Jira and Microsoft Azure DevOps are both leaders in project management and software development tools. Jira is often highlighted for its agile methodology support and extensive customization options, while Microsoft Azure DevOps is recognized for its seamless integration with Azure services and robust CI/CD capabilities.
Features: Jira has strong agile support with scrum and kanban boards, a highly customizable interface via plugins, and a marketplace for extending functionalities. Microsoft Azure DevOps offers extensive integration with Azure services, enhancing tool orchestration across development phases, and provides powerful CI/CD capabilities along with customizable dashboards.
Room for Improvement: Jira's customization can be complex and overwhelming, often involving inconsistent plugins from various providers, and it presents a steep learning curve. Enhancements in search functionalities and tool integration are desired by users. Microsoft Azure DevOps could improve its reporting, dashboard features, and testing functionalities, with a call for better integration with third-party tools and enhanced analytics.
Ease of Deployment and Customer Service: Jira is accessible across various cloud platforms but relies heavily on forums and documentation, which some users find less responsive. Microsoft Azure DevOps offers broad cloud platform availability with generally positive feedback on customer service, though improvements in support efficiency are noted.
Pricing and ROI: Jira is viewed as cost-effective, especially for small teams or projects, but licensing and add-ons for large teams can become expensive. Users consider it a valuable investment due to improvements in project management efficiency. Microsoft Azure DevOps is competitively priced, particularly within the Microsoft ecosystem, and offers flexible licensing, making it advantageous for scaling. The pricing is often seen as reasonable, though some users suggest it could be reduced, especially for additional tools and plugins.
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
I did not face any issues with stability or upgrades.
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
I would rate technical support from Microsoft for Microsoft Azure DevOps an eight out of ten.
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
Its stability might be attributed to its legacy as an on-premise solution that has been in development for more than 25 years.
Everything works ninety-nine percent well.
The solution is stable, and we did not encounter any stability issues.
To improve Jira, maybe some AI features could be added.
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Instead of customers having to try many options themselves, they benefit from practitioner recommendations.
Enhanced system guidance highlighting best practices would be beneficial, especially if experienced personnel are not available for support.
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
I find it to be expensive.
The price and licensing of Microsoft Azure DevOps were fair.
I can't approve my own request and move the code around without a review.
No organization would use just one vendor, and the goal is about what works well, is scalable, performs well, and offers a reasonable total cost of ownership.
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions.
Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:
Benefits of Microsoft Azure DevOps
Microsoft Azure DevOps offers many benefits, including:
Reviews from Real Users
Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.
PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.”
Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”
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