No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Intune vs Symantec Client Management Suite comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Symantec Client Management ...
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Client Desktop Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Microsoft Intune is designed for Unified Endpoint Management (UEM) and holds a mindshare of 17.8%, down 29.1% compared to last year.
Symantec Client Management Suite, on the other hand, focuses on Client Desktop Management, holds 14.2% mindshare, down 16.1% since last year.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune17.8%
IBM MaaS3608.8%
Workspace ONE UEM8.5%
Other64.9%
Unified Endpoint Management (UEM)
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
Symantec Client Management Suite14.2%
ManageEngine Endpoint Central17.3%
KACE Systems Management Appliance (SMA)12.1%
Other56.4%
Client Desktop Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Sathish-Holla - PeerSpot reviewer
IT Consultant at a real estate/law firm with 51-200 employees
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment."
"The solution is stable."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"I find what is most valuable about Microsoft Intune is how, at the granular level, it allows us to manage the devices."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"This is a very strong solution, and the most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
 

Cons

"When I started learning Microsoft Intune, I struggled because it was not straightforward; everything is in forms and it takes time to understand. The UI is extremely bad; it has a lot of overlapping elements and is confusing in many senses."
"The support from Microsoft was previously good, but now it is very poor."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments."
"Deploying an app can be a complex process due to dependencies."
"The only issues I have had with Microsoft Intune were with applications where if they are not an MSI file, I cannot really upload it as an application."
"The initial setup is a little bit complex."
"The reporting dashboard is really limited."
"The technical support has been troubling for me. I would rate them a six out of ten."
"The technical support is in need of improvement."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly."
"Symantec Client Management Suite can improve by adding more network devices."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
 

Pricing and Cost Advice

"The Intune license model is costly."
"Intune is included in the Microsoft 365 licensing package that we have."
"Pricing can be improved."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The pricing is competitive, but it is not cheap."
"Microsoft Intune is included in the E5 license at no additional cost."
"The price could be better."
"The price of the solution is competitive."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Outsourcing Company
11%
Government
9%
University
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
Ask a question
Earn 20 points
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about Microsoft, IBM, NinjaOne and others in Unified Endpoint Management (UEM). Updated: October 2026.
920,769 professionals have used our research since 2012.