in synthesizing DTMF audio tones, Stream Control Transmission Protocol (SCTP), and Asserted Identity (caller ID), makes Omnipeek a very robust, complete solution.
Improved financial transaction support: The solution provides updated support for ISO8583 protocol necessary for financial and banking organizations. Users have the ability to dissect critical data more thoroughly than with previous iterations.
Expert improvements: Users have access to several more Expert events, enhanced latency calculations, and many other improvements to the Expert views in Omnipeek.
3rd party authentication improvements: Efficient workflow for 3rd party authentication results in enhanced performance for Access Control Lists (ACL).

BlueCat

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy

Buyer's Guide

LogicMonitor vs. OmniPeek

June 2025

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