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Asana vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Asana enhances productivity and efficiency by streamlining task management and communication, with notable time and financial benefits for developers.
Sentiment score
7.1
Organizations report enhanced efficiency and quick ROI from Jira, despite some dissatisfaction with recent changes and plugin support.
Because of Asana, we are not having sprint planning meetings very much. That alone has saved us about 10 hours per week.
Automations Engineer at Ad Up
There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
Construction Superintendent at Sila Nanotechnologies Inc.
However, due to its pricing, I need to be careful about adding each user and feature.
Head of Content Marketing at scion social
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
 

Customer Service

Sentiment score
6.1
Asana's customer service is praised for responsiveness, although some note slower times; training resources aid user self-help.
Sentiment score
6.7
Jira's customer service relies on documentation and forums, with varied satisfaction in email and technical support responsiveness.
The technical support is of high quality.
Head of Content Marketing at scion social
No complaints have been heard about customer support for Asana.
Construction Superintendent at Sila Nanotechnologies Inc.
The customer support for Asana is good.
Senior Data Scientist at a tech vendor with 10,001+ employees
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
Asana is scalable and ideal for small to medium teams but may face challenges with larger enterprises and costs.
Sentiment score
7.2
Jira scales well from small teams to thousands, offering customization and integration with other tools, despite potential cost increases.
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
Construction Superintendent at Sila Nanotechnologies Inc.
Asana's scalability is pretty good because it is cloud-hosted and I know companies with thousands of employees use it.
Automations Engineer at Ad Up
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
8.1
Users find Asana reliable, with minimal issues and high stability ratings, despite occasional downtime like the AWS outage.
Sentiment score
7.6
Jira is largely stable, experiencing occasional performance issues, with users valuing recent reliability improvements despite costly enhancements.
I have not experienced any stability problems with Asana.
Senior Data Scientist at a tech vendor with 10,001+ employees
Asana is quite stable; it is a tool I can trust.
Head of Content Marketing at scion social
Asana is stable.
Automations Engineer at Ad Up
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Asana users face challenges with complex navigation, excessive notifications, steep learning curves, and require better integrations and automation.
Jira users face customization challenges, inadequate search and integration, performance issues, and seek improved interface, reporting, and training.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
Head of Content Marketing at scion social
This UI is good for a power user, but for a normal user who just comes to see what their tasks are, a simplified UI would be more appropriate.
Automations Engineer at Ad Up
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
NOC Manager at a comms service provider with 51-200 employees
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
 

Setup Cost

Asana's free version offers basic functions, with reasonably priced plans; enterprise tier is $25 per user, annually.
Jira's pricing can be costly for larger teams due to user count and plugin dependencies, prompting alternatives exploration.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Head of Content Marketing at scion social
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

Asana offers clear task visibility, real-time collaboration, and integration features, providing user-friendly project management and workflow automation.
Jira is user-friendly with powerful integrations, customizable workflows, Agile support, and robust reporting for enhanced collaboration and productivity.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Head of Content Marketing at scion social
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available.
Construction Superintendent at Sila Nanotechnologies Inc.
The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.
NOC Manager at a comms service provider with 51-200 employees
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones.
Senior Consultant at a consultancy with 10,001+ employees
 

Categories and Ranking

Asana
Ranking in Project Management Software
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
AI Sales & Marketing (3rd)
Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
277
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Asana is 2.9%, down from 6.8% compared to the previous year. The mindshare of Jira is 4.1%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira4.1%
Asana2.9%
Other93.0%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automations Engineer at Ad Up
Task tracking has streamlined sprint work but complex navigation still needs simplification
Asana's UI is a little bit too complex for me. Sometimes I get confused. Sometimes I mis-navigate. Asana is a very complicated product, but if it could offer a different kind of UI for different types of people, that would be better. This UI is good for a power user, but for a normal user who just comes to see what their tasks are, a simplified UI would be more appropriate. Sometimes the navigation is a little bit clunky. Sometimes I click back on things that I do not want to click back on. Everything else is good, and the UI is the only part that I see could use a little bit of improvement.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
17%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise150
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or adding more users.
What needs improvement with Asana?
A rating of eight is given because a downside exists in that everyone has access and notifications are often received for projects that are not involved in, leading to quite a few emails daily, som...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Asana vs. Jira and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.