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Jira vs Planisware comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
1.0
Planisware is highly valued in pharma for project management, though opinions differ on its financial benefits and effectiveness.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
2.8
Planisware's customer service is enthusiastic yet dependent on costly advanced support, with some feedback noting varied response accuracy.
I did not face any issues with stability or upgrades.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
4.9
Planisware offers stable scalability on resourceful servers, with customization on-premises and strategic modifications for extensive user environments.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
6.4
Planisware, especially in SaaS, is stable and reliable, with minor bugs, and praised by companies like Pepsico and Ford.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
Planisware needs enhancements in integration, UI/UX, reporting, accessibility, stability, collaboration, flexibility, and third-party system integration.
To improve Jira, maybe some AI features could be added.
The integrations to Agile are essential; we had to do a full build to accomplish that.
We have experienced crashes in Planisware and system slowdowns.
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Planisware is a costly tool with licensing, setup, support, and training expenses, requiring strategic management commitment.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
Planisware provides robust project management with resource planning, data integration, Agile support, and built-in BI tools for enhanced decision-making.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st), Project Management Software (1st)
Planisware
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
Project Portfolio Management (1st)
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Avinash Padmanabhan - PeerSpot reviewer
Efficient project management and resource allocation, but agile capabilities need improvement
One drawback with Planisware is that it doesn't have good features for test management or agile; it lacks many concepts in agile such as retrospective, velocity planning, and backlog view. Some features are still missing because they have introduced these agile modules only in version seven and are still improving that product, so I see a good roadmap on those modules from Planisware's end. I find Planisware's collaboration tools to be good but not great as they still have certain restrictions. It can interact with Jira, it can interact with ADO, and you can have APIs created to interact with your internal HR systems or other systems for data flow. However, the error messages or fail scenarios don't provide good visibility of what is happening, why errors occur, or why something is not working. Regarding scenario planning, I haven't explored much on that side. We have the strategic module, strategic planning module, but we haven't explored much on the other side, so I don't have much experience or exposure to scenario planning.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
18%
Energy/Utilities Company
14%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What is your experience regarding pricing and costs for Planisware?
Planisware is very costly. I can comment that it's expensive, and even the consultants from Planisware charge a very high rate for their time. Generally speaking, they are expensive.
What needs improvement with Planisware?
The tool can be improved with integrations to Agile tools. We used Azure DevOps, which I dislike. Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial. A...
What is your primary use case for Planisware?
My use cases involve building out a template library based on our methodology and continuing to iterate on that. We used a template, and basically, to start this out, we built out the template libr...
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Find out what your peers are saying about Jira vs. Planisware and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.