

Jira and Asana are popular project management tools, competing primarily in the categories of task management and team collaboration. Jira seems to have the upper hand in features and deployment flexibility, particularly for complex projects, while Asana is noted for its simplicity and ease of use.
Features: Jira supports bug tracking, issue management, and integrates seamlessly through its robust API and plugin architecture, making it highly customizable for Agile environments. It offers tools for sprint planning and defect tracking aided by flexible workflows. Asana, on the other hand, is praised for simplicity and versatility, offering various project views such as Gantt charts and Kanban boards, supporting diverse project types beyond software development.
Room for Improvement: Jira users often face challenges with its complex customization and steep learning curve, particularly in workflow configuration. Documentation issues and performance concerns in large enterprises are noted as well. Asana could enhance its advanced workflow automation and integration capabilities, with users requesting features like auto-shifting task dates and enriched notification settings, especially to cater to more complex project requirements.
Ease of Deployment and Customer Service: Jira offers multiple deployment options, including on-premises, cloud, and hybrid, providing adaptability to various organizational needs, although documentation and forums are often preferred over direct technical support. Asana primarily operates as a cloud-based solution, recognized for its simplicity in deployment and robust documentation, minimizing the need for direct technical assistance.
Pricing and ROI: Jira is considered to have high pricing, especially for larger teams requiring numerous add-ons, but it ensures substantial ROI through enhanced productivity and integration capabilities. It is viewed as valuable for complex project management. Asana features a straightforward pricing scheme with a free version for basic needs, deemed affordable and particularly attractive for mid-sized companies, although advanced features might incur additional costs. Its ease of use in collaborative settings makes it a favored choice for simpler project management needs.
Because of Asana, we are not having sprint planning meetings very much. That alone has saved us about 10 hours per week.
There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
However, due to its pricing, I need to be careful about adding each user and feature.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
The technical support is of high quality.
No complaints have been heard about customer support for Asana.
The customer support for Asana is good.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
Asana's scalability is pretty good because it is cloud-hosted and I know companies with thousands of employees use it.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
I have not experienced any stability problems with Asana.
Asana is quite stable; it is a tool I can trust.
Asana is stable.
In my experience, Jira is stable, with around 99% uptime.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
This UI is good for a power user, but for a normal user who just comes to see what their tasks are, a simplified UI would be more appropriate.
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
Focus more on improving API integration and automation tools, not just the design.
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
To improve Jira, maybe some AI features could be added.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available.
The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones.
| Product | Market Share (%) |
|---|---|
| Jira | 4.1% |
| Asana | 2.9% |
| Other | 93.0% |


| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 8 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 105 |
| Midsize Enterprise | 56 |
| Large Enterprise | 150 |
Asana is web-based software-as-a-service that helps teams coordinate and manage their work. It helps companies move faster by making sure everyone knows the team’s plan and process and who is doing what by when.
Each user can create projects using a list, board, calendar, or timeline view. Within each project, users can add tasks, subtasks, sections, comments, attachments, start and due dates, and custom fields. Project and task followers get notifications on changes or comments on the project and/or task in their Inbox. Individual users can see all of the tasks they're responsible for across all of their projects in a view called My Tasks.
Asana is available in English, French, Spanish, German, and Portuguese.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
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