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MobileIron Virtual Smartphone Platform [EOL] vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MobileIron Virtual Smartpho...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th), Unified Endpoint Management (UEM) (4th)
 

Featured Reviews

it_user374085 - PeerSpot reviewer
Product Management and Development Manager at a comms service provider with 1,001-5,000 employees
Mobilization of common content is a nice feature.
MDM MobileIron Mobilization of common content Mail Calendar Contacts For selected users Intranet Mobilization of information’s BYOD Better flexibility Access to data outside of office Better connection to document servers e.g Sharepoint etc. is needed. We've had no issues with deployment.…
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"High Availability on Core and Sentry, Apple DEP support, MAM, and the BYOD Portal are valuable."
"Accessing documents on your mobile while traveling is essential."
"Perform an initial analysis before deployment, define your targets, and then manage the design and deployment according your targets (especially configurations and policies)."
"The most valuable feature is that it will use my credentials to access various parts of the infrastructure or other solutions, such as vRealize."
"It has good stability."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."
"This product enables us to replace all existing stores PDA running windows CE with iPod touch."
"The solution is good for providing dedicated resources for dedicated users."
"This product is effective and simple to manage."
"For an organization like us, we have the same platform and want to manage multiple devices, and it is the best solution for us right now."
 

Cons

"Customer Service: 4 out of 5. Technical Support: 3 out of 5."
"Reporting and custom reporting, containerization, more readable and assessable documentation, better technical support and better trained staff."
"Better connection to document servers e.g Sharepoint etc. is needed."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
"Although it's supposed to be compatible with Chromebooks and Windows, we find that it's quite limited."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"The portal is not user-friendly."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation."
 

Pricing and Cost Advice

Information not available
"The cost is a little bit high."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"The solution is more expensive than Intune."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"Licensing fees are paid on a monthly basis."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

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How does Microsoft Intune compare with VMware Workspace One?
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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have already handled in their environment or maybe they are comparing it with products s...
 

Also Known As

Virtual Smartphone Platform
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Brussels Airport, Astellas, Standtwerke University, ARUP, Ingram, UniCredit
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: September 2026.
913,683 professionals have used our research since 2012.