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Planisware vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Planisware is highly valued in pharma for project management, though opinions differ on its financial benefits and effectiveness.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Solution Architect at Think People
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
Planisware Developer at a manufacturing company with 10,001+ employees
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Project Manager at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
2.8
Planisware's customer service is enthusiastic yet dependent on costly advanced support, with some feedback noting varied response accuracy.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
Principal, Technical Project Management at Teletech Holdings
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
Solution Architect at Think People
 

Scalability Issues

Sentiment score
4.9
Planisware offers stable scalability on resourceful servers, with customization on-premises and strategic modifications for extensive user environments.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
Responsible for the Project Infrastructure at Comutitres
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
Planisware Developer at a manufacturing company with 10,001+ employees
Smartsheet is pretty flexible and scalable.
Project Manager at a university with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.4
Planisware, especially in SaaS, is stable and reliable, with minor bugs, and praised by companies like Pepsico and Ford.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Solution Architect | Planisware Consultant at Schlumberger
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
Planisware Developer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Planisware needs enhancements in integration, UI/UX, reporting, accessibility, stability, collaboration, flexibility, and third-party system integration.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
The integrations to Agile are essential; we had to do a full build to accomplish that.
Solution Architect at Think People
We have experienced crashes in Planisware and system slowdowns.
Planisware Developer at a manufacturing company with 10,001+ employees
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
Responsible for the Project Infrastructure at Comutitres
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
 

Setup Cost

Planisware is a costly tool with licensing, setup, support, and training expenses, requiring strategic management commitment.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
Licensing might be cheaper per user.
Project Manager at a university with 1,001-5,000 employees
 

Valuable Features

Planisware provides robust project management with resource planning, data integration, Agile support, and built-in BI tools for enhanced decision-making.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
Responsible for the Project Infrastructure at Comutitres
Automation helps by simplifying some manual work, saving time and facilitating communication.
Project Manager at a university with 1,001-5,000 employees
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Solution Architect at Think People
 

Categories and Ranking

Planisware
Ranking in Project Portfolio Management
1st
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Management Software (7th)
 

Mindshare comparison

As of January 2026, in the Project Portfolio Management category, the mindshare of Planisware is 7.7%, down from 9.1% compared to the previous year. The mindshare of Smartsheet is 6.3%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Market Share Distribution
ProductMarket Share (%)
Planisware7.7%
Smartsheet6.3%
Other86.0%
Project Portfolio Management
 

Featured Reviews

ST
Solution Architect at Think People
Highly robust tool enhances project management for large-scale programs
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. As a project management tool, it is perfect, but the ability to be agile with task management could improve it. There is always an opportunity for more flexibility regarding integrated reporting. The project dashboard feature worked perfectly for small to small-medium projects, but on a large scale, it was not flexible enough to handle a program-level dashboard. However, that is probably a nice-to-have rather than a need-to-have. The integrations to Agile are essential; we had to do a full build to accomplish that.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Energy/Utilities Company
10%
Financial Services Firm
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise16
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
Planisware is very costly. I can comment that it's expensive, and even the consultants from Planisware charge a very high rate for their time. Generally speaking, they are expensive.
What needs improvement with Planisware?
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. A...
What is your primary use case for Planisware?
My use cases involve building out a template library based on our methodology and continuing to iterate on that. We used a template, and basically, to start this out, we built out the template libr...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
 

Comparisons

 

Overview

 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Planisware vs. Smartsheet and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.