

Active in project management and tracking, IBM DOORS and Jira cater to different needs—IBM DOORS with thorough requirements management and Jira favoring agile project management. Jira's flexible integrations and user-friendly features often give it an edge.
Features: IBM DOORS provides robust requirements management with strong traceability, unique IDs for every requirement, and DXL scripting for automation. It integrates with third-party tools effectively, adding stable data management to its advantages. Jira, designed for agile project management, offers customizable workflows and extensive plugin support. Its focus on task management and bug tracking is enhanced by integration capabilities with other Atlassian tools.
Room for Improvement: IBM DOORS struggles with an outdated interface and performance issues under large-scale use. It shows limited integration flexibility compared to modern competitors. Jira, while powerful, can confuse new users with its complex configurations and extensive customization. Its reporting features and user access management need enhancements to increase user efficiency.
Ease of Deployment and Customer Service: IBM DOORS relies heavily on on-premises deployment, complicating setup and scaling, while Jira offers public, private, and hybrid cloud solutions for simpler scalability. Jira typically provides easier technical support through third parties, as IBM's direct support can be slow or cumbersome for comprehensive issues.
Pricing and ROI: IBM DOORS demands hefty initial investments and proves beneficial for large projects needing detailed requirements management. Conversely, Jira offers scalable, cost-efficient pricing for small to medium teams, offering value through its flexibility and robust functionality, balancing plugin costs effectively.
This customization capability helps me reduce process overhead and efforts significantly.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Whenever there are issues, the internal Jira enterprise team is contacted directly.
We are also creating a platform that will serve as a baseline for creating variant management for other projects, which will significantly reduce time and effort.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Other groups in our organization have been using the toolchain for quite some time, and they have supported us in deploying our project into this toolchain and provided configuration customizations for us.
In my experience, Jira is stable, with around 99% uptime.
The only gap I have identified is in code-level coverage reporting.
Focus more on improving API integration and automation tools, not just the design.
Faster load times would improve productivity.
It would be appreciated to have more reporting capabilities in Jira, such as easily exporting capabilities to show how tasks are in progress and how the team is performing well or poorly.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
The requirement management system makes it very easy to maintain the entire V-cycle from customer requirements through test coverage.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Defects leakage reduced because bugs are logged, linked, and tracked earlier, resulting in fewer issues escaping to production.
For modern Agile practices, Jira is the most adapted tool in the industry.
| Product | Market Share (%) |
|---|---|
| IBM DOORS | 27.6% |
| Jira | 11.8% |
| Other | 60.599999999999994% |


| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 10 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 106 |
| Midsize Enterprise | 56 |
| Large Enterprise | 150 |
IBM Engineering Requirements Management DOORS (DOORS) is a Requirements Management (RM) software designed to help organizations manage engineering project requirements throughout the development lifecycle. It provides a central location for capturing, defining, and organizing project requirements, facilitating communication and collaboration among stakeholders like engineers, system designers, and customers. Key features include requirements traceability, version control, and impact analysis, ensuring effective implementation and testing. DOORS improves efficiency, enhances communication, reduces risks, and supports better decision-making through clear visibility into requirements. Compared to its newer, web-based counterpart DOORS Next, the mature DOORS 9 offers a wider range of features with a traditional user interface but lacks web-based functionality and modern integration with IBM Engineering Lifecycle Management (ELM) tools.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
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