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LogRhythm SIEM vs Quest InTrust [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogRhythm SIEM
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
176
Ranking in other categories
Log Management (13th), Security Information and Event Management (SIEM) (9th)
Quest InTrust [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SV
Cyber Security Engineer at Diyar United Company
Provides strong detection capabilities but requires improvements in parsing and stability
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool should understand various devices and present data in a human-readable format. For example, if a personal Android mobile needs to be integrated, LogRhythm SIEM should be able to parse that data effectively. They also need to improve their database of supported devices to cover smaller vendors alongside the major players, allowing for better global reach and usability. I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
it_user700032 - PeerSpot reviewer
Cyber and Information Security Officer at a energy/utilities company
Technical support is knowledgeable and quick to respond
It is used for compliance Gathering information Scheduling It needs to have better reporting.  More than five years. We have not encountered any issues with stability. We have not encountered any issues with scalability. I would rate the technical support very well as they are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboards in the LogRhythm SIEM really help us as a starting point. It gives us a starting point we can go to every day. We walk through several dashboards to see anomalous activity for further investigation."
"The most useful feature that I've found so far is the search function. I like all the different ways you're able to search through metadata and the different ways you're able to correlate or search through logs to find out what's going on."
"When it comes to dealing with support, all my interactions have been great. Everyone has known what they're doing and have been quick to respond. They seem to always know the answer. I haven't stumped anybody yet."
"Our clients enjoy having one dashboard to monitor their environments in real time."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"It allows us to automate a lot of things with a smaller team."
"The ability for me to go into the Web UI, and just learn what's going on in my environment."
"The most valuable feature is that we can alternate incident automations."
"​I would rate the technical support very well as they are knowledgeable and quick to respond​."
 

Cons

"I would like to see case management become more independent from LogRhythm itself."
"The product's stability needs improvement."
"There is room for improvement with separate running sources or better integration."
"More help and assistance with some of the open source products, everything seems to be focused on Windows versus giving some guidance and some documentation on how to use it."
"More detail in the alerts given to avoid additional searches, as often the source or destination associated with the alert is not evidenced."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"The web and on-premise console interface should be the same instead of having a separate engine for each."
"Granted, we haven't enabled the UEBA module, but we're forwarding all our proxy logs to LogRhythm and we have a really hard time pulling those proxy logs back out of LogRhythm. However, when we take LogRhythm and forward the same logs into somebody else's user-based analytics software, we get the majority of what we were missing... If we've got all our proxy logs and I go out to Google or Facebook or the like, we should be able to go in and pull that information out ten minutes later, but it's a big challenge to do that."
"​It was very complex. There was poor native correlation. ​"
"​It needs to have better reporting. ​"
 

Pricing and Cost Advice

"The nice thing about LogRhythm is you can either use the agents, getting a certain number of agents with your license depending on how you want to go, and those agents do a lot of cool things, or you can use CIS Log host, then you have like an unlimited number of them."
"We did a five-year agreement. We pay close to a quarter of a million dollars for our solution."
"On a scale of one to ten, where one is low, and ten is high, I rate the pricing between six and seven."
"I would rate the pricing 4 out of 5. There are no additional costs to the standard licensing fees."
"In the context of our country, the price of this solution is too high."
"It is a very cost-effective solution."
"The setup and licensing for small and medium size businesses is straightforward, though when it comes to the enterprise it pays to keep in mind the possibility for complications given all the extras and add-ons that may be required."
"NextGen SIEM's pricing is moderate."
"Do a PoC. Make it detailed so it can help later."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Government
8%
Financial Services Firm
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise38
Large Enterprise83
No data available
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
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Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
No data available
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
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