Monday.com and Smartsheet compete in the project management software category. Based on feature comparisons, Monday.com appears to have the upper hand due to its robust integration capabilities and user-friendliness, while Smartsheet is noted for its powerful reporting tools and flexibility.
Features: Monday.com provides advanced features such as automation, integration with platforms like Slack and Google Drive, and project management tools including Gantt charts, dashboards, and workflows. It is praised for its user-friendly interface and adaptable customization options. Smartsheet offers efficient project customization with dashboard creation and Gantt chart capabilities, and integrates easily with tools like Jira and Microsoft Teams.
Room for Improvement: Monday.com could improve in user experience areas such as reducing lag and refining notification systems. Users also desire enhanced automation capabilities and more comprehensive templates. Smartsheet could benefit from more advanced automation, improved integrations with Outlook, and enhancements in user-friendliness and reporting functionalities.
Ease of Deployment and Customer Service: Both Monday.com and Smartsheet offer adaptable deployment options with strong cloud presence. Monday.com features an intuitive interface with straightforward setup, receiving positive feedback for its technical support. Smartsheet is also commended for its user-friendly deployment and generally supportive customer service, although some users prefer more personalized solutions.
Pricing and ROI: Monday.com is recognized for its flexible pricing plans, though some find enterprise options pricey. The solution provides quick ROI by enhancing productivity. Smartsheet offers competitive pricing, appealing for smaller teams, with efficient low-cost licensing. Its ROI enables users to manage projects at reduced costs, though there might be an initial learning curve.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
I would rate their customer service a ten.
Smartsheet is pretty flexible and scalable.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
It is quite expensive.
Licensing might be cheaper per user.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Market Share (%) |
|---|---|
| Smartsheet | 6.3% |
| monday.com | 6.6% |
| Other | 87.1% |
| Company Size | Count |
|---|---|
| Small Business | 178 |
| Midsize Enterprise | 25 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.
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