LogicMonitor vs Opsview comparison

LogicMonitor and ITRS are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #22 with an average rating of 9.0, while ITRS is ranked #40 with an average rating of 8.5. LogicMonitor holds a 1.8% mindshare in NMS, compared to ITRS’s 0.4% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,125 Views
1,287 Comparison Views

100% willing to recommend

Opsview

Read 24 Opsview reviews

758 Views
251 Comparison Views

100% willing to recommend

LogicMonitor

Opsview

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Executive SummaryUpdated on Oct 9, 2024

Opsview and LogicMonitor are competing products in the IT monitoring space. LogicMonitor appears to have the upper hand due to its extensive features and perceived value, although Opsview shows advantages in pricing and support.

Features: Opsview provides detailed monitoring capabilities with customizable dashboards and modules for specific applications. It supports a wide range of environments with the flexibility to adapt to various user needs. LogicMonitor offers cloud-based infrastructure monitoring with numerous integration options and scalability. It provides comprehensive data analytics and real-time alerts to enhance operational efficiency.

Room for Improvement: Opsview can enhance its user interface for more intuitive navigation and streamline initial configuration processes for quicker setup. Expanding the range of native integrations would improve its versatility. LogicMonitor could offer more customization options for dashboards and enhance offline accessibility for areas with limited internet connectivity. Providing more detailed documentation for complex setups would benefit users seeking in-depth configurations.

Ease of Deployment and Customer Service: LogicMonitor is recognized for straightforward cloud-based deployment, efficient onboarding, and responsive support. Opsview's deployment also works well but may require more initial configuration effort. Both companies offer strong customer service, but LogicMonitor is often praised for more proactive support strategies.

Pricing and ROI: Opsview offers flexible pricing with no hidden costs, leading to a faster ROI for organizations needing basic to mid-level monitoring. LogicMonitor presents a steeper initial cost but is cost-effective long term due to advanced features, boosting ROI for enterprises seeking extensive and scalable solutions.

To learn more, read our detailed LogicMonitor vs. Opsview Report (Updated: June 2025).

Buyer's Guide

LogicMonitor vs. Opsview

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

22nd

Ranking in IT Infrastructure Monitoring

23rd

Ranking in Cloud Monitoring Software

17th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Container Monitoring (7th), AIOps (12th)

Opsview

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

35th

Ranking in Cloud Monitoring Software

26th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Server Monitoring (17th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.8%, down from 2.3% compared to the previous year. The mindshare of Opsview is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Manish Bansod

Assistant Manager at a construction company with 5,001-10,000 employees

A feature-packed solution with excellent stability and a notification system

LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.

Read full review

Jeff Cronstrom

Senior Director, DNS Engineering & Network Operations at CloudfloorDNS

A highly stable solution that can be used to monitor system availability

The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup. You can clone that service, and it allows you to add new services quickly. You can bring up new servers, and you can easily add them. Also, there's an API to be able to add services as well. We don't use the API. We mostly use the cloning function because it stores everything in a back-end database. The underlying monitoring platform for our version is Nagios. That's where we upgraded from Nagios to Opsview.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

More LogicMonitor pros

"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."

"I am satisfied with the overall product since it works well…It is a stable solution."

"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."

"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."

"It's a good solution. It covers all aspects of monitoring purposes."

Cons

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"Role-based permissions could be better and updating modules could be smoother."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

More LogicMonitor cons

"Pricing and a few certain aspects in the solution needs to be improved."

"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."

"Customized reporting can be improved."

"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."

"Some of the graphics on Opsview could be improved."

Pricing and Cost Advice

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"In terms of pricing, I would rate LogicMonitor four out of five."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

More LogicMonitor pricing and cost advice

"The solution is priced similarly to other tools offering similar features."

"The solution is not cheap. I think that the pricing is a little bit on the high side."

"I would rate pricing a seven out of ten, where ten is the highest price."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about Opsview Monitor?

The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.

See all answers

What needs improvement with Opsview Monitor?

Some of the graphics on Opsview could be improved.

See all answers

What is your primary use case for Opsview Monitor?

Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.

See all answers

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Compared 26% of the time

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Compared 23% of the time

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Product Reports

Buyer's Guide

LogicMonitor

June 2025

Download LogicMonitor product report

Buyer's Guide

Opsview

June 2025

Download Opsview product report

Also Known As

No data available

Opsview Monitor, Opsview Enterprise

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.

You can use Opsview to monitor:

 Operating systems

 Networks

 Cloud

 VMs

 Containers

 Databases

 Applications

Opsview Features

Opsview comes with an array of features, including:

 AutoMonitor express scan: This feature makes it easy for you to keep up with your

changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.

 Business service monitoring: This enables you to see the health of all your end-to-end

business services in real time and in one place.

 Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.

 Network analyzer: Opsview provides you with a complete picture of your company's

network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.

 Customizable dashboards: Opsview dashboards give you a view of all your monitoring

metrics in interactive dashboards that are easy to create and maintain.

 Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.

 Disaster recovery: Opsview gives your organization peace of mind with its disaster

recovery by restoring your Opsview system if needed.

 Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.

 Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.

 High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.

 Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.

 Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.

 SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.

Opsview Benefits

There are many benefits to implementing Opsview. Some of the biggest advantages the

solution offers include:

 Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.

 Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.

 Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.

 Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.

 Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools

 Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.

Opsview Cloud

Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:

 Reducing your infrastructure costs

 Realigning your resources to focus on business value IT projects

 Ensuring you have 24/7 monitoring

 Utilizing Opsview experts to provide monitoring best practices/tips and tricks

ITRS

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm

Buyer's Guide

LogicMonitor vs. Opsview

June 2025

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