Jira vs OpenText Application Quality Management comparison

Atlassian and OpenText are both solutions in the Application Lifecycle Management (ALM) Suites category. Atlassian is ranked #1 with an average rating of 8.5, while OpenText is ranked #3 with an average rating of 8.2. Atlassian holds a 11.2% mindshare in ALM, compared to OpenText’s 6.5% mindshare. Additionally, 91% of Atlassian users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

Jira

Read 282 Jira reviews

19,738 Views
9,672 Comparison Views

91% willing to recommend

OpenText Application Qualit...

Read 208 OpenText Application Quality Management reviews

11,849 Views
7,109 Comparison Views

89% willing to recommend

Jira

OpenText Application Qualit...

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Executive SummaryUpdated on Mar 1, 2026

Jira and OpenText Application Quality Management are prominent competitors in project management and test management software, respectively. Jira shows advantages in scalability and integration, while OpenText excels in enterprise-level test management.

Features: Jira offers customizable dashboards, agile boards for workflow management, and seamless integration with numerous tools and plugins. Meanwhile, OpenText Application Quality Management provides robust test management, integration with automated testing tools, and strong requirement traceability.

Room for Improvement: Jira could enhance its search functionality, user interface, and support for complex workflows. OpenText could improve in pricing flexibility, cloud capabilities, and user-friendly dashboards.

Ease of Deployment and Customer Service: Jira can be deployed in cloud, hybrid, and on-premises environments and is supported by extensive documentation and community assistance, though direct support may be slow. OpenText, primarily on-premises, benefits from strong vendor support praised for responsiveness.

Pricing and ROI: Jira offers flexible pricing with lower costs for smaller teams but may incur additional plugin fees. OpenText comes with a higher initial cost and maintenance fees, though its comprehensive features are valued by users for the investment.

To learn more, read our detailed Jira vs. OpenText Application Quality Management Report (Updated: April 2026).

Buyer's Guide

Jira vs. OpenText Application Quality Management

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

Jira enhances team efficiency and productivity, offering cost-effectiveness and features, outweighing initial costs through significant time and error reduction.

Sentiment score

6.6

OpenText Application Quality Management improves efficiency, collaboration, and project tracking, leading to substantial time and cost savings.

A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.

Amar-Kumar

Technical Lead at a tech services company with 501-1,000 employees

Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.

reviewer2650416

Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees

For more quotes and insights, download the Jira report

It acts as an enabler for effective test and program management.

Greg Stone

Partner at IS Nordic AS

For more quotes and insights, download the OpenText Application Quality Management report

Customer Service

Sentiment score

6.6

Jira's support receives mixed reviews, with Premier Support praised, but suggestions for improved efficiency and localized service remain.

Sentiment score

6.2

OpenText Application Quality Management is praised for responsive support, though some users experience delays and varying service quality.

Jira's customer support is one of the best I have ever dealt with because they respond quickly.

Nathan Akimoff

CEO at 2Help

They usually reach out within one to two business days and give specific answers.

Yervand Akelyan

Senior Technical Support Engineer I at Krisp

I did not face any issues with stability or upgrades.

Gadi Perets

Senior Director, Head of Information Systems Division at Israel Innovation Authority

For more quotes and insights, download the Jira report

Technical support has been excellent.

reviewer1564011

President at a consultancy with 10,001+ employees

Quality is always high yet not perfect.

Greg Stone

Partner at IS Nordic AS

I am mostly happy with the technical support from OpenText ALM _ Quality Center.

Hosney Osman

Technical Solution Architect at Vodafone

For more quotes and insights, download the OpenText Application Quality Management report

Scalability Issues

Sentiment score

7.2

Jira is generally praised for scalability, accommodating growth, but some users face challenges without customization.

Sentiment score

7.2

OpenText Application Quality Management is adaptable, scalable, and flexible, handling large projects well despite minor licensing and performance issues.

As the number of users, projects, and work items grows, Jira can scale effectively.

reviewer2650416

Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees

Jira supports a growing user base, multiple workflows, integrations, and enterprise-level project management needs.

Ravi Raushan Kumar

Software Engineer at ValueMomentum

Scalability for Jira is great, and it handles growth easily from 100 to thousands.

Nathan Akimoff

CEO at 2Help

For more quotes and insights, download the Jira report

OpenText ALM Quality Center is definitely scalable.

reviewer1564011

President at a consultancy with 10,001+ employees

For more quotes and insights, download the OpenText Application Quality Management report

Stability Issues

Sentiment score

7.6

Jira is generally stable and reliable, with occasional slowdowns; most users appreciate its consistency and robust functionality.

Sentiment score

7.2

OpenText Application Quality Management is stable and dependable, with minor issues often tied to network or hardware, not software.

It handles team collaborations and large workloads consistently very well.

Ravi Raushan Kumar

Software Engineer at ValueMomentum

In my experience, Jira is stable, with around 99% uptime.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

For more quotes and insights, download the Jira report

From a stability standpoint, OpenText ALM Quality Center has been pretty good.

reviewer1564011

President at a consultancy with 10,001+ employees

For more quotes and insights, download the OpenText Application Quality Management report

Room For Improvement

Jira's usability is hindered by outdated documentation, complex customization, limited search, stability issues, and difficult third-party integration.

OpenText Application Quality Management faces high costs, poor usability, limited integration, and requires better reporting and performance enhancements.

Focus more on improving API integration and automation tools, not just the design.

Nathan Akimoff

CEO at 2Help

One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

A simpler user experience for new users is necessary.

Vyas Shubham

Product Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Jira report

Improvements are needed so that the system can continue running without creating a new run.

Huong Vuong

Sap Fico Consultant at Avient Corporation

The user-friendly nature could be enhanced as the interface isn’t intuitive.

reviewer1564011

President at a consultancy with 10,001+ employees

I see a stable tool that remains relevant in the market.

Greg Stone

Partner at IS Nordic AS

For more quotes and insights, download the OpenText Application Quality Management report

Setup Cost

Jira's pricing ranges from affordable to costly, depending on users, plugins, and transitioning to cloud options.

OpenText Application Quality Management is costly for users, prompting negotiations and exploration of alternatives like JIRA due to expenses.

Even if only five people from your team use a financial plugin, you still pay for all 100 seats.

Nathan Akimoff

CEO at 2Help

For more quotes and insights, download the Jira report

It would be cheaper to use a cloud model with a pay-per-use licensing model.

reviewer1564011

President at a consultancy with 10,001+ employees

For more quotes and insights, download the OpenText Application Quality Management report

Valuable Features

Jira's customization, Agile compatibility, and integrations enhance project management with user-friendly interfaces, reporting, and collaboration tools.

OpenText Application Quality Management excels in traceability, integration, customization, centralized management, and collaboration, enhancing project efficiency and scalability.

You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.

Nathan Akimoff

CEO at 2Help

Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.

Vyas Shubham

Product Analyst at a consultancy with 51-200 employees

Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.

Yervand Akelyan

Senior Technical Support Engineer I at Krisp

For more quotes and insights, download the Jira report

The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.

reviewer1564011

President at a consultancy with 10,001+ employees

It creates constant visibility into the test process, showing the status, bugs, and automated test results.

Greg Stone

Partner at IS Nordic AS

We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.

Bhale Uma Maheshwar

Senior Test Analyst at Cognizant

For more quotes and insights, download the OpenText Application Quality Management report

Categories and Ranking

Jira

Ranking in Application Lifecycle Management (ALM) Suites

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

282

Ranking in other categories

Application Requirements Management (2nd), Project Management Software (1st)

OpenText Application Qualit...

Ranking in Application Lifecycle Management (ALM) Suites

3rd

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

208

Ranking in other categories

Quality Management Software (1st), Test Management Tools (1st)

Mindshare comparison

As of May 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 11.2%, down from 21.4% compared to the previous year. The mindshare of OpenText Application Quality Management is 6.5%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites Mindshare Distribution
Product	Mindshare (%)
Jira	11.2%
OpenText Application Quality Management	6.5%
Other	82.3%

Application Lifecycle Management (ALM) Suites

Q&A Highlights

Miriam Tover

Service Delivery Manager at PeerSpot

Aug 20, 2019

What is the biggest difference between JIRA and Micro Focus ALM?

It all depends on your context. In my case, I work for a big company with quite heavy processes. Octane is more suitable. The big difference is this: - JIRA's strong point is the possibility of adding plugins, so you can adapt JIRA to your needs. The flaw in my case is that the upgraded version of JIRA will become more complex and it must be ensured that all plugins are compatible. - Octane is an all-in-one application without plugins. In terms of price, we already have ALM quality Microfocus center, these licenses are compatible with Octane's, so in terms of tariff, Octane is more attractive in terms of the price.

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Featured Reviews

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Agile workflows have streamlined sprint planning and tracking for faster feature delivery

Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

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Hosney Osman

Technical Solution Architect at Vodafone

Service provider recognizes effective project tracking and reporting capabilities

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

Read full review

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Answers from the Community

Miriam Tover

Service Delivery Manager at PeerSpot

Aug 20, 2019

What is the biggest difference between JIRA and Micro Focus ALM?

2 out of 4 answers

Maribell Sabik

Cloud Infrastructure Engineer at a educational organization with 1,001-5,000 employees

Aug 9, 2019

I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.

Read full answer

Charuta Deshpande

Manager, Sogeti India Digital Assurance and Testing Practice at a tech services company with 10,001+ employees

Aug 9, 2019

Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well. However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.

Read full answer

See all 4 answers

Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

14%

Computer Software Company

Government

Financial Services Firm

14%

Manufacturing Company

12%

Performing Arts

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	108
Midsize Enterprise	60
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	32
Large Enterprise	161

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

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Which is better - Jira or Microsoft Azure DevOps?

Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...

See all answers

What is your experience regarding pricing and costs for Jira?

Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...

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What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.

See all answers

What needs improvement with Micro Focus ALM Quality Center?

See all answers

What is your primary use case for Micro Focus ALM Quality Center?

People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.

See all answers

Comparisons

OpenText Software Delivery Management vs Jira

Compared 8% of the time

Microsoft Azure DevOps vs Jira

Compared 5% of the time

IBM DOORS vs Jira

Compared 4% of the time

Asana vs Jira

Compared 4% of the time

Digital.ai Agility vs Jira

Compared 2% of the time

More Jira Competitors

Microsoft Azure DevOps vs OpenText Application Quality Management

Compared 18% of the time

OpenText Software Delivery Management vs OpenText Application Quality Management

Compared 4% of the time

Zephyr Enterprise vs OpenText Application Quality Management

Compared 4% of the time

TFS vs OpenText Application Quality Management

Compared 4% of the time

Tricentis qTest vs OpenText Application Quality Management

Compared 3% of the time

More OpenText Application Quality Management Competitors

Product Reports

Buyer's Guide

Jira

May 2026

Download Jira product report

Buyer's Guide

OpenText Application Quality Management

April 2026

OpenText Application Quality Management report

Download OpenText Application Quality Management product report

Also Known As

Jira Software

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager

Overview

Jira is a comprehensive tool favored by teams for its ability to streamline project management and enhance Agile workflows. Its versatile features, such as customization options and integration capabilities, enable efficient task management and collaboration.

Jira supports Agile methodologies through its adaptability and robust functionalities. Teams benefit from its customizable workflows, enabling seamless integration with third-party applications. Despite its complexity in customization and interface challenges, Jira is invaluable for sprint planning, backlog management, and issue tracking. It provides strong reporting tools, though some users highlight areas for improvement in documentation and stability. It's especially useful for IT, development, and marketing teams to maintain productivity and effective collaboration.

What are the key features of Jira?

Customization: Allows crafting specific workflows and processes tailored to team needs.
Agile Compatibility: Supports Scrum and Kanban boards for efficient Agile practices.
API Integration: Offers robust integration options with numerous plugins and tools.
Reporting Tools: Provides detailed analytics for informed sprint planning and tracking.

What benefits should users expect from Jira?

Enhanced Collaboration: Facilitates communication and teamwork across departments.
Improved Task Management: Streamlines tracking of tasks and issues for projects.
Flexibility: Adapts to diverse team requirements through customizable features.
Efficiency: Boosts productivity with support for Agile methodologies.

Jira's implementation in software development and project management sectors underscores its suitability for managing complex projects. Its use extends to QA and marketing for organizing workflows and ensuring effective task distribution. Despite some areas needing refinement, Jira remains integral for teams aiming to boost collaboration and maintain streamlined project processes.

Atlassian

OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.

Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.

What are the key features of OpenText Application Quality Management?

Centralized Data Management: Consolidates and organizes testing data efficiently.
Traceability: Ensures traceability across all stages of the testing lifecycle.
Integration Capabilities: Connects seamlessly with automation and other essential tools.
Test Planning and Execution: Supports both manual and automated tests in a streamlined manner.
Advanced Reporting: Provides robust options to generate insightful test reports.
Customization: Offers tailored solutions to fit specific organizational needs.

What benefits should users look for in reviews?

Efficiency: Increases test management efficiency across projects.
Scalability: Adapts to the varying scope of large-scale projects.
Lifecycle Coverage: Comprehensive management from requirement to defect tracking.
User-Friendly Interface: Designed for ease of use despite needing updates.
Cost-Effectiveness: Balances high initial costs with long-term savings through efficient testing management.

In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.

OpenText

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Buyer's Guide

Jira vs. OpenText Application Quality Management

April 2026

Free Report: Jira vs. OpenText Application Quality Management

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