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Planisware vs Smartsheet comparison

Planisware and Smartsheet are both solutions in the Project Portfolio Management category. Planisware is ranked #1 with an average rating of 8.1, while Smartsheet is ranked #3 with an average rating of 7.6. Planisware holds a 10.2% mindshare in PPM, compared to Smartsheet’s 9.1% mindshare. Additionally, 94% of Planisware users are willing to recommend the solution, compared to 93% of Smartsheet users who would recommend it.
Planisware
Read 19 Planisware reviews
  • 2,558 Views
  • 1,381 Comparison Views
94% willing to recommend
Smartsheet
Read 42 Smartsheet reviews
  • 2,832 Views
  • 1,274 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Planisware and Smartsheet compete in the project management software space, each bringing unique strengths to the table. Smartsheet tends to be favored for its intuitive interface and flexible platform, which may give it an advantage for teams seeking accessible collaboration tools. Meanwhile, Planisware shines with its portfolio management and analytical capabilities crucial for expansive enterprise environments.

Features: Planisware offers advanced project portfolio management tools, comprehensive analytics, and strong integration capabilities guided towards extensive project oversight. Smartsheet, in contrast, provides a spreadsheet-like interface, simple yet effective collaboration features, and the adaptability to suit various workflows.

Room for Improvement: Planisware's complexity can hinder user interface experiences, and its comprehensive features demand a steep learning curve. Enhancing offline documentation could be beneficial for onboarding new users, and optimizing the user interface would significantly enhance intuitiveness. Smartsheet could improve by expanding workflow automation features, offering more advanced analytical tools, and refining integration capabilities with other project management software for enhanced functionality.

Ease of Deployment and Customer Service: Smartsheet offers a straightforward cloud-based deployment model, encouraging rapid adoption with support from ample online resources and an accessible customer service team. Planisware, conversely, provides robust customer support but often requires considerable initial implementation efforts due to its extensive and complex feature set.

Pricing and ROI: Smartsheet offers a scalable pricing model, facilitating a quicker ROI with lower initial investments suited for businesses of all sizes due to its quick setup. Planisware might involve higher setup costs, but it delivers significant ROI for businesses needing comprehensive project and resource tracking, thanks to its detailed suite of tools aimed to maximize project efficiency.

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Buyer's Guide
Planisware vs. Smartsheet
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Planisware is highly valued in pharma for project management, though opinions differ on its financial benefits and effectiveness.
Sentiment score
6.7
Smartsheet boosts efficiency and collaboration, streamlining project management with Excel-like simplicity, enhancing productivity, and offering cost-effective solutions.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
For more quotes and insights, download the Planisware report
No quotes available
For more quotes and insights, download the Smartsheet report
 

Customer Service

Sentiment score
2.8
Planisware's customer service is enthusiastic yet dependent on costly advanced support, with some feedback noting varied response accuracy.
Sentiment score
7.1
Smartsheet customer service is praised for responsiveness and training but criticized for ticket management and inconsistency.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
For more quotes and insights, download the Planisware report
No quotes available
For more quotes and insights, download the Smartsheet report
 

Scalability Issues

Sentiment score
4.9
Planisware offers stable scalability on resourceful servers, with customization on-premises and strategic modifications for extensive user environments.
Sentiment score
7.4
Smartsheet effectively scales for diverse user needs, with strong integration capabilities, despite some advanced feature limitations and cost concerns.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
For more quotes and insights, download the Planisware report
No quotes available
For more quotes and insights, download the Smartsheet report
 

Stability Issues

Sentiment score
6.4
Planisware, especially in SaaS, is stable and reliable, with minor bugs, and praised by companies like Pepsico and Ford.
Sentiment score
7.9
Smartsheet is a reliable, stable cloud-based platform for project management, with minimal disruptions and frequent improvements enhancing its performance.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
For more quotes and insights, download the Planisware report
No quotes available
For more quotes and insights, download the Smartsheet report
 

Room For Improvement

Planisware needs enhancements in integration, UI/UX, reporting, accessibility, stability, collaboration, flexibility, and third-party system integration.
Smartsheet needs a more intuitive interface, better integration, robust features, and enhanced support for an improved user experience.
The integrations to Agile are essential; we had to do a full build to accomplish that.
We have experienced crashes in Planisware and system slowdowns.
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
For more quotes and insights, download the Planisware report
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
For more quotes and insights, download the Smartsheet report
ST
PM
AS
reviewer2678097 - PeerSpot reviewer
 

Setup Cost

Planisware is a costly tool with licensing, setup, support, and training expenses, requiring strategic management commitment.
Smartsheet offers flexible, competitively-priced licensing options appealing to various users, providing value through extensive functionality and customization.
 

Valuable Features

Planisware provides robust project management with resource planning, data integration, Agile support, and built-in BI tools for enhanced decision-making.
Smartsheet excels in real-time data sharing, automation, integration, and customization, making it a favored alternative to Microsoft Project.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
For more quotes and insights, download the Planisware report
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
For more quotes and insights, download the Smartsheet report
AS
reviewer2678097 - PeerSpot reviewer
ST
 

Categories and Ranking

Planisware
Ranking in Project Portfolio Management
1st
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Portfolio Management
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Project Management Software (5th)
 

Mindshare comparison

As of August 2025, in the Project Portfolio Management category, the mindshare of Planisware is 10.2%, up from 7.9% compared to the previous year. The mindshare of Smartsheet is 9.1%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

Avinash Padmanabhan - PeerSpot reviewer
Efficient project management and resource allocation, but agile capabilities need improvement
One drawback with Planisware is that it doesn't have good features for test management or agile; it lacks many concepts in agile such as retrospective, velocity planning, and backlog view. Some features are still missing because they have introduced these agile modules only in version seven and are still improving that product, so I see a good roadmap on those modules from Planisware's end. I find Planisware's collaboration tools to be good but not great as they still have certain restrictions. It can interact with Jira, it can interact with ADO, and you can have APIs created to interact with your internal HR systems or other systems for data flow. However, the error messages or fail scenarios don't provide good visibility of what is happening, why errors occur, or why something is not working. Regarding scenario planning, I haven't explored much on that side. We have the strategic module, strategic planning module, but we haven't explored much on the other side, so I don't have much experience or exposure to scenario planning.
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PaulDiaz - PeerSpot reviewer
Needs to improve baselines and changing dates can be frustrating
I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Energy/Utilities Company
14%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
14%
Government
10%
Healthcare Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
Planisware is very costly. I can comment that it's expensive, and even the consultants from Planisware charge a very high rate for their time. Generally speaking, they are expensive.
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What needs improvement with Planisware?
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. A...
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What is your primary use case for Planisware?
My use cases involve building out a template library based on our methodology and continuing to iterate on that. We used a template, and basically, to start this out, we built out the template libr...
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Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
See all answers
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
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What is your experience regarding pricing and costs for Smartsheet?
The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.
See all answers
 

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Product Reports

Buyer's Guide
Planisware
August 2025
Planisware reportDownload Planisware product report
Buyer's Guide
Smartsheet
July 2025
Smartsheet reportDownload Smartsheet product report
 

Overview

Resource and cost scheduling, time tracking, risk and document management in a collaborative environment. Software solution that supports the end-to-end governance of company portfolios, from finance and resource planning, to the life cycle management of products.
Planisware

Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.

Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.

What are Smartsheet's most important features?
  • Real-time Data Sharing: Facilitates seamless collaboration between users.
  • Project Management Tools: Includes Gantt charts and task prioritization for efficient project tracking.
  • Integration: Works with major platforms like Jira and Microsoft Teams for comprehensive data flow.
  • Automation Capabilities: Reduces manual work with robust automation functionalities.
  • Customizable Dashboards: Allows users to tailor dashboards to meet specific needs.
What benefits or ROI should users look for in reviews?
  • Efficiency: Streamlines workflows with tools that enhance project tracking and collaboration.
  • Scalability: Supports growing enterprise demands with its scalable architecture.
  • Security: Provides robust, secure environments for data management.
  • Adaptability: Offers flexibility to customize workflows for improved resource management.

Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.

Smartsheet
 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Buyer's Guide
Planisware vs. Smartsheet
July 2025
Free Report: Planisware vs. Smartsheet
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