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LogRhythm SIEM vs Quest InTrust [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogRhythm SIEM
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
175
Ranking in other categories
Log Management (13th), Security Information and Event Management (SIEM) (9th)
Quest InTrust [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SV
Cyber Security Engineer at Diyar United Company
Provides strong detection capabilities but requires improvements in parsing and stability
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool should understand various devices and present data in a human-readable format. For example, if a personal Android mobile needs to be integrated, LogRhythm SIEM should be able to parse that data effectively. They also need to improve their database of supported devices to cover smaller vendors alongside the major players, allowing for better global reach and usability. I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
it_user700032 - PeerSpot reviewer
Cyber and Information Security Officer at a energy/utilities company
Technical support is knowledgeable and quick to respond
It is used for compliance Gathering information Scheduling It needs to have better reporting.  More than five years. We have not encountered any issues with stability. We have not encountered any issues with scalability. I would rate the technical support very well as they are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SOAR is integrated with the dashboard that we use for threat management. Because it's all integrated, it is useful for us when we deploy something on-prem."
"The ability to investigate a particular period of time where you can analyze logs is its most valuable feature."
"It has centralized monitoring for our security operations. Therefore, it improves our analysts' work."
"The dashboards in the LogRhythm SIEM really help us as a starting point. It gives us a starting point we can go to every day. We walk through several dashboards to see anomalous activity for further investigation."
"The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions because of a request for specialised schemes for configuration report extraction and searching. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the mailbox data needs to be forwarded, stored and searchable for a certain time period. This solution categorises data based on different types, which include cold, warm and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. If suddenly someone accesses your side or an unusual traffic is recorded from a user the solution flags it very effectively."
"The content in the community is very helpful and useful for new users."
"We integrated Azure logs with it and that makes it simpler. Rather than having to log into the portal, we can just check everything in one place. We can compare those to our Windows and host logs to see if any problems correlate between them."
"LogRhythm SIEM has some valuable features, including its ability to maintain backups of events and manage alerts separately through an engine that handles content and administration tasks."
"​I would rate the technical support very well as they are knowledgeable and quick to respond​."
 

Cons

"Sometimes the Platform Manager crashes because it's built around Windows."
"I have Windows administrators who will remove the agent when they think that that's what's fouling up their upgrade or their install or their reconfiguration, etc. The first thing they do is to turn off the antivirus, turn down the firewall, and take off anything else. They don't realize that the LogRhythm agent is just sitting there monitoring. Most antivirus products have application protection features built-in where, if I'm an admin on a box, I can't uninstall antivirus. I need to have to the antivirus admin password to do that."
"There is room for improvement with separate running sources or better integration."
"Better integration with different services is needed, as there are quite a few platforms that we use that don't integrate very smoothly with LogRhythm."
"We have gone through a few versions which has caused a lot of instability. We have logged a lot of hours with professional services."
"Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution."
"The responses provided by the cloud team are inefficient."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"​It was very complex. There was poor native correlation. ​"
"​It needs to have better reporting. ​"
 

Pricing and Cost Advice

"I would recommend talking to the rep. That's the biggest thing because they will know what questions to ask."
"NextGen SIEM's pricing is moderate."
"I think the tool is reasonably priced. There is a need to pay per year towards the licensing costs of the tool."
"The support which allows more customized to the environment when we are deploying new systems is called Professional Service and is very expensive. The technical annual support and there is an annual fee."
"The pricing is very reasonable and accessible compared to other products in the market but I am not very sure about the exact licensing cost per year for our company."
"If you don't have your staff, absolutely look into the co-pilot and factor that into your cost evaluation."
"I would recommend that whatever sales quotes to them upfront, they will probably go up. Because they are probably going to outgrow that very quickly or once they start getting everything into it, they are going to have to move up anyway."
"On a scale of one to ten, I'd rate the pricing of this solution as a seven - not too expensive but not cheap either. Regarding licensing costs, it varies depending on factors like being a partner or an end user, but there are no additional costs aside from standard licensing fees for the basic SIEM solution."
"Do a PoC. Make it detailed so it can help later."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise38
Large Enterprise83
No data available
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
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Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
No data available
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
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