

Planisware and monday.com compete in the project management software category. monday.com seems to have the upper hand due to its user-friendly interface and customization features, which appeal to a broad range of users.
Features: Planisware emphasizes robust project management with a focus on resource and time management, deep integration, and extensive documentation, tailored for large-scale projects such as R&D in pharmaceuticals. monday.com stands out for user-friendly customization, automation, and collaboration features, ideal for diverse project needs, highlighted by its task management and automation capabilities that streamline workflows.
Room for Improvement: Planisware users express the need for a less steep learning curve, modernized UI/UX, and better Agile tool integration, with a call for improved onboarding resources. monday.com users desire more board customizations, enhanced CRM integrations, and better mobile app features, along with expanded automation possibilities and real-time interface improvements.
Ease of Deployment and Customer Service: Both offer diverse deployment options, including cloud solutions, with Planisware also providing complex on-premises setups needing expert support. Planisware’s customer service is perceived as reactive, while monday.com is known for straightforward deployment and excellent customer service with prompt support.
Pricing and ROI: Planisware is a premium tool with high costs, including custom configurations, translating into significant investments that may not yield immediate ROI. monday.com offers a more accessible pricing structure, recognized for its value due to extensive features that scale well, ensuring productivity gains making it attractive for varied project teams.
Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
Some of the advantages or returns on investment we've seen since we started using monday.com include the time savings from automating tedious tasks, making team catch-ups quicker.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
I would rate their customer service a ten.
The customer support is very proactive, responsive, and easy to reach.
monday.com is very cost-effective and it has great customer support.
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
monday.com is very stable.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
The integration with Google Sheets is also not working very well.
Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial.
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
We have experienced crashes in Planisware and system slowdowns.
It is quite expensive.
The pricing is cost-effective, especially for my organization, helping us manage a lot of projects efficiently.
monday.com saves time and gets everyone on the same page within my team.
monday.com has positively impacted my organization because automation helps us automate a lot of time-consuming and tedious tasks, and we've been able to save about 80% of our time.
Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
| Product | Market Share (%) |
|---|---|
| Planisware | 7.2% |
| monday.com | 6.2% |
| Other | 86.6% |

| Company Size | Count |
|---|---|
| Small Business | 178 |
| Midsize Enterprise | 26 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 16 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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