Monday.com and Smartsheet are both strong contenders in the project management software category. Monday.com appears to have an advantage due to its user-friendly interface and strong automation capabilities.
Features: Monday.com is known for its robust automation capabilities, extensive integration options, and a highly customizable board setup that makes workflow creation simple. On the other hand, Smartsheet stands out with its powerful Gantt chart functionalities, comprehensive data visualization tools, and Excel-like structured features ideal for complex project management.
Room for Improvement: Monday.com could enhance its automation rules, improve integration options, and offer refined customization for complex project needs. Better offline capabilities and mobile experiences are also desired by users. Smartsheet could improve integration with third-party tools and simplify its user-interface design. Enhancing formula functions and real-time updates would be beneficial for better collaboration.
Ease of Deployment and Customer Service: Monday.com provides easy cloud deployment accessible to teams everywhere, with generally positive customer support, although more personalized support is requested by some users. Smartsheet also benefits from straightforward public cloud deployment and receives praise for customer service, yet users see a need for more detailed technical assistance addressing specific complexities.
Pricing and ROI: Monday.com is often seen as pricier with tiered plans, but users consider it worth the investment due to its enhanced management capabilities. ROI includes improved efficiency and collaboration. Smartsheet offers competitive pricing, especially appealing for enterprises needing extensive project management features. Although initial costs may be high, users report significant ROI through time saved and increased tracking efficiency.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
I would rate their customer service a ten.
Smartsheet is pretty flexible and scalable.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
It is quite expensive.
Licensing might be cheaper per user.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Market Share (%) |
|---|---|
| Smartsheet | 8.8% |
| monday.com for Enterprise | 8.9% |
| Other | 82.3% |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 25 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.
Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.
What are Smartsheet's most important features?Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.
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