

OpenText Application Quality Management and Polarion ALM compete in the application lifecycle management category. OpenText seems to have the upper hand due to its extensive reporting and integration features, though both products offer strong traceability capabilities.
Features: OpenText Application Quality Management supports robust traceability from bugs to requirements, is web-based for global access, and offers a customizable API. It is ideal for large enterprises with flexible licensing options. Its reporting and integration features enhance test case execution and defect management. Polarion ALM manages requirements effectively, provides efficient traceability, and supports real-time collaboration. Its all-in-one approach facilitates ease of use across departments.
Room for Improvement: OpenText Application Quality Management faces high licensing costs, complex project tracking, and limited compatibility with only Internet Explorer supported. Users report rigid reporting features and lack of seamless Agile integration. Polarion ALM has a complex user interface, making initial adaptation difficult without extensive training. Integration with third-party tools can be cumbersome, and planning features need development.
Ease of Deployment and Customer Service: OpenText Application Quality Management offers flexible deployment options and generally responsive customer service, though technical support varies in expertise and responsiveness. Polarion ALM supports a range of deployment environments, but customers report mixed experiences with slow response times and inconsistent support quality.
Pricing and ROI: OpenText Application Quality Management is high-priced, reflecting enterprise-level features, which may be prohibitive for smaller organizations. Its licensing model is seen as inflexible, though ROI is justified for enhanced traceability. Polarion ALM is also expensive, limiting its appeal for smaller businesses, but offers comprehensive features that make it a worthwhile investment for large organizations.
| Product | Market Share (%) |
|---|---|
| OpenText Application Quality Management | 4.6% |
| Polarion ALM | 6.4% |
| Other | 89.0% |

| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 32 |
| Large Enterprise | 162 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
The world’s first 100% browser-based ALM enterprise solution, which enables seamless collaboration across disparate teams, multi-directionally linked work items, full traceability, accelerated productivity and automated proof of compliance.
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