Smartsheet vs monday.com comparison

monday.com and Smartsheet are both solutions in the Project Portfolio Management category. monday.com is ranked #3 with an average rating of 8.3, while Smartsheet is ranked #7 with an average rating of 7.3. monday.com holds a 5.0% mindshare in PPM, compared to Smartsheet’s 4.8% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 93% of Smartsheet users who would recommend it.

monday.com

Read 238 monday.com reviews

10,775 Views
1,724 Comparison Views

98% willing to recommend

Smartsheet

Read 43 Smartsheet reviews

4,131 Views
1,694 Comparison Views

93% willing to recommend

monday.com

Smartsheet

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

monday.com and Smartsheet are leading competitors in the project management software category. monday.com has an edge with its diverse features and user-friendly approach, catering to multiple industries, while Smartsheet is preferred for structured project environments with its robust management tools.

Features: monday.com offers a variety of features such as task management, customization capabilities, and automations that enhance collaboration. Its integration capabilities are significant for industry-specific needs. Smartsheet provides strong project management tools that offer spreadsheet-like functionalities and advanced dashboard capabilities, making it well-suited for project tracking and management.

Room for Improvement: monday.com could improve its automation features, address UI issues, and enhance its mobile app functionality. Additionally, integrating with CRM systems and refining AI capabilities would benefit users. Smartsheet could enhance integration capabilities, improve API support, and simplify its user interface for better usability in complex projects.

Ease of Deployment and Customer Service: monday.com provides flexibility with deployment options in Private, Public, and Hybrid Clouds, with well-praised customer support. Despite ease of setup, some users suggest a proactive support approach. Smartsheet primarily focuses on Public Cloud deployment and enjoys commendations for its support, but could benefit from richer integration capabilities.

Pricing and ROI: monday.com is seen as cost-effective for small businesses, but pricier for enterprise plans, though it delivers significant ROI in time and resource savings. Smartsheet pricing is reasonable with flexibility in licenses, though costs increase with enterprise needs. Both platforms drive efficiency and productivity, with ROI outcomes varying by user requirements.

To learn more, read our detailed Smartsheet vs. monday.com Report (Updated: June 2026).

Buyer's Guide

Smartsheet vs. monday.com

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.6

monday.com enhances productivity, efficiency, and collaboration, offering significant value through time savings and improved task management despite ROI calculation challenges.

Sentiment score

6.9

Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.

We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

It efficiently helps to centralize planning, tracking, and collaboration.

reviewer2794440

HITRUST and GRC Consultant at a consultancy with 11-50 employees

I have seen a return on investment with monday.com, specifically time saved.

Randolf Jay Tiposo

Technical Consulting Manager at a retailer with 201-500 employees

For more quotes and insights, download the monday.com report

Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

For more quotes and insights, download the Smartsheet report

Customer Service

Sentiment score

7.3

Monday.com's customer service is responsive and efficient, with users appreciating quick, professional support despite room for personalized improvements.

Sentiment score

6.8

Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.

I would rate the customer support on a scale of one to ten as a ten

Sasha Kerbel

Head of Consulting at a consultancy with 1,001-5,000 employees

I would rate their customer service a ten.

FabioPereira1

Head of Financial Team at resolutte

We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Smartsheet report

Scalability Issues

Sentiment score

7.8

Monday.com is adaptable and scalable for teams of all sizes, supporting growth, customization, and efficient project management across departments.

Sentiment score

7.4

Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.

Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

monday.com's scalability is great.

Randolf Jay Tiposo

Technical Consulting Manager at a retailer with 201-500 employees

Regarding scalability, monday.com is easy to scale up as my needs change.

Sasha Kerbel

Head of Consulting at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the monday.com report

Smartsheet is pretty flexible and scalable.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

For more quotes and insights, download the Smartsheet report

Stability Issues

Sentiment score

7.9

Monday.com is praised for stability and reliability, with rare issues quickly resolved, ensuring seamless project management.

Sentiment score

7.9

Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.

We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Their support team is very helpful, so even if there is an issue or a question, they answer quickly.

Ulkar Gorzen

Sr. Analyst at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Smartsheet report

Room For Improvement

Users seek better integration, automation, templates, reporting, time tracking, notifications, task management, collaboration, and enhanced performance in monday.com.

Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.

The need for a stable connection is critical as there are network issues that slow our processes down.

Alan Chiou

PM at Galaxy Software Services

I would like to have the ability to create more than two levels of subtasks in monday.com.

PAULINE Wanjiku

Project manager at WITS

Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.

reviewer2783439

DevOps at a marketing services firm with 51-200 employees

For more quotes and insights, download the monday.com report

I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

For more quotes and insights, download the Smartsheet report

Setup Cost

monday.com provides scalable, cost-effective project management solutions with transparent pricing, valued for adaptability despite potential high enterprise costs.

Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.

It is quite expensive.

FabioPereira1

Head of Financial Team at resolutte

The basic, standard, and pro plans range from $12 to $24 per user per month.

Kavya S

Data Engineer at a outsourcing company with 201-500 employees

Licensing being somewhat challenging, having to choose which users we had and such things.

Sasha Kerbel

Head of Consulting at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the monday.com report

Licensing might be cheaper per user.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

For more quotes and insights, download the Smartsheet report

Valuable Features

Monday.com enhances productivity through automation, customizable dashboards, intuitive task management, seamless integrations, and user-friendly interfaces.

Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.

monday.com saves time and gets everyone on the same page within my team.

FabioPereira1

Head of Financial Team at resolutte

monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.

reviewer2783439

DevOps at a marketing services firm with 51-200 employees

Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time.

Hanah Benta

Project Manager at AT&T

For more quotes and insights, download the monday.com report

Automation helps by simplifying some manual work, saving time and facilitating communication.

DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

We were looking for a tool that allowed for repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.

StevenThompson

Solution Architect at Think People

For more quotes and insights, download the Smartsheet report

Categories and Ranking

monday.com

Ranking in Project Portfolio Management

3rd

Ranking in Project Management Software

2nd

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

CRM (4th), Marketing Management (3rd), Opportunity Management (4th)

Smartsheet

Ranking in Project Portfolio Management

7th

Ranking in Project Management Software

9th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Project Portfolio Management category, the mindshare of monday.com is 5.0%, down from 6.6% compared to the previous year. The mindshare of Smartsheet is 4.8%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management Mindshare Distribution
Product	Mindshare (%)
monday.com	5.0%
Smartsheet	4.8%
Other	90.2%

Project Portfolio Management

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

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DonatasSinkevicius

Project Manager at a university with 1,001-5,000 employees

Automation simplifies manual tasks and facilitates team communication

There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Read full review

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Top Industries

By visitors reading reviews

Construction Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Manufacturing Company

12%

Financial Services Firm

11%

Government

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	181
Midsize Enterprise	28
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...

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What is your primary use case for monday.com?

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...

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Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

See all answers

What is your experience regarding pricing and costs for Smartsheet?

Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.

See all answers

What needs improvement with Smartsheet?

Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.

See all answers

Comparisons

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Freshservice vs monday.com

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Compared 6% of the time

ServiceNow Strategic Portfolio Management vs Smartsheet

Compared 5% of the time

Jira vs Smartsheet

Compared 5% of the time

Broadcom Clarity vs Smartsheet

Compared 5% of the time

Microsoft Project vs Smartsheet

Compared 4% of the time

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Product Reports

Buyer's Guide

monday.com

June 2026

Download monday.com product report

Buyer's Guide

Smartsheet

May 2026

Download Smartsheet product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.

Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.

What are the key features of Smartsheet?

Real-Time Sharing: Facilitates immediate collaboration across teams.
Cloud Accessibility: Work from anywhere with cloud-based tools.
User-Friendliness: Simplified project management through an intuitive interface.
Gantt Chart Creation: Offers dynamic timelines for project tracking.
Integrations: Seamless connectivity with Jira, Microsoft Teams, and more.

What benefits or ROI does Smartsheet provide?

Enhanced Efficiency: Streamline workflows for quicker project completion.
Improved Collaboration: Centralized tools support teamwork and communication.
Project Tracking: Real-time updates keep projects on schedule.
Customizable Solutions: Adaptable to meet diverse management needs.

In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.

Smartsheet

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Buyer's Guide

Smartsheet vs. monday.com

June 2026

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