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Jira vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
6.9
Users experienced increased efficiency, significant time savings, and improved collaboration, leading to substantial cost savings and enhanced project management.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
7.5
Monday.com support is generally responsive and helpful, but some users want more personalized service and expanded support options.
I did not face any issues with stability or upgrades.
I would rate their customer service a ten.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
8.0
monday.com offers scalable solutions for diverse team sizes, customizable features, and robust expansion with some cost concerns for small firms.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
7.9
Monday.com is stable and reliable with minimal downtime, experiencing occasional minor glitches but ensuring effective project management.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Users seek improved user experience on monday.com through better performance, enhanced features, integrations, communication tools, and cost efficiency.
To improve Jira, maybe some AI features could be added.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Enterprise users find monday.com reasonably priced, appreciating its scalability and features, despite potential high costs for larger teams.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
Monday.com offers automation, ease of use, integrations, diverse views, and collaborative features for an efficient project management experience.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st)
monday.com
Ranking in Project Management Software
2nd
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
CRM (7th), Project Portfolio Management (6th), Marketing Management (6th), Opportunity Management (5th)
 

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of Jira is 7.5%, down from 8.1% compared to the previous year. The mindshare of monday.com is 7.9%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira7.5%
monday.com for Enterprise7.9%
Other84.6%
Project Management Software
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Computer Software Company
9%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business103
Midsize Enterprise56
Large Enterprise149
By reviewers
Company SizeCount
Small Business177
Midsize Enterprise25
Large Enterprise21
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Jira vs. monday.com and other solutions. Updated: September 2025.
869,089 professionals have used our research since 2012.